Bilingual business analyst
Top Benefits
About the role
At Fujitsu, we've been driven to create a sustainable world through innovation since 1935. Today, we lead in digital transformation globally with our 130,000 employees across 50+ countries. We empower our diverse community to achieve greatness through career development and opportunities. Explore our internal positions and join us in shaping a brighter future. Thank you for being a part of Fujitsu. We look forward to growing together toward a brighter future.
Fujitsu Canada is seeking a full-time, permanent Business Analyst to support enterprise-scale Knowledge Management (KM) modernization projects. This role focuses on stakeholder engagement, bilingual communication, structured content analysis, and agile delivery within hybrid environments.
This job posting is for a new opportunity to support our continued growth
Responsibilities
- Develop and document statements of requirements for considered alternatives.
- Perform business analyses of functional requirements to identify information, procedures, and decision flows.
- Evaluate existing procedures and methods, identifying and documenting items such as database content, structure, and application subsystems.
- Define and document interfaces of manual to automated operations within application subsystems, to external systems, and between new and existing systems.
- Establish acceptance test criteria.
- Support and use the selected departmental methodologies.
- Collaborate with stakeholders to define and document KM Initiative objectives, roles, and deliverables.
- Prepare plans, charts, tables, and diagrams to assist in analyzing or displaying problems.
- Participate in stakeholder meetings and report progress throughout the KM lifecycle.
Mandatory Skills
- Experience with SharePoint Online: configuring, customizing, and administering large document repositories.
- Proficiency in Microsoft 365 Ecosystem & Copilot Integration, including workflow automation and plugin management.
- Experience authoring and managing content using DITA XML and structured documentation practices.
- Familiarity with XML/XSLT transformations and metadata strategies.
- Strong understanding of Agile/Scrum methodologies and product management practices.
- Demonstrated expertise in Knowledge Management, including taxonomy development and content lifecycle management.
- Bilingual proficiency (English/French) for stakeholder engagement and documentation.
- Strong communication skills for translating technical concepts and facilitating stakeholder engagement.
- Experience conducting change impact assessments and readiness evaluations.
- Familiarity with Canadian government KM systems and accessibility standards.
Nice to Have Skills
- Experience with AI/ML/NLP tools for semantic search, content rewriting, and contradiction detection.
- Familiarity with Azure Cognitive Services and integration with KM platforms.
- Exposure to document-as-code principles and automated publishing workflows.
- Experience with Power BI or Tableau for post-migration analytics.
- Knowledge of compliance frameworks such as ISO 27001 or ITIL.
- Experience with multilingual datasets and merging bilingual content into unified knowledge articles.
- Familiarity with conversational AI platforms like Copilot Studio.
General Requirements
- Must reside in the Gatineau area in Quebec.
- Hybrid work arrangement — onsite at least three days per week, with additional days as needed.
- Strong organizational and time management skills.
- Commitment to quality and attention to detail.
- Ability to work independently and collaboratively.
- Willingness to learn new tools and technologies.
- Eligibility for Reliability Security status; minimum five years’ residency in Canada.
- Experience working in a multicultural or multilingual environment.
- Familiarity with agile or other modern project management methodologies.
- Previous experience in a remote or hybrid work setting.
At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it's the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences.
Our commitment to diversity and equity:
At Fujitsu, one of our corporate principles is "We respect human rights". This principle underpins all our corporate and individual activities and guides the actions of every member of the Fujitsu Group. We embrace diversity and equal opportunity. Qualified candidates will be considered for employment without regard to race, color, religion, gender, gender identity or orientation, sexual orientation, national origin, genetics, disability, age or veteran status. By empowering people, we can unleash our collective strengths to create a better experience for our employees, customers, and partners.
Fujitsu salaries are aligned to the specific geographic location in which the work is primarily performed. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the circumstances of each situation. The pay range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: specific skills, qualifications, experience, and comparison to other employees already in this role. The pay range for this position is estimated at $87,494 to $112,493 CAD. Additionally, this role may be eligible for a short-term incentive based on company results and individual performance.
As a technology company, Fujitsu recognizes that human resources are its most important capital. To create an environment where all employees can work positively and healthily, both in mind and body, we offer a full range of health, financial savings plans, and other benefits.
Note: While our professional resourcing team is responsible for the interviewing and selection of qualified candidates, Fujitsu may use Artificial Intelligence (AI) tools to support in the screening, shortlisting, or preliminary assessment of applications
Bilingual business analyst
Top Benefits
About the role
At Fujitsu, we've been driven to create a sustainable world through innovation since 1935. Today, we lead in digital transformation globally with our 130,000 employees across 50+ countries. We empower our diverse community to achieve greatness through career development and opportunities. Explore our internal positions and join us in shaping a brighter future. Thank you for being a part of Fujitsu. We look forward to growing together toward a brighter future.
Fujitsu Canada is seeking a full-time, permanent Business Analyst to support enterprise-scale Knowledge Management (KM) modernization projects. This role focuses on stakeholder engagement, bilingual communication, structured content analysis, and agile delivery within hybrid environments.
This job posting is for a new opportunity to support our continued growth
Responsibilities
- Develop and document statements of requirements for considered alternatives.
- Perform business analyses of functional requirements to identify information, procedures, and decision flows.
- Evaluate existing procedures and methods, identifying and documenting items such as database content, structure, and application subsystems.
- Define and document interfaces of manual to automated operations within application subsystems, to external systems, and between new and existing systems.
- Establish acceptance test criteria.
- Support and use the selected departmental methodologies.
- Collaborate with stakeholders to define and document KM Initiative objectives, roles, and deliverables.
- Prepare plans, charts, tables, and diagrams to assist in analyzing or displaying problems.
- Participate in stakeholder meetings and report progress throughout the KM lifecycle.
Mandatory Skills
- Experience with SharePoint Online: configuring, customizing, and administering large document repositories.
- Proficiency in Microsoft 365 Ecosystem & Copilot Integration, including workflow automation and plugin management.
- Experience authoring and managing content using DITA XML and structured documentation practices.
- Familiarity with XML/XSLT transformations and metadata strategies.
- Strong understanding of Agile/Scrum methodologies and product management practices.
- Demonstrated expertise in Knowledge Management, including taxonomy development and content lifecycle management.
- Bilingual proficiency (English/French) for stakeholder engagement and documentation.
- Strong communication skills for translating technical concepts and facilitating stakeholder engagement.
- Experience conducting change impact assessments and readiness evaluations.
- Familiarity with Canadian government KM systems and accessibility standards.
Nice to Have Skills
- Experience with AI/ML/NLP tools for semantic search, content rewriting, and contradiction detection.
- Familiarity with Azure Cognitive Services and integration with KM platforms.
- Exposure to document-as-code principles and automated publishing workflows.
- Experience with Power BI or Tableau for post-migration analytics.
- Knowledge of compliance frameworks such as ISO 27001 or ITIL.
- Experience with multilingual datasets and merging bilingual content into unified knowledge articles.
- Familiarity with conversational AI platforms like Copilot Studio.
General Requirements
- Must reside in the Gatineau area in Quebec.
- Hybrid work arrangement — onsite at least three days per week, with additional days as needed.
- Strong organizational and time management skills.
- Commitment to quality and attention to detail.
- Ability to work independently and collaboratively.
- Willingness to learn new tools and technologies.
- Eligibility for Reliability Security status; minimum five years’ residency in Canada.
- Experience working in a multicultural or multilingual environment.
- Familiarity with agile or other modern project management methodologies.
- Previous experience in a remote or hybrid work setting.
At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it's the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences.
Our commitment to diversity and equity:
At Fujitsu, one of our corporate principles is "We respect human rights". This principle underpins all our corporate and individual activities and guides the actions of every member of the Fujitsu Group. We embrace diversity and equal opportunity. Qualified candidates will be considered for employment without regard to race, color, religion, gender, gender identity or orientation, sexual orientation, national origin, genetics, disability, age or veteran status. By empowering people, we can unleash our collective strengths to create a better experience for our employees, customers, and partners.
Fujitsu salaries are aligned to the specific geographic location in which the work is primarily performed. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the circumstances of each situation. The pay range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: specific skills, qualifications, experience, and comparison to other employees already in this role. The pay range for this position is estimated at $87,494 to $112,493 CAD. Additionally, this role may be eligible for a short-term incentive based on company results and individual performance.
As a technology company, Fujitsu recognizes that human resources are its most important capital. To create an environment where all employees can work positively and healthily, both in mind and body, we offer a full range of health, financial savings plans, and other benefits.
Note: While our professional resourcing team is responsible for the interviewing and selection of qualified candidates, Fujitsu may use Artificial Intelligence (AI) tools to support in the screening, shortlisting, or preliminary assessment of applications