Posting 25-32 Manager, Investigations, Investigations Unit Investigations & Professional Conduct Department Permanent Position, Category 4A - Hiring Range $142,404 - $155,609

This position provides strategic leadership and oversight of day-to-day operations of the Investigations Unit, which investigates all complaints regarding the conduct, competence or capacity of certified members of Ontario’s teaching profession, within the applicable legislative requirements.

Responsibilities Unit and IPC Department Leadership and Staff Development

• Train and orient new staff.
• Communicate performance expectations for the Unit and evaluate the performance of staff.
• Provide strategic investigation advice to Investigators, including:
• input regarding interviewing witnesses, substantiating documents, seeking legal advice, sequencing investigations, drafting investigation plans and reports, determining whether to seek an interim suspension, and considering issues related to medical inquiries about a member.
• Review files prepared by staff and provide feedback about their quality, content, and omissions
• Consult and provide an opinion to the Intake Unit on the analysis of Expressions of Concern to determine nature and scope, and whether to pursue an investigation or seek local resolution.
• Participate in Department strategic planning, priority setting, and issues management.

Manage Unit Resources

• Establish Unit objectives and implementation plans.
• Allocate financial and personnel resources to achieve IPC Department operational deliverables, and College strategic priorities.
• Provide input, including statistical information, to the Director, IPC, to inform business cases relating to budget, staffing complement and Unit or IPC Department projects.
• Supervise staff to ensure operational processes, case management systems, performance tracking, statistical analysis and reports are accurate and completed in a timely manner.
• Participate in staff hiring and recruitment processes with Human Resources.

Policy and Procedure Development

• Establish new and maintain current Unit procedures, with a view to continuous improvement and innovation, ensuring compliance.
• Interpret and communicate administrative and personnel policies to Unit ensuring compliance.
• Lead projects within the IPC Department to enhance efficiencies and improve service for Complaints and Discipline processes.
• Interpret relevant sections of the Ontario College of Teachers Act, Education Act, and other relevant legislation, and propose or implement legislative amendments related to IPC Department objectives.

External Communication and Representation

• Represent the College at presentations and sessions with external parties
• Address file-specific questions and concerns from external parties
• Prepare responses to media inquiries relating to Complaints and Discipline processes.
• Provide assistance to the public, employers and members regarding the Complaints, Investigation, and Discipline processes.

Data Tracking and Reporting

• Establish and track Key Performance Indicators (KPIs).
• Prepare regular management reports on emerging issues and analyze trends and caseload data to support data-based decision making.
• Keep abreast of current trends and issues in the legal/regulatory and education sectors that are relevant to the College’s mandate and the Investigation Committee’s work.

Qualifications, Skills & Experience

• University degree in Law (LL.B. and/or J.D.) is an asset.
• A lawyer in good standing with the Law Society of Ontario or a similar licensing body, or at least five years’ experience overseeing and conducting investigations in the regulatory sector is required.
• Legal knowledge and experience in regulatory and administrative law.
• Ability to interpret and apply legislation, regulation and bylaws to respond to questions and concerns about investigations, including from complainants, members and their legal counsel, relating to Investigation processes, constitutional issues, and other complex legal questions.
• Three or more years of leadership experience in regulation, education, or other related field associated with the portfolio is an asset.
• Project management and strategic planning skills, including the ability to develop and deliver on KPIs.
• Communication skills to provide clear responses to inquiries from the public.
• Membership in good standing with the Ontario College of Teachers is an asset.
• French-English bilingualism is an asset.

To apply, please submit your cover letter and resume through our application portal no later than 10 September 2025. The Ontario College of Teachers offers competitive salaries, pension, comprehensive benefits and a modern, progressive work environment. This position operates with a mix of remote and in-office workdays.

Ontario College of Teachers is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environment. We will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please advise the Human Resources Department to ensure your accessibility needs are accommodated throughout this process. Information received relating to accommodation measures will be addressed confidentially.