About SickKids

Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built - nor could it be maintained - without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.

When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of Healthier Children. A Better World.

Don't miss out on the opportunity to work alongside the world's best in paediatric healthcare.

Position Description

The Education Administrative Coordinator will provide administrative services for the Division of Neurosurgery's Education Program. This role will act as the central resource for all trainees within this program and be their communication link within the division, ensuring the efficient operation of the education program. This position will also support financial and accounting duties and facilitate the completion of projects in order to ensure efficient operations of the division.

Here's What You Will Get to Do:

• Coordination of matters related to the education program
• Manage reports, evaluations and other documents pertaining to accreditation and meeting specific set standards
• Create and manage the divisional education sharepoint site
• Organization of schedule/rotations
• Manage and coordinate appointments and re-appointments for the Education Program and trainees
• Be responsible for the Fellows and/or Elective/Resident portion of the Education program, including handling all correspondence and inquiries related to the program, liaising with trainees before their arrival and during their training at SickKids
• Organize and coordinate conferences and events pertaining to the Education program
• Create and maintain the primary schedule for trainees and learners
• Provide administrative support to the Education Program Director, as well as education section heads
• Handle inquiries and correspondence related to the Education Program
• Prepare orientation packages for all trainees
• Manage schedules and organize meetings
• Assist and maintain the coverage and call schedules

Professional Accountabilities:

• Develop strong relationships and communicate with multiple-level contacts across several portfolios and throughout the Hospital to exchange/report/analyze moderately complex information
• Independently respond and collaborate with other areas to problem-solve/resolve conflicts and roadblocks, and independently or collaboratively propose solutions
• Arrange meetings with various multi-level attendees; organize meeting rooms, catering, audio visual and equipment as required
• Prepare and distribute meeting agendas and minutes
• Coordinate and oversee projects from draft to implementation/completion
• Process expense and credit card reimbursements for trainees
• Provide ongoing support for other coordinators within the Division/Department

Here's What You Will Need:

• Post-secondary degree/diploma in business, education or office administration or related field
• Minimum five (5) years of senior administrative experience preferably in a hospital or university setting
• Ability to work in a fast-paced work environment with many interruptions and multiple priorities
• Highly developed analytical, evaluative, and problem-solving skills
• Proven ability to prioritize work in an efficient and organized manner
• Expert knowledge and proficiency in all Microsoft Office applications (Outlook, Teams, Word, Excel, PowerPoint)
• Exceptional interpersonal, oral, and written communication skills
• Demonstrated high level of judgment, tact, and diplomacy in interacting with a wide variety of internal and external stakeholders
• Ability to work well independently, as well as in a team environment
• Exceptional problem-solving skills with the ability to exercise discretion and confidentiality
• Positive outlook and great team player
• Strong work ethic and attention to detail
• Self-motivation and ability to be proactive
• A commitment to understanding and aiding in the pursuit of equity, diversity and inclusion objectives

Here's What You'll Love:

• This position is eligible for employee benefits coverage including but not limited to; health, dental and life insurance. The full benefits package will be discussed at the time of offer.
• A focus on employee wellness with our new Staff Health and Well-being Strategy. Self-care helps us support others.
• A hospital that welcomes and focuses on Equity, Diversity, and Inclusion.
• The opportunity to make an impact. Regardless of your role or professional interest, you will be making a difference at SickKids and contributing to our vision of Healthier Children. A Better World.
• For more on why you'll love working at SickKids, visit our careers site.

Employment Type:

• Full-Time, Permanent
• 35 hours per week
• Hybrid working environment

Our Commitment to Diversity

SickKids is committed to championing equity, diversity and inclusion in all that we do, fostering an intentionally inclusive and culturally safe environment that reflects the diversity of the patients, families and communities we serve. Learn more about workplace inclusion.

Accessibility & Accommodation

If you require accommodation during the application process, please reach out to our aSKHR team. SickKids can provide access and inclusion supports to eligible candidates to support their full engagement during the interview and selection process as well as to ensure candidates are able to perform their duties once successfully hired. If you are invited for an interview and require accommodation, please let us know at the time of your invitation to interview. Information received related to access, inclusion or accommodation will be addressed confidentially.

How To Apply

Technical difficulties? Email ask.hr@sickkids.ca with a short description of the issues you are experiencing. We will not accept resumes sent to this inbox but we are happy to respond to requests for technical assistance.

Tip: Combine your cover letter and resume into ONE document of 20 pages or less as you cannot upload multiple documents as part of your application.