Posting # 56692 - [ Non-Union ]

Consultant, Patient Relations - 1 position

Patient Relations Privacy and Risk
St. Joseph's Hospital - London, ON
Full Time
Salary Range: $45.96 - $54.06 /hour

The Patient Relations, Privacy and Risk Consultant reports to the Manager, Patient Relations, Privacy and Risk under the Director, Patient Relations, Security Services and Chief Privacy and Risk Officer for St. Joseph's.

The Consultant will support hospital's research portfolio and should possess demonstrated experience in reviewing, negotiating, and managing research contracts. This includes familiarity with research agreements, collaboration contracts, and compliance with research funding requirements. Experience working directly with research teams to ensure contract terms support ethical standards, privacy protection, and institutional compliance is highly valued. The ideal candidate will also have a background in supporting research initiatives and navigating the unique contractual and regulatory landscape of academic research hospitals.

The Consultant will ensure that research contracts adhere to institutional policies and relevant legislation, and that privacy and risk considerations are thoroughly addressed throughout the research lifecycle.

The successful candidate will serve as a subject matter expert in Ontario hospital-related legislation, including applicable provincial and federal statutory and regulatory requirements. This role requires deep knowledge of privacy legislation, including health information protection obligations, and the ability to apply these requirements to complex contractual arrangements.

The Consultant should also have a keen understanding and experience in reviewing technologies as part of the research approval process and providing privacy and risk advice to support the organization's legislative compliance and mitigate risk.

As a member of the Patient Relations, Privacy and Risk team, the Consultant will also provide support for Patient Relations, Privacy and Risk initiatives as required.

Essential Qualifications

• Knowledge of a Safety Culture in a Health Care Setting in compliance with the OHSA
• Understanding of hospital legislation including PHIPA, FIPPA, QCIPA, PHA
• Privacy certification through IAPP or willingness to obtain certification within 2 years
• Experience in the Information Technology (IT) industry is an asset
• Experience in contract review is an asset
• Experience in clinical research is an asset
• 3- 5 years' experience with solid understanding of health care system/legislation
• University degree (willing to consider applicants with combination of experience and education)
• Good problem-solving skills
• Tact and diplomacy
• Presentation and facilitation skills
• Good computer skills with the ability to learn new programs
• Excellent critical thinking skills
• Ability to handle stressful situations
• Excellent multi-tasker
• Conflict resolution/mediation experience
• Travel within the catchment area is required with ability to be flexible and travel between sites, as needed.

Preferred Qualifications

• Education in risk management
• Previous experience in a hospital and or research settings

Teaching and Research

• St Joseph's Health Care London through its affiliation with Western University and Fanshawe College is a leading research and teaching hospital. As an employee of St Joseph's, you will be expected to engage in role related teaching and research activities in addition to any of your clinical duties

Immunization Requirements

• Provide vaccination records or proof of immunity against measles, mumps rubella, varicella (chicken pox), Hepatitis B, COVID-19 and influenza.
• Provide documentation of the Tuberculosis skin testing

Posting date: May 25, 2026
Submission deadline: June 07, 2026

Bradley Dudley, Human Resources

Your interest in this opportunity is appreciated.
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