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Security Scheduler

GardaWorldabout 20 hours ago
Verified
Hamilton, ON
Entry Level
Full-time

Top Benefits

Ongoing training and development available
Friendly office environment
Great opportunity to kick start your career

About the role

Security Scheduler

Business Unit: Security Services

Career Area: Operations and Administration

Location:

  • Hamilton, Ontario, CA
  • Oakville, Ontario, CA
  • Burlington, Ontario, CA

GardaWorld is currently hiring two Full-Time schedulers for our Protective Services Division business line in Hamilton. Your role as a scheduler involves coordinating activities between our clients, account managers, and security personnel, and communicating with them as needed.

Schedule: Days (every weekday except Wednesday) and nights (Wed‑Friday)

Office address: 444 Seaman St, Hamilton, ON

What does a Scheduler in Hamilton do?

  • Receive and record book on, off and check in calls from multiple areas
  • Ensure that all vacancies created by absences of any sort are filled with the most competent and acceptable replacements
  • Support Hamilton region escalating after‑hours emergencies to respected Account Managers
  • Ensure that data related to employee lateness, illness, absence is entered into our software
  • Mitigate OT costs
  • Call monitor via Gtrack ensure all guards have successfully made their on/off calls
  • Receive client requests and schedule shifts for guards as necessary
  • Respond to staff and client inquiries regarding schedules
  • Prepare reports at the end of every shift documenting the events over the shift

What's in it for you?

  • Ongoing training and development available
  • Friendly office environment
  • Great opportunity to kick start your career

Qualifications to become a Scheduler in Hamilton

  • Excellent English communication skills both written and verbal
  • Excellent customer service and report writing skills
  • Good with computers
  • Good skills in Microsoft Office Suite
  • Prior security experience is desirable but not necessary
  • Demonstrated telephone/customer service skills

Interested? Apply online, only qualified candidates will be reached out

SSSW

GardaWorld: Make the world a safer place

GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply.

Job Segment: Scheduler, Security, Administrative, Customer Service

About GardaWorld

Security and Investigations
10,000+

GardaWorld is the world’s largest privately-owned security services company, offering cash services, physical and specialized security solutions, and with our Crisis24 portal, the dissemination of verified information related to international security.

GardaWorld est la plus importante entreprise privée de sécurité au monde, offrant des services de transport de valeurs, des solutions de sécurité physique et spécialisée, et avec le portail Crisis24, la diffusion d’informations vérifiées en lien avec la sécurité internationale.