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Senior Program Manager (Engineering Operations)

Kong Inc.6 days ago
Toronto, Ontario, Canada {{REMOTE}}
Senior Level
Full-Time

Top Benefits

Flexible time off for personal needs
Stock options to share in company success
Monthly learning time: 4 hours for courses

About the role

  • We’re looking for a Senior Program Manager, Engineering to help us scale how we build. As we grow, the complexity of our systems, teams, and processes grows with us. This role is critical to keeping everything running smoothly
  • You’ll operate at the center of engineering, product, and business teams, driving alignment, accelerating execution, and ensuring we deliver high-quality software at scale
  • Own and drive complex, cross-functional programs that are critical to scaling our engineering organization
  • Identify bottlenecks and inefficiencies, and implement pragmatic, scalable solutions
  • Optimize tools, processes, and workflows to increase Engineering efficiency and reduce friction
  • Define and track key engineering metrics, using data to guide decisions and drive accountability
  • Act as a force multiplier—removing blockers, aligning stakeholders, and keeping teams focused on what matters most

Benefits

  • Flexible time off: Take time to take care of yourself and the things that matter most
  • Stock options: We want you to share in our success. That’s why stock options are offered to most Kongers
  • U-First Fridays: Get 4 hours a month for continuous learning with a book, podcast, or course of your choice
  • Virtual events: Stay connected with Donut chats, trivia, fitness challenges, guided meditations, and more
  • Home office stipend: Build a home office environment tailored to support your productivity
  • Dedicated unplug days: Silence those notifications. Enjoy some well-deserved long weekend where the entire team unplugs- This is a high-impact role for someone who thrives in fast-paced environments, brings structure to ambiguity, and isn’t afraid to roll up their sleeves
  • Bachelor’s degree in Computer Science or a related field
  • Strong systems thinking and a bias for action. You don’t just identify problems, you solve them
  • 5+ years of experience in Program Management, Technical Program Management, or similar roles in high-growth environments
  • Excellent stakeholder management and communication skills across technical and non-technical audiences
  • Proven ability to operate effectively in ambiguity and drive clarity across teams
  • Background in software engineering, ideally within a SaaS company
  • If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others

About Kong Inc.

Software Development
501-1000

Powering the API World. No AI without APIs.

Kong enables any company to become an API-first company. Kong’s unified cloud native API platform is easy to use and works in any environment — unleashing developer productivity, automating security, and boosting performance of APIs and microservices at scale.

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