Join our IT team at the Wilder Institute/Calgary Zoo and bring your technical knowledge to support conservation efforts at one of Calgary’s most unique sites! The Wilder Institute/Calgary Zoo is seeking a permanent full-time Senior Enterprise Architect, IT who will bring blend technical strategy with direct oversight of a small, high impact team.

The Senior Enterprise Architect, IT position reports to the Director, IT and is the most senior technical position in the IT department at Wilder Institute/Calgary Zoo. It is a highly technical role with broad and deep accountability for all technology operations, implementations, and planning at the organization.

Our Purpose | We act for wildlife; saving species and inspiring people to join us.

Our Core Values | Drive impact, nurture connection, cultivate hope, and be bold.

What you will do:

• Accountable for investigating, developing, and implementing the IT technology roadmap at Wilder Institute/Calgary Zoo, taking into consideration cost-effectiveness (short and long-term), reliability/availability, the business needs and responsiveness, and operational sustainability and risks
• The IT roadmap/footprint at WICZ includes (but is not limited to) the following technologies:
  • Servers and Storage including standalone servers/storage, hyper-converged infrastructure, data centre operations, cloud storage/backup, remote access, etc.
  • Network including firewalls, core/distribution switches, wireless access points, on-park fibre/copper, network design, and remote site connectivity
  • Cybersecurity including overall cybersecurity posture, SECaaS, network intrusion/monitoring and segmentation, security alerting/response, antivirus, data security/privacy, authentication, framework implementation and compliance (PCI, NIST), etc.
  • Enterprise Applications/Data including application security and inventory, business application support including implementation and operations, data integrations/reporting, data warehousing, data classification
• Document Wilder Institute/Calgary Zoo’s IT technology roadmap and current footprint, as well as developing (and obtaining approval for) business/budget cases for all significant IT technology investments
• Lead all significant technology infrastructure implementation projects to a successful outcome
• Accountable for 24*365 WICZ infrastructure operations, including monitoring and troubleshooting of all operational and cybersecurity issues.
• Provide Tier 3 operational support as leading IT subject matter expert for WICZ.
• Supervise and mentor a small team, providing technical guidance, performance feedback, and support for professional development.

What you will bring:

• A bachelor’s degree in computer science or equivalent is required; a master’s degree in a related area is an asset
• At least 15 years of progressive experience in IT, up to and including senior level experience, demonstrating deep and broad knowledge across all IT technology domains including servers/storage, network, cybersecurity, IT services, and enterprise applications & data
• Experience in Strategy Development and Road mapping
• IT Project/Portfolio Management experience
• Experience overseeing IT Operations and Service Management (e.g. ITIL)
• Comprehensive knowledge and experience with IT Cybersecurity
• A familiarity with IT systems within the Retail, Non-Profit/Public, or Entertainment sectors is preferred
• Certification & Licenses in the following areas would be an asset:
  • Network certifications (e.g. NSE, CCNP, etc.)
  • Server/Database Admin certifications (e.g. NCP, MS SQL, etc.)
  • Cybersecurity certifications (e.g. CISSP, CCSP, etc.)
  • ITIL (V3/V4)
  • Microsoft certifications (e.g. M365, Azure, etc.)
  • Project Management Institute (e.g. PMP, CAPM, etc.)
• Excellent communication skills (both written and verbal) which is demonstrated by expertise in communicating/presenting highly technical concepts to non-technical audiences
• Excellent interpersonal skills as demonstrated through active listening, relationship building, and team participation/leading.
• Ability to facilitate and chair meetings for interdepartmental audiences
• People leadership skills as demonstrated by experience in leadership or understanding of people-first leadership practices
• Excellent organizational and time management skills
• A dedication to achieving commitments and ensuring high quality outputs along with a commitment to finding and implementing best solution

Working Conditions:

• Sitting at a desk, using a personal computer for long periods of time
• Must be willing to work a variety of hours and be on-call including weekends and evenings
• Lifting and moving boxes with computing equipment such as servers, computers, screens etc.
• High degree of mobility is required

The Wilder Institute/Calgary Zoo is an outdoor facility and all staff working at the zoo must be comfortable working in a large variety of outdoor conditions. The Wilder Institute/Calgary Zoo follows the advice of Environment Canada when responding to temperature and air quality issues.

What the Zoo Offers:

• Competitive compensation, vacation and flex days entitlement
• Flexible benefits plan, including a health spending account
• Employer matching RRSP program
• Discounts on food, beverage, and merchandise
• Participation in the Staff Pass Benefit plan
• A fun, rewarding work environment and the opportunity to work in a park full of wild animals

Are you ready to join one of Canada’s leaders in wildlife conservation? If this position suits your skills, experience and personal attributes, we want to talk to you.

Apply by doing the following:

• Watch this video about the conservation work being done at the Wilder Institute/Calgary Zoo. (https://www.youtube.com/watch?v=8J1VH1MBXm0)
• Submit your resume with a cover letter via our online application system.
• Fill in the Application questions:
  • If hired, when would you be available to start?
  • If hired, what are your salary expectations for this position?

Applicants must be legally entitled to work in Canada.

If this position is a fit for you, we encourage you to apply with a resume and cover letter online by October 14, 2025 at 4PM MST.

The Wilder Institute/Calgary Zoo strives to cultivate a workplace in which everyone feels welcome and empowered to bring their authentic selves to work. As a conservation organization, we respect and value the diversity of all life and come together as individuals and teammates to achieve the organization’s mission and vision. We recognize the value of diversity, equity, and inclusion, and work to advance our culture to ensure diverse viewpoints are heard and everyone has an equitable chance to succeed and thrive.

All candidates are thanked for their applications and advised that only those selected for interviews will be contacted.