Monitoring Support Specialist & Windows 11 Technician - Contract
About the role
Job Title
Monitoring Support Specialist & Windows 11 Technician - Contract
Vacancy No
VN8573
Company Name
Compugen Inc
Work Location
Any location in Ontario
Base Pay Range
To be discussed during the recruitment process
Job Details
About Compugen
Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled.
Dreaming, designing, and delivering isn't just a mantra for us — it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen!
Our Culture
We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals — we're dedicated to helping you achieve yours.
If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.
Position Overview:
We are seeking an experienced Windows Technician for a short-term contract (1 month with the potential for extension). The successful candidate will support our IT operations by refining our monitoring environment and assisting with Windows 11 remote upgrades. This role is ideal for a detail-oriented technician with strong monitoring and system upgrade experience.
Key Responsibilities:
- Review and optimize monitoring configurations in PRTG (or equivalent monitoring software).
- Perform a cleanup and adjustment of monitored resources to ensure accurate and meaningful alerting.
- Fine-tune monitoring thresholds and reduce alert noise for more effective system oversight.
- Coordinate and execute Windows 11 remote upgrades using scripted processes.
- Communicate with users to schedule upgrades, minimize disruption, and ensure smooth rollouts.
- Provide documentation and reporting to demonstrate improvements and progress.
Skills & Qualifications:
- Hands-on experience with PRTG or other enterprise monitoring tools (e.g., SolarWinds, Nagios, Zabbix, SCOM, Datadog).
- Strong understanding of monitoring metrics for servers, networks, applications, and services.
- Proven ability to streamline alerts and improve monitoring system reliability.
- Practical experience coordinating or executing Windows upgrades/migrations (preferably Windows 11).
- Scripting knowledge (e.g., PowerShell) for automation of upgrades and tasks.
- Excellent communication and coordination skills to work with end users.
Equity Statement
At Compugen, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities. We recognize the importance of removing barriers to participation and provide accommodation upon request to all applicants throughout the recruitment process. If you require an accommodation, our People & Culture representative will work with you to meet your needs in a confidential and respectful manner. We believe everyone deserves a seat at the table-and we are taking deliberate action to make this a reality.
#ITR
#CompugenITR
#LI-RI1
About Compugen Inc
To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations deliver experience by design. This is what it means to be human-centred and technology-enabled.
We believe that partner is a verb. With Compugen as your ally from day one, you see and feel the difference. This is where inspiration meets impact.
Relentlessly Curious We think differently. We ask questions in an unending pursuit to uncover your why. From the way we engage internally to the bonds we build with our customers and community, this no-stone-unturned passion translates possibility into reality.
Collaborative at the Core We are grounded in the potential of technology and the impact of people. Through deep discussion and challenging inquiry, we embrace diverse perspectives and celebrate unique views. With true trust in each other creative ideas flow, goals are achieved, and innovation abounds.
Driven to Make a Difference When you have innovation at hand and intention in your heart, one person can drive change. With one word, one device, one connection; change ignites, and all will flourish.
Get an Ally in Your Technology Journey.
We deliver experience by design; visit compugen.com to start now:
#DreamDesignDeliver
Monitoring Support Specialist & Windows 11 Technician - Contract
About the role
Job Title
Monitoring Support Specialist & Windows 11 Technician - Contract
Vacancy No
VN8573
Company Name
Compugen Inc
Work Location
Any location in Ontario
Base Pay Range
To be discussed during the recruitment process
Job Details
About Compugen
Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled.
Dreaming, designing, and delivering isn't just a mantra for us — it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen!
Our Culture
We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals — we're dedicated to helping you achieve yours.
If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.
Position Overview:
We are seeking an experienced Windows Technician for a short-term contract (1 month with the potential for extension). The successful candidate will support our IT operations by refining our monitoring environment and assisting with Windows 11 remote upgrades. This role is ideal for a detail-oriented technician with strong monitoring and system upgrade experience.
Key Responsibilities:
- Review and optimize monitoring configurations in PRTG (or equivalent monitoring software).
- Perform a cleanup and adjustment of monitored resources to ensure accurate and meaningful alerting.
- Fine-tune monitoring thresholds and reduce alert noise for more effective system oversight.
- Coordinate and execute Windows 11 remote upgrades using scripted processes.
- Communicate with users to schedule upgrades, minimize disruption, and ensure smooth rollouts.
- Provide documentation and reporting to demonstrate improvements and progress.
Skills & Qualifications:
- Hands-on experience with PRTG or other enterprise monitoring tools (e.g., SolarWinds, Nagios, Zabbix, SCOM, Datadog).
- Strong understanding of monitoring metrics for servers, networks, applications, and services.
- Proven ability to streamline alerts and improve monitoring system reliability.
- Practical experience coordinating or executing Windows upgrades/migrations (preferably Windows 11).
- Scripting knowledge (e.g., PowerShell) for automation of upgrades and tasks.
- Excellent communication and coordination skills to work with end users.
Equity Statement
At Compugen, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities. We recognize the importance of removing barriers to participation and provide accommodation upon request to all applicants throughout the recruitment process. If you require an accommodation, our People & Culture representative will work with you to meet your needs in a confidential and respectful manner. We believe everyone deserves a seat at the table-and we are taking deliberate action to make this a reality.
#ITR
#CompugenITR
#LI-RI1
About Compugen Inc
To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations deliver experience by design. This is what it means to be human-centred and technology-enabled.
We believe that partner is a verb. With Compugen as your ally from day one, you see and feel the difference. This is where inspiration meets impact.
Relentlessly Curious We think differently. We ask questions in an unending pursuit to uncover your why. From the way we engage internally to the bonds we build with our customers and community, this no-stone-unturned passion translates possibility into reality.
Collaborative at the Core We are grounded in the potential of technology and the impact of people. Through deep discussion and challenging inquiry, we embrace diverse perspectives and celebrate unique views. With true trust in each other creative ideas flow, goals are achieved, and innovation abounds.
Driven to Make a Difference When you have innovation at hand and intention in your heart, one person can drive change. With one word, one device, one connection; change ignites, and all will flourish.
Get an Ally in Your Technology Journey.
We deliver experience by design; visit compugen.com to start now:
#DreamDesignDeliver