DIRECTOR OF OPERATIONS, WESTERN CANADA
About the role
IRIS IS SEEKING A DIRECTOR OF OPERATIONS – WEST
Director of Operations – West
British Columbia | Alberta | Ontario | New Brunswick
60 IRIS boutique-clinics in 2026
Are you a results-driven leader who is passionate about people, performance, and operational excellence?
IRIS is seeking a Director of Operations – West to support the growth, success, and continuous evolution of its boutique-clinic network.
Reporting to senior leadership, you will play a key role in connecting corporate strategy with field execution. You will support and inspire teams to achieve commercial, operational, and financial objectives while delivering an exceptional patient experience.
What You'll Do
-
Lead and mobilize teams around growth and performance objectives.
-
Act as the key link between senior leadership and store operations.
-
Analyze business performance and drive the implementation of best practices.
-
Support the rollout of commercial initiatives, marketing programs, and training strategies.
-
Foster a culture of innovation, accountability, and continuous improvement.
-
Ensure a consistent and exceptional patient experience aligned with IRIS values.
What We're Looking For
-
An inspiring and hands-on leader with a strong field presence.
-
Excellent communication, coaching, and team development skills.
-
Strong business acumen and experience managing multi-site operations.
-
Ability to translate strategic vision into measurable results.
-
Passion for innovation, customer experience, and people development.
Travel Requirements
This is a field-based leadership role. With responsibility for approximately 60 boutique-clinics across four provinces, regular travel is an essential component of success. The ideal candidate enjoys being close to operations, supporting teams in person, and building strong relationships across the network.
Join IRIS and help shape the future of vision care while contributing to the growth of one of Canada's most recognized and innovative organizations.
Not the right fit? Search for OPERATIONS, WESTERN CANADA jobs in Township of Langley, British Columbia, Canada
About IRIS The Visual Group
The IRIS Mission Statement: "Our mission is to provide our customers with the highest quality products and professional services in the world of eyecare."
The IRIS Purpose: To Improve the Vision of Canadians.
The Guiding Values of IRIS: Passion, Honesty and Respect.
The History of IRIS:
IRIS began in 1989 at a small optometric practice in Baie Comeau on Québec's remote North Shore. Optometrist and young entrepreneur, Dr. Francis Jean, began crisscrossing the province in search of like-minded professionals, to join his growing group of eyecare centres. Through his tireless efforts and the hard work of his associates, IRIS grew to become the largest eyecare group in Québec. Since 1990, IRIS has established itself as the most important branded group of Optometrists, Opticians and Ophthalmologists dedicated to improving the vision health standards of Canadians.
In 2000 IRIS purchased the Fort Group of Optical Companies, Western Canada's biggest optical retailer, and became the country's largest eyecare provider. The IRIS network of professionals now includes over 500 opticians, optometrists, and ophthalmologists. In early 2007 IRIS opened its very first location in Ontario. IRIS is constantly expanding in the Canadian market.
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DIRECTOR OF OPERATIONS, WESTERN CANADA
About the role
IRIS IS SEEKING A DIRECTOR OF OPERATIONS – WEST
Director of Operations – West
British Columbia | Alberta | Ontario | New Brunswick
60 IRIS boutique-clinics in 2026
Are you a results-driven leader who is passionate about people, performance, and operational excellence?
IRIS is seeking a Director of Operations – West to support the growth, success, and continuous evolution of its boutique-clinic network.
Reporting to senior leadership, you will play a key role in connecting corporate strategy with field execution. You will support and inspire teams to achieve commercial, operational, and financial objectives while delivering an exceptional patient experience.
What You'll Do
-
Lead and mobilize teams around growth and performance objectives.
-
Act as the key link between senior leadership and store operations.
-
Analyze business performance and drive the implementation of best practices.
-
Support the rollout of commercial initiatives, marketing programs, and training strategies.
-
Foster a culture of innovation, accountability, and continuous improvement.
-
Ensure a consistent and exceptional patient experience aligned with IRIS values.
What We're Looking For
-
An inspiring and hands-on leader with a strong field presence.
-
Excellent communication, coaching, and team development skills.
-
Strong business acumen and experience managing multi-site operations.
-
Ability to translate strategic vision into measurable results.
-
Passion for innovation, customer experience, and people development.
Travel Requirements
This is a field-based leadership role. With responsibility for approximately 60 boutique-clinics across four provinces, regular travel is an essential component of success. The ideal candidate enjoys being close to operations, supporting teams in person, and building strong relationships across the network.
Join IRIS and help shape the future of vision care while contributing to the growth of one of Canada's most recognized and innovative organizations.
Not the right fit? Search for OPERATIONS, WESTERN CANADA jobs in Township of Langley, British Columbia, Canada
About IRIS The Visual Group
The IRIS Mission Statement: "Our mission is to provide our customers with the highest quality products and professional services in the world of eyecare."
The IRIS Purpose: To Improve the Vision of Canadians.
The Guiding Values of IRIS: Passion, Honesty and Respect.
The History of IRIS:
IRIS began in 1989 at a small optometric practice in Baie Comeau on Québec's remote North Shore. Optometrist and young entrepreneur, Dr. Francis Jean, began crisscrossing the province in search of like-minded professionals, to join his growing group of eyecare centres. Through his tireless efforts and the hard work of his associates, IRIS grew to become the largest eyecare group in Québec. Since 1990, IRIS has established itself as the most important branded group of Optometrists, Opticians and Ophthalmologists dedicated to improving the vision health standards of Canadians.
In 2000 IRIS purchased the Fort Group of Optical Companies, Western Canada's biggest optical retailer, and became the country's largest eyecare provider. The IRIS network of professionals now includes over 500 opticians, optometrists, and ophthalmologists. In early 2007 IRIS opened its very first location in Ontario. IRIS is constantly expanding in the Canadian market.