Company Overview:

For over 75 years, enCompass has been rooted in community safety and this will continue to be our focus. We provide holistic services and wraparound supports that address the root causes of crime and social disorder. We do this through preventative and restorative activities including release planning, housing, safety planning, employment transition, education, substance recovery, cultural supports and more. By exemplifying care, compassion and understanding, we are laying the foundations for positive change.

We are a values-driven organization that supports clients from a strength-based approach. If your values are aligned with our core values listed at: https://myencompass.ca/about-us/who-we-are/, please consider joining our team.

Position Summary:

Independence Apartments is a Community Based Residential Facility (CBRF) that is funded by the Correctional Service of Canada (CSC) and operated by enCompass Community Safety Agency. The CRF houses approximately 35 federal offenders on various forms of Conditional Release. Our goal is to assist and support clients in their transition from incarceration to community living. The CRF is double/triple staffed at all times to allow staff the opportunity to promote pro-social and healthy lifestyles using various methods including but not limited to, ongoing monitoring/reporting of client behavior, assessing the risks and needs of clients, accurate referrals to treatment centers/community resources as required.

The Coordinator will oversee the evening operations of Independence Apartments, including client care, case management, and staff supervision. They will assist the team in the onsite delivery of services in a multi-disciplinary team environment, and support the overall risk management of higher-acuity clients released from the justice system. Risk management will be in partnership with CSC with the overall goals of client, staff, and community safety. The Coordinator will also support the Team Lead in program and policy implementation, and in the monitoring of operational and evaluative aspects of the program.

Responsibilities:

ADMINISTRATION

• Review and approve monthly time balances and semimonthly payroll for staff
• Complete monthly staff schedule
• Ensure accurate record keeping and databases
• Participate in after-hours on-call rotation schedule as required
• Communicate property issues to the immediate supervisor and Coordinator of Facilities

FINANCIAL

• Ensure expenditures are made within the limits of the established program budgets
• Maintain timely expense reporting and documentation of same
• Ensure processing and submission of invoices as required
• Notify the immediate supervisor of any potential and immediate matters that require financial decisions outside the Coordinator’s scope of decision-making

POLICY

• Contribute to program-level policies and practices and compliance of the same
• Support the application of program-level policy through a client-centred lens
• Support the delivery of client services in compliance with program, funder and Agency policies
• Support risk management including client and staff safety, confidentiality, duty of care, and mandatory reporting according to relevant legislation
• Communicate pertinent information and updates to front-line staff in a timely manner
• Encourage information exchange and discussion across Agency teams
• Contribute to program-level direction and policy

HUMAN RESOURCES

• Coordinating with HR department for recruitment, retention, discipline and a positive working environment.
• Implement supervisory standards within the program
• Fulfilling acting roles as defined and as necessary including front-line roles
• Complete regular supervision and annual performance appraisals
• Provide day-to-day supervision to assigned staff including constructive feedback and development opportunities
• Communicate updates to front-line staff in a timely manner
• Notify the immediate supervisor of any potential and immediate human resource issues
• Ensure core training for staff is maintained and identify supplemental training opportunities
• Participate in core agency and additional ongoing training opportunities as directed and approved

PHILOSOPHY

• Be a positive ambassador for the agency
• Support the embedment of agency and division-level philosophy into program service delivery
• Participate in Leadership Team meetings and activities
• Provide guidance to ensure a positive culture by assisting and supporting colleagues as needed
• Support the education of stakeholders, the general public, the community and others, as applicable, about the program
• Role model Agency purpose, values and guiding principles
• Participate in and provide leadership in Agency and program-level staff meetings and on Agency committees
• Remain current with philosophical shifts within the community of practice

STRATEGIC DIRECTION

• Assist with the development and implementation of Agency strategic direction through the contribution of innovative ideas, concepts and goals
• Build and maintain positive relationships with actual and potential partners, collaborators, neighbors, the community and project funding representatives

QUALITY IMPROVEMENT

• Assist Agency leadership to maintain accurate program-level logic models, data collection tools (including client/stakeholder feedback) and databases
• Ensure data entry is completed accurately and within required timelines
• Support the implementation of program-level annual performance improvement plans
• Work with division leadership to ensure programs have a clear design, including forms
• Participate in the CARF accreditation process

ADDITIONAL RESPONSIBILITIES

• Other duties as assigned

Qualifications / Skills:

• Diploma in a related human services field
• 1-3 years of experience with program oversight and supervising front-line employees
• 1-3 years of experience working with high-risk individuals and/or high-need populations
• A combination of education and experience may be considered in lieu of the above
• Proven ability to provide leadership, and direction, and establish a positive culture for a team
• Proven ability to maintain composure and effectively manage crises
• Proven ability for written and verbal communication
• Competency in current evidence-based practices in relation to the applicable scope of work, mental health, and addictions
• Innovative, self-motivated and inclined to go above and beyond
• Proven ability to receive feedback
• General computer and database knowledge (Microsoft Work, Excel, Outlook)
• Valid First Aid and CPR certification
• Criminal Record Check, Enhanced Reliability Screening and Canada Border Services Agency Clearance.
• When occasional business use is required, a reliable vehicle with, valid Class 5 Driver’s License $2 million liability is required

Conditions of Employment:

• This is a temporary position to cover a maternity leave, expected to last approximately 12 months, with the possibility of extension
• This position is Monday-Friday, 41.25 hours per week, day and evening shifts. Hours can be flexible depending on program needs.
• The position requires frequent standing, walking up and down stairs, and occasional lifting.

Salary:

• The salary range for this position is $57,222 to $66,585 annually.
• enCompass strives to provide a meaningful work environment through the following:
  • Strong focus on employee wellness and work-life balance
  • Service recognition and employee awards
  • Professional development opportunities
  • Staff team building and appreciation days
  • Competitive health, dental and RRSP benefits

Please include how you heard about the position in the cover letter. Resumes without a cover letter will not be considered.

Only those selected for interviews will be contacted

Building Safe, Inclusive Communities.

enCompass is committed to achieving a diverse workforce and strongly encourages applications from people of Indigenous heritage, and people from culturally diverse backgrounds.