Top Benefits
About the role
About Citco:
The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we’ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco.
About the Team & Business Line:
The Investor Services Product Group consists of a team of people primarily coming from business operations to further enhance the service offering to our clients. The team members are specialized in the various applications that are used throughout the Citco Fund Services Division, like AExeo Investor, and the client portal CitcoOne.
The Investor Services Product Group provides business services to the CFS operations globally, in relation to the usage and further development of the various applications in line with the product development strategy. Each of the platforms is continuously subject to further development to keep up with an ever-evolving business environment.
The Investor Services Product Group has a team of specialists (Subject Matter Experts – SME) who are constantly working with business operations and the development teams to develop or enhance features, which can be driven by specific clients, business operations or regulatory changes.
Within the Investor Services Product Group, there is a vacancy for a Senior Product Specialist who will be joining to primarily work on the development and Support of AXI with a focus on the Investor Services Functionality
Your Role:
- Reviewing business requirements to create, and run, test cases for development items
- Open, and manage, Defects that result from testing
- Explain and train users on complex functions in AXI
- Create documentation and provide training for new features
- Daily support of user queries and issues
- Identify potential risks, or areas for improvement
- Work as an integral part of the Investor Services Products Group
About You:
- Strong analytical skills, attention to detail
- Proactive and self-motivated
- Able to handle a steep learning curve for new systems and functions
- Strong communication skills with the ability to collaborate effectively across global teams
- You have a bachelor’s degree in a Business, Economics or Commerce program.
- Excellent proficiency in English, verbal and written
- 1-2 yrs experience in Software QA/UAT testing
- Previous experience in customer service/IT support an asset
- Requires knowledge of SQL, Agile, JIRA
Key Competencies:
- Eye for detail
- Quality and Risk Control
- Problem Solving
- Client Service
- Team-Oriented
- Drive for Results
- Adaptability
Our Benefits
Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs.
We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.
Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.
About Citco
Our heritage, since founding a civil law notary practice in the 1940s to establishing the Curacao International Trust Company in the 1960s, is built on challenging paradigms and delivering exceptional service within the financial and professional services industry. Today, with more than 6,000 employees in 45 countries, we continue to pioneer award-winning services and technology solutions that meet ever changing markets.
A commitment to investing in people, and proprietary technologies, has resulted in our reputation as the industry's preeminent service provider, reassuring clients that their critical administration functions are in safe hands.
Our thought leadership and ability to quickly navigate complex change means our clients can depend on us as trusted advisors to make informed decisions in response to market conditions.
Our Divisions
Citco Fund Services & Investor Relations CFS is the global leader in services for the alternative investment industry. With over 2,000 funds under administration and net assets exceeding $840 billion, we provide full service fund administration, fund accounting, net asset value calculations, investor relations, and more.
Governance Services Leveraging our extensive global office network Citco Governance Services provides customised solutions, including corporate and global subsidiary governance, secretarial services, financial accounting and reporting, tax and audit liaison, and market entry services.
Banking, Depositary & Custody Services Citco Banks operate in strategic financial centres and provide Institutional and Fund of Funds clients access to the funds universe through multiple communication and online real-time global funds platforms.
Citco Technology Management Through our eight global development centres, Citco Technology Management provides secure infrastructures and develops award-winning technology products that underpin our commitment to service excellence.
Top Benefits
About the role
About Citco:
The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we’ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco.
About the Team & Business Line:
The Investor Services Product Group consists of a team of people primarily coming from business operations to further enhance the service offering to our clients. The team members are specialized in the various applications that are used throughout the Citco Fund Services Division, like AExeo Investor, and the client portal CitcoOne.
The Investor Services Product Group provides business services to the CFS operations globally, in relation to the usage and further development of the various applications in line with the product development strategy. Each of the platforms is continuously subject to further development to keep up with an ever-evolving business environment.
The Investor Services Product Group has a team of specialists (Subject Matter Experts – SME) who are constantly working with business operations and the development teams to develop or enhance features, which can be driven by specific clients, business operations or regulatory changes.
Within the Investor Services Product Group, there is a vacancy for a Senior Product Specialist who will be joining to primarily work on the development and Support of AXI with a focus on the Investor Services Functionality
Your Role:
- Reviewing business requirements to create, and run, test cases for development items
- Open, and manage, Defects that result from testing
- Explain and train users on complex functions in AXI
- Create documentation and provide training for new features
- Daily support of user queries and issues
- Identify potential risks, or areas for improvement
- Work as an integral part of the Investor Services Products Group
About You:
- Strong analytical skills, attention to detail
- Proactive and self-motivated
- Able to handle a steep learning curve for new systems and functions
- Strong communication skills with the ability to collaborate effectively across global teams
- You have a bachelor’s degree in a Business, Economics or Commerce program.
- Excellent proficiency in English, verbal and written
- 1-2 yrs experience in Software QA/UAT testing
- Previous experience in customer service/IT support an asset
- Requires knowledge of SQL, Agile, JIRA
Key Competencies:
- Eye for detail
- Quality and Risk Control
- Problem Solving
- Client Service
- Team-Oriented
- Drive for Results
- Adaptability
Our Benefits
Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs.
We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.
Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.
About Citco
Our heritage, since founding a civil law notary practice in the 1940s to establishing the Curacao International Trust Company in the 1960s, is built on challenging paradigms and delivering exceptional service within the financial and professional services industry. Today, with more than 6,000 employees in 45 countries, we continue to pioneer award-winning services and technology solutions that meet ever changing markets.
A commitment to investing in people, and proprietary technologies, has resulted in our reputation as the industry's preeminent service provider, reassuring clients that their critical administration functions are in safe hands.
Our thought leadership and ability to quickly navigate complex change means our clients can depend on us as trusted advisors to make informed decisions in response to market conditions.
Our Divisions
Citco Fund Services & Investor Relations CFS is the global leader in services for the alternative investment industry. With over 2,000 funds under administration and net assets exceeding $840 billion, we provide full service fund administration, fund accounting, net asset value calculations, investor relations, and more.
Governance Services Leveraging our extensive global office network Citco Governance Services provides customised solutions, including corporate and global subsidiary governance, secretarial services, financial accounting and reporting, tax and audit liaison, and market entry services.
Banking, Depositary & Custody Services Citco Banks operate in strategic financial centres and provide Institutional and Fund of Funds clients access to the funds universe through multiple communication and online real-time global funds platforms.
Citco Technology Management Through our eight global development centres, Citco Technology Management provides secure infrastructures and develops award-winning technology products that underpin our commitment to service excellence.