About the role
Senior Business Systems Analyst / Technical Business Analyst Location: Toronto, ON (Onsite) Duration: Long Term
We are seeking a highly experienced Senior Business Systems Analyst / Technical Business Analyst with 8+ years of experience in business analysis, systems integration, data analysis, and process optimization. The ideal candidate will bridge business and technology teams by translating complex business needs into clear functional and technical requirements, with strong expertise in banking, telecom, CRM, data mapping, and regulatory initiatives .Key Responsibilities: Lead requirements elicitation sessions, document business and system requirements, create BRDs/FRSs/SRSs, develop user stories and epics, and support solution design across enterprise systems .Business & Data Analysis: Analyze business processes, perform gap analysis, create source-to-target data mappings, validate data quality, and generate insights using SQL, Power BI, Tableau, and reporting tools .Systems & Integration: Work across APIs, middleware, ETL pipelines, CRM platforms such as Salesforce, and data warehouse environments to support system enhancements and enterprise integration initiatives .Stakeholder Collaboration: Facilitate discovery sessions, JAD workshops, and cross-functional meetings with business users, SMEs, developers, and QA teams to ensure alignment throughout the SDLC .Testing & Delivery: Support UAT planning and execution, define acceptance criteria, validate solutions against requirements, and help drive Agile, Scrum, Kanban, or Waterfall delivery models .Required Qualifications: Strong experience in business systems analysis, technical documentation, SQL/PL-SQL, data modeling, process mapping, Agile methodologies, and tools such as Jira, Confluence, Visio, SharePoint, and DB Visualizer .Preferred Qualifications: Experience in banking, capital markets, wealth management, telecom, regulatory compliance, cloud platforms, and certifications such as CBAP, Salesforce Admin, or SAFe Agilist .Core Competencies: Excellent analytical thinking, problem-solving, stakeholder management, communication, adaptability, and the ability to translate technical concepts into business value
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About Nityo Infotech
Nityo Infotech (Nityo) is a Global Technology Solutions and Services organisation. Headquartered in US with deep imprints in LATAM, APAC, EUROPE/CIS & MIDDLE EAST & AFRICA.
Nityo is powered by 31,000+ employees across 41 countries serving enterprises across industries like Banking, Insurance, Finance, FMCG, Hi-Tech start-ups, Government enterprises, Pharmaceuticals, Oil & Gas, Agriculture and more.
Through Nityo's services division, we have empowered numerous brands in optimising cost through Managed Services as well as outsourcing model.
Our spectrum of services are broad, deep and structured around Nityo’s unique “RIG” framework; Run, Innovate and Grow.
Nityo's portfolio as well as partner companies offer a unique mix of solution's ranging from Digital Lending platforms, Anti-money laundering solutions, AI/ML Based Chat Bots, Secret Management Platform, Enterprise Content Management Solutions, Tech Skill Assessment platform, Location Intelligence Solution, Call Center Automation Platform, Performance Management Platform , Cloud Migration and more.
Nityo is trusted by over 3000+ Enterprises across various industries including Standard Chartered Bank, DBS, Prudential, UOB, Singapore Airlines, Telekom Malaysia, BNY Mellon, Watson's, Honeywell, Lazada, Gojek, Sony, HP, Singapore Tourism Board,Lexis Nexis and Sinarmas.
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About the role
Senior Business Systems Analyst / Technical Business Analyst Location: Toronto, ON (Onsite) Duration: Long Term
We are seeking a highly experienced Senior Business Systems Analyst / Technical Business Analyst with 8+ years of experience in business analysis, systems integration, data analysis, and process optimization. The ideal candidate will bridge business and technology teams by translating complex business needs into clear functional and technical requirements, with strong expertise in banking, telecom, CRM, data mapping, and regulatory initiatives .Key Responsibilities: Lead requirements elicitation sessions, document business and system requirements, create BRDs/FRSs/SRSs, develop user stories and epics, and support solution design across enterprise systems .Business & Data Analysis: Analyze business processes, perform gap analysis, create source-to-target data mappings, validate data quality, and generate insights using SQL, Power BI, Tableau, and reporting tools .Systems & Integration: Work across APIs, middleware, ETL pipelines, CRM platforms such as Salesforce, and data warehouse environments to support system enhancements and enterprise integration initiatives .Stakeholder Collaboration: Facilitate discovery sessions, JAD workshops, and cross-functional meetings with business users, SMEs, developers, and QA teams to ensure alignment throughout the SDLC .Testing & Delivery: Support UAT planning and execution, define acceptance criteria, validate solutions against requirements, and help drive Agile, Scrum, Kanban, or Waterfall delivery models .Required Qualifications: Strong experience in business systems analysis, technical documentation, SQL/PL-SQL, data modeling, process mapping, Agile methodologies, and tools such as Jira, Confluence, Visio, SharePoint, and DB Visualizer .Preferred Qualifications: Experience in banking, capital markets, wealth management, telecom, regulatory compliance, cloud platforms, and certifications such as CBAP, Salesforce Admin, or SAFe Agilist .Core Competencies: Excellent analytical thinking, problem-solving, stakeholder management, communication, adaptability, and the ability to translate technical concepts into business value
.
Not the right fit? Search for Technical Business Analyst jobs in Toronto, Ontario, Canada
About Nityo Infotech
Nityo Infotech (Nityo) is a Global Technology Solutions and Services organisation. Headquartered in US with deep imprints in LATAM, APAC, EUROPE/CIS & MIDDLE EAST & AFRICA.
Nityo is powered by 31,000+ employees across 41 countries serving enterprises across industries like Banking, Insurance, Finance, FMCG, Hi-Tech start-ups, Government enterprises, Pharmaceuticals, Oil & Gas, Agriculture and more.
Through Nityo's services division, we have empowered numerous brands in optimising cost through Managed Services as well as outsourcing model.
Our spectrum of services are broad, deep and structured around Nityo’s unique “RIG” framework; Run, Innovate and Grow.
Nityo's portfolio as well as partner companies offer a unique mix of solution's ranging from Digital Lending platforms, Anti-money laundering solutions, AI/ML Based Chat Bots, Secret Management Platform, Enterprise Content Management Solutions, Tech Skill Assessment platform, Location Intelligence Solution, Call Center Automation Platform, Performance Management Platform , Cloud Migration and more.
Nityo is trusted by over 3000+ Enterprises across various industries including Standard Chartered Bank, DBS, Prudential, UOB, Singapore Airlines, Telekom Malaysia, BNY Mellon, Watson's, Honeywell, Lazada, Gojek, Sony, HP, Singapore Tourism Board,Lexis Nexis and Sinarmas.