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Service Coordiantor

Home Instead1 day ago
Halifax, Nova Scotia
Mid Level
full_time

Top Benefits

Guaranteed hours
Ongoing training
Health insurance with employer contributions

About the role

As a full-time Service Coordinator, you’ll organize schedules and create great matches between our caregivers and clients. Our goal is simple: provide the best experience for our clients and team. At Home Instead Senior Care, we offer flexible schedules, career growth opportunities, and meaningful work that enhances the lives of aging adults in our community.

What We Offer

  • Guaranteed hours
  • Ongoing training
  • Health insurance with employer contributions
  • A supportive, rewarding team environment

What You’ll Do

  • Schedule and coordinate care, ensuring great service for clients
  • Monitor attendance, handle last-minute changes, and participate in on-call duties (1-2 evenings per week and every 3rd - 5th weekend)
  • Maintain accurate schedules, client records, and care documentation
  • Support the care team with visits, introductions, and communications among clients, families, and caregivers

When On-Call You Will

  • Handle last minute call-outs and schedule changes
  • Resolve issues that arise
  • Answer calls in a professional and timely manner
  • Monitor and follow up on missed clock ins/outs
  • Communicate with caregivers and clients regarding changes

Job Requirements

  • Own vehicle and valid driver’s license is an asset
  • Caregiving experience preferred
  • Administrative experience is an asset

Join us and make a difference every day!

To find out more, visit the careers page of our website here: https://www.homeinstead.ca/location/3008/home-care-jobs/

Home Instead, owned by, 3337989 Nova Scotia Limited

About Home Instead

Individual and Family Services
10,000+

The Home Instead® network is the world's leading provider of personalized in-home care services. We have over 1,100 independently owned and operated franchise offices worldwide that employ compassionate CAREGivers who share our dedication to enhancing the lives of aging adults and their families. Services span the care continuum, from companionship and personal care to specialized Alzheimer's care and hospice support.

Caring for others is part of our DNA, and that includes caring for your career. The Home Instead network provides best-in-class training, education, and opportunities for career advancement. It also offers you the opportunity to be part of a supportive family-like culture where you're encouraged to talk with your local office for support, share stories, and seek guidance. Learn more at HomeInstead.com/Careers.