DC LP Internal Investigator
Top Benefits
About the role
TJX Canada
At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.
Job Description:
We’re looking for a DC LP Internal Investigator to join our dynamic team at TJX Canada! In this critical role, you’ll be at the forefront of identifying and investigating internal theft and fraud within our distribution services network—helping to protect our people, products, and profits. You’ll play a key part in reducing shrink and driving impactful results aligned with our Loss Prevention goals. If you're passionate about making a difference and thrive in a fast-paced environment, this is your opportunity to shine!
Why Work With Us?
- We value integrity, respect, and teamwork, encouraging a unique and inclusive culture.
- Enjoy Associate discounts at our stores, available to you and eligible family members.
- Immediate access to our Group Benefits package, including a Health Care Spending Account, Retirement Savings Program, Associate & Family Assistance Program, and various well-being resources
- A competitive vacation package, paired with a Vacation Trade Program that allows you to opt in for an extra week.
- Comprehensive training and development resources designed to help you learn, grow, and succeed.
- Exciting career paths with growth opportunities and tuition reimbursement to support your career progression.
What You’ll Do:
- Responsible for the investigation, detection, and apprehension of TJXC associates committing internal theft across distribution services.
- Assists Supply Chain Investigators with Inbound Investigations, involving vendor shortages at the TJXC Distribution Centers.
- Provides coaching and training to DCLP teams with Internal Investigation techniques and Dishonest Associate Case resolutions.
- Actively conducts random and targeted surveillance utilizing covert and overt CCTV.
- Establishes and maintains accurate, concise, and well documented case files pertaining to all active investigations, as well as preparing case files for use when testifying in arbitrations.
- Uses data and analytics generated through the Supply Chain Investigations (SCI) portal, internal theft trending and internal investigations reports to build evidence based and efficient case files.
- Conducts thorough, impartial, ethical investigations with appropriate urgency and diligence.
- Partners with DCLP, Supply Chain and LP Field to establish trends and initiate investigations.
- Supports the DCLP Awareness program and promotes the “Internal Tips Hotline.”
- Actively participates with Shrink Committee members and initiatives within the Distribution Services Network.
- Conducts interviews of Associates in accordance with Wicklander-Zulawski (WZ) and company’s standard methodologies.
About You:
- Minimum 3 years of proven experience with Internal Investigations in a Distribution Centre /Supply Chain or in Retail Stores.
- Must have or be eligible to be granted a Provincial Security License (depending on the situation, TJX Canada may train and provide licensing).
- Training and experience in Interviewing/Interrogation skills preferred.
- Must have valid driver's license and access to vehicle.
- Strong knowledge of Canadian Criminal Code related to relevant offences and rulings/decisions.
- Excellent communication and interpersonal skills including interviewing, negotiating, listening, conflict management, information gathering and coaching; with ability to influence business partners to help prioritize activities and resources to meet the organization needs, build rapport and credibility to be a trusted advisor; bilingualism (English/French) an asset.
- Strong investigative methodologies and experience with analytical and critical thinking skills to provide solutions; ability to leverage prior experience and adapt quickly to the changing work environment to make effective decisions; demonstrated flexibility and the ability to adapt to changing needs of the business and changing priorities.
- Knowledge of the global and national retail landscape and market trends to assist in the development of future strategies. Solid understanding of business tools and reports to make business recommendations.
- Strong problem-solving skills including analysis of information (i.e., requirements; description of problems); provide solutions with cost implications to effectively resolve issues and execute strategic solutions
Posting Details:
- Posting End Date: August 19th, 2025
If you’re ready to bring your energy and passion, we’d love to hear from you. Join us and be part of a place where every day is a chance to make a difference.
Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process. Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Address:
55 West Drive
Location:
CAN TJX Canada Distribution Centre West DriveSalary Range: $60,082.50-$84,115.50 /year *This represents the expected hiring range and may not represent the full pay range for the position. The salary offered may be higher than the posted range depending on several factors such as relevant skills, qualifications, and experience.
About TJX Canada
TJX is the leading off-price retailer of apparel and home fashions worldwide. We offer great opportunities, an incredible culture and a sense of excitement for the future. Our mission is to deliver our customers with great value, which we define as a combination of brand, fashion, price and quality.
Discovery is at the heart of everything we do. Wherever you find us around the world, if you can think of a product, you can probably find it in our stores, we operate hundreds of stores in hundreds of cities around the world. In Canada, our retail chains include Winners, HomeSense, and Marshalls. With variety comes plenty of happy surprises—our environment is ever-changing, and that’s just how we like it. Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself.
DC LP Internal Investigator
Top Benefits
About the role
TJX Canada
At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.
Job Description:
We’re looking for a DC LP Internal Investigator to join our dynamic team at TJX Canada! In this critical role, you’ll be at the forefront of identifying and investigating internal theft and fraud within our distribution services network—helping to protect our people, products, and profits. You’ll play a key part in reducing shrink and driving impactful results aligned with our Loss Prevention goals. If you're passionate about making a difference and thrive in a fast-paced environment, this is your opportunity to shine!
Why Work With Us?
- We value integrity, respect, and teamwork, encouraging a unique and inclusive culture.
- Enjoy Associate discounts at our stores, available to you and eligible family members.
- Immediate access to our Group Benefits package, including a Health Care Spending Account, Retirement Savings Program, Associate & Family Assistance Program, and various well-being resources
- A competitive vacation package, paired with a Vacation Trade Program that allows you to opt in for an extra week.
- Comprehensive training and development resources designed to help you learn, grow, and succeed.
- Exciting career paths with growth opportunities and tuition reimbursement to support your career progression.
What You’ll Do:
- Responsible for the investigation, detection, and apprehension of TJXC associates committing internal theft across distribution services.
- Assists Supply Chain Investigators with Inbound Investigations, involving vendor shortages at the TJXC Distribution Centers.
- Provides coaching and training to DCLP teams with Internal Investigation techniques and Dishonest Associate Case resolutions.
- Actively conducts random and targeted surveillance utilizing covert and overt CCTV.
- Establishes and maintains accurate, concise, and well documented case files pertaining to all active investigations, as well as preparing case files for use when testifying in arbitrations.
- Uses data and analytics generated through the Supply Chain Investigations (SCI) portal, internal theft trending and internal investigations reports to build evidence based and efficient case files.
- Conducts thorough, impartial, ethical investigations with appropriate urgency and diligence.
- Partners with DCLP, Supply Chain and LP Field to establish trends and initiate investigations.
- Supports the DCLP Awareness program and promotes the “Internal Tips Hotline.”
- Actively participates with Shrink Committee members and initiatives within the Distribution Services Network.
- Conducts interviews of Associates in accordance with Wicklander-Zulawski (WZ) and company’s standard methodologies.
About You:
- Minimum 3 years of proven experience with Internal Investigations in a Distribution Centre /Supply Chain or in Retail Stores.
- Must have or be eligible to be granted a Provincial Security License (depending on the situation, TJX Canada may train and provide licensing).
- Training and experience in Interviewing/Interrogation skills preferred.
- Must have valid driver's license and access to vehicle.
- Strong knowledge of Canadian Criminal Code related to relevant offences and rulings/decisions.
- Excellent communication and interpersonal skills including interviewing, negotiating, listening, conflict management, information gathering and coaching; with ability to influence business partners to help prioritize activities and resources to meet the organization needs, build rapport and credibility to be a trusted advisor; bilingualism (English/French) an asset.
- Strong investigative methodologies and experience with analytical and critical thinking skills to provide solutions; ability to leverage prior experience and adapt quickly to the changing work environment to make effective decisions; demonstrated flexibility and the ability to adapt to changing needs of the business and changing priorities.
- Knowledge of the global and national retail landscape and market trends to assist in the development of future strategies. Solid understanding of business tools and reports to make business recommendations.
- Strong problem-solving skills including analysis of information (i.e., requirements; description of problems); provide solutions with cost implications to effectively resolve issues and execute strategic solutions
Posting Details:
- Posting End Date: August 19th, 2025
If you’re ready to bring your energy and passion, we’d love to hear from you. Join us and be part of a place where every day is a chance to make a difference.
Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process. Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Address:
55 West Drive
Location:
CAN TJX Canada Distribution Centre West DriveSalary Range: $60,082.50-$84,115.50 /year *This represents the expected hiring range and may not represent the full pay range for the position. The salary offered may be higher than the posted range depending on several factors such as relevant skills, qualifications, and experience.
About TJX Canada
TJX is the leading off-price retailer of apparel and home fashions worldwide. We offer great opportunities, an incredible culture and a sense of excitement for the future. Our mission is to deliver our customers with great value, which we define as a combination of brand, fashion, price and quality.
Discovery is at the heart of everything we do. Wherever you find us around the world, if you can think of a product, you can probably find it in our stores, we operate hundreds of stores in hundreds of cities around the world. In Canada, our retail chains include Winners, HomeSense, and Marshalls. With variety comes plenty of happy surprises—our environment is ever-changing, and that’s just how we like it. Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself.