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Manager, Account Management

Tipalti10 days ago
Hybrid
Toronto, ON
Senior Level

Top Benefits

Hybrid work: office Mon, Tue, Thu
Competitive salary + stock options
Matching RRSP contributions

About the role

As the Manager, Strategic Account Management, based in Toronto and reporting to the Global Director of Strategic Account Management, you'll lead a team of Account Managers up-selling, cross-selling and finding new areas of growth/revenue within our existing customer base and some net new accounts, across North America and other geographies. We have Customers with significant expansion opportunities that require additional sales cycles.

We're looking for a great coach and Manager who can lead this group of high performing, process oriented, value builders and anticipate the right leader will contribute greatly to, and share in, Tipalti's high growth success. You and your team will interact and collaborate with internal Business units such as Solution Consultants, Customer Success, Implementation, Operations, Product to help ensure overall product and revenue expansion.

Why join Tipalti?

Tipalti is the AI-powered platform for finance automation, elevating how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. Our platform provides a comprehensive suite of finance automation solutions designed for mid-market businesses across accounts payable, global payouts, procurement, employee expenses, corporate cards, supplier management, tax compliance, and treasury. Tipalti partners with leading financial institutions such as Citi, Wells Fargo, J.P. Morgan, and Visa, enabling over 5,000 global companies to efficiently and securely pay millions of suppliers and payees across 200+ countries and territories, in 120 currencies.

At Tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. Tipaltians are passionate about the work they do, and keen to get the job done. Tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. Our culture ensures everyone checks their egos at the door and stands ready to reach for success together. Founded in Israel in 2010, Tipalti is a global business headquartered in the San Francisco Bay Area (Foster City) with offices in Tel Aviv, Plano, Toronto, Vancouver, London, Amsterdam, Tbilisi and Medellin.

In this role, you will be responsible for:

  • Build and maintain a world-class North America sales team that aligns with company goals and strategy across our market segment
  • Oversee and lead a team of Strategic Account Managers on all matters related to territory planning, pipeline inspection/management, forecasting and employee development.
  • Works Cross-functionally to align needed resources and supportive roles to assist in Pipeline Building and team development
  • Owns hiring and all staffing demands of the team needed to build out and develop a world class sales organization
  • Hold accountability for accurately forecasting to the Director and VP of the Strategic Account Management team weekly.
  • Actively participate in key opportunities across the region.
  • Meet monthly and quarterly new business sales objectives.
  • Demonstrate an expert understanding of Tipalti's sales process and product value propositions.
  • Ensure mutually successful sales outcomes for our customers.
  • Have a passion and track record in developing individual sales contributors.
  • Directly manage 5-7 Strategic Account Managers

About you:

  • Consistent track record of success managing a metric driven business in hyper-growth organizations, ideally SaaS

  • 4+ years sales management experience with demonstrable success leading through change.

  • Excellent leader and coach. Ability to hire, train, motivate, and lead tactical accountabilities consistently across the team.

  • Hold their team to a high level of accountability, based upon establishing an environment where team members continually seek to prove themselves, thereby driving higher overall performance and eliminating complacency.

  • High level of energy, drive, enthusiasm, initiative, commitment and professionalism

  • Strong business and finance acumen combined with experience selling to financial leaders (Finance Director, CFO, etc) preferred

  • Experience selling solutions for Accounts Payable, B2B Payments or Procurement is an advantage.

  • Self-starter with excellent organizational and planning skills.

  • Working knowledge of SFDC is required.

  • Highly motivated professional with excellent interpersonal, communication, and creativity skills.

  • Self-starter with solid organizational and planning skills.

  • Ability to travel where the role permits for client meetings, tradeshows, etc.

  • Bachelor's Degree required

Our benefits package includes:

Toronto:

  • Hybrid working model that requires you to be in office Monday, Tuesday, and Thursday
  • Competitive salary and stock options
  • Matching RRSP
  • Extended benefits, Employee Assistance Program, life insurance, AD&D, LTD
  • Maternity, Paternity and Fertility Treatment benefits
  • 15 days of PTO
  • Subsidized lunch on office days
  • Fresh fruit, snacks & drinks in office
  • Conveniently located close to transit
  • Phone/internet allowance
  • Regular company-wide social events
  • Multiple ERG groups celebrating our diversity and creating an inclusive culture

Our Mission

Our mission is to elevate how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. We are the AI-powered platform that automates finance.

Tipalti is fueled by a commitment to our customers and a desire to build lasting connections. Our client portfolio includes high-velocity businesses such as Amazon Twitch, GoDaddy, Roku, WordPress.com, and ZipRecruiter. We work hard for our 99% customer retention rate which is built on trust, reliability and innovation. Tipalti means we handled it" - a mission to which we are constantly committed.

Accommodations
Tipalti champions inclusive teams, in which every voice counts. We are committed to recruiting diverse candidates with varied personal experiences and abilities. We welcome applications from candidates belonging to historically underrepresented or disadvantaged groups, and maintain an equitable Talent Acquisition process that is free from discrimination.

As an equal opportunities employer, Tipalti complies with employment and human rights laws across the various jurisdictions in which we operate. Should you require reasonable adjustments or accommodations during the recruitment process, including access to alternate formats of materials, meeting spaces, or other accommodations that could better enable your full participation, please reach out to hr@tipalti.com for assistance.

Privacy
We are committed to protecting the privacy interests of job applicants and candidates. For more information about our privacy practices during our Talent Acquisition process, please refer to our Job Candidate Privacy Notice below:

Job Candidate Privacy Notice | Tipalti

www.tipalti.com/privacy/job-candidate-privacy-notice/

About Tipalti

Software Development
1001-5000

Tipalti is the only global payables automation solution to streamline all phases of the AP and payment management workflow in one holistic cloud platform. Tipalti makes it painless for accounts payable departments to manage their entire supplier payments operation. The solution addresses everything from supplier onboarding and vetting, to tax and regulatory compliance, invoice processing, payments to suppliers anywhere in the world in a wide range of payment methods and currencies, supplier payment status communications, to closing the loop with payment reconciliation and reporting.

Innovative companies use Tipalti to eliminate up to 80% of their supplier payment workload, helping them scale their business efficiently with global growth, while strengthening financial and compliance controls and while enhancing the partner payment experience. Companies like Duolingo, Roblox, Amazon Twitch, ironSource, and over 1500 others trust Tipalti to elevate their global supplier payments operation.