24/7 Occupational & Emergency Medicine Solutions (24/7 OEMS) is currently accepting applications for a full-time Business Operations Coordinator to join our corporate administration team.

This is a primarily remote/work from home role; however, candidates must be both located in Canada and legally entitled to work in Canada. Occasional travel may be required.

The Business Operations Coordinator will be expected to:

• Assist with the development and maintenance of the 24/7 OEMS Health & Safety Program including being an auditor;
• Assist with attaining ISO certification;
• Provide back-up to HR for onboarding of new employees;
• Assist with attainment and maintenance of Partnership Accreditation in Indigenous Relations through the Canadian Council for Indigenous Business
• Assist the Corporate Medical Director with administrative activities and business operations such as reconciling invoices;
• Assist with accounts receivable/ensuring accuracy in billing of clients;
• Troubleshooting and approval of payroll with the payroll team based on the team schedules;
• Provide first level response to operational issues after-hours on a rotational basis (i.e., be first level contact on-call);
• Assist with development and maintenance of a document control system;
• Assist with development and refinement of reports;
• Assist with client-mandated reports and returns;
• Assist with implementation of new software platforms on an as-needed basis);
• Manage the on-call platform/VOIP telephone system for on-call clinicians;
• Review and approve contractor invoices after reconciliation against work orders or work schedules.
• Interact with client on an “as needed” basis for contracting, scheduling, onboarding, or other issues.

Qualifications, skills, and Experience:

To succeed in this role, candidates must possess a strong blend of operational, administrative, and compliance-related experience, along with the ability to work effectively in a remote / work from home environment.

Education & Certifications

• • Diploma, degree or equivalent experience in Healthcare, Occupational Health & Safety, Human Resources, Business Administration, or a related field.
  • COR auditor training or certification is an asset
  • ISO auditor training or certification is an asset.
  • Payroll or accounting certification is an asset.

Professional Experience

• • A minimum of 5 years of related experience.
  • Proven experience working independently in a remote / work-from-home environment.
  • Experience developing, auditing, and maintaining Health & Safety programs.
  • Familiarity with ISO certification processes and standards (e.g., ISO 45001, ISO 9001) is an asset.
  • Hands-on experience with employee onboarding and HR support functions.
  • Exposure to Indigenous relations and accreditation processes, particularly through the Canadian Council for Indigenous Business is an asset.
  • Experience with invoice reconciliation, accounts receivable.
  • Experience managing document control systems and generating client-mandated reports.
  • Previous involvement in software implementation or platform rollouts.
  • Experience managing VOIP systems and on-call scheduling platforms is an asset.
  • Ability to interact professionally with internal and external stakeholders.

Technical Skills

• • Proficiency in Microsoft Office Suite, especially Excel and Word.
  • Familiarity with HRIS, payroll, billing, and document control systems.
  • Comfort with learning and adapting to new software platforms.

Soft Skills

• • Strong organizational, multitasking, and problem-solving abilities.
  • Excellent communication and interpersonal skills.
  • High level of cultural competency, particularly in working with Indigenous communities.
  • Ability to work independently and collaboratively in a high-accountability environment.
  • Demonstrated interest in continuous learning, professional development, and acquiring new skills.
  • A mindset geared toward efficiency, process improvement, and lean business practices.

Compensation and Benefits:

• Hourly rate of $30.00 - $35.00 per hour based on experience
• Benefits package including health, dental, vision, LTD, and life insurance upon completion of 90 days of employment
• Employee Assistance Program (EAP)
• Continuing professional development funding
• Flights and accommodations for business travel are provided

Schedule:

• Monday - Friday
• 37.5 hours per week
• Day shift - Work hours will be optimized to the Business Operations Coordinator's local time zone, synchronized with the projects being supported, and 24/7 OEMS office hours.

Applications will be reviewed, and interviews scheduled on a rolling basis.

24/7 OEMS is committed to a recruitment process and workplace culture of respect, inclusion, and diversity. We encourage applications from members of groups with historical and/or current barriers to equity.

We thank all applicants for their interest in 24/7 OEMS; however, only those with required qualifications, skills, and experience will be considered and only those selected for an interview will be contacted.