Location - This role is hybrid with a mix of remote and in-person. Work primarily takes place at North Campus, Edmonton.

The Senior Business Analyst (SBA) serves as a strategic partner and lead advisor for enterprise-wide change initiatives. This role is responsible for identifying, documenting, and managing business requirements while providing expert analysis to optimize organizational processes. The SBA acts as a primary liaison between business units and technical teams, ensuring that transformation projects align with the company’s long-term strategic goals and deliver measurable value.

The Office of Strategic Transformation and Delivery (OSTAD) is the engine room for the organization’s most ambitious goals. We don’t just plan for the future; we build the roadmap to get there. Our mission is to bridge the gap between high-level vision and tangible results by driving large-scale, cross-functional initiatives that redefine how we operate. We are a team of problem-solvers, dot-connectors, and catalysts. If you thrive in high-impact environments where "the status quo" is a challenge to be met, the OSTAD is where you’ll do your best work.

• Strategic Analysis: Lead the assessment of current business processes and systems to identify inefficiencies and opportunities for transformation.

• Requirements Management: Elicit, analyze, and document complex business and functional requirements using interviews, workshops, and workflow analysis.

• Solution Design: Collaborate with stakeholders to design future-state processes and evaluate potential solutions (technical and operational) for feasibility and ROI.

• Project Leadership: Act as the lead analyst on high-priority transformation projects, ensuring milestones are met and business value is realized.

• Stakeholder Management: Facilitate communication between executive leadership, department heads, and IT to ensure transparency and consensus on project scope.

• Quality Assurance: Define acceptance criteria and oversee User Acceptance Testing (UAT) to ensure delivered solutions meet the original business intent.

• Bachelor’s degree in Business Administration, Information Systems, or a related field. An MBA or CBAP (Certified Business Analysis Professional) designation is highly preferred.

• 7+ years of experience in business analysis, with a proven track record in large-scale business transformation or change management projects.

• Mastery of business modeling tools (e.g., Visio, Lucidchart, Miro), Agile/Waterfall methodologies, and data visualization tools (e.g., Tableau, Power BI).

• Exceptional negotiation and facilitation skills, with the ability to translate technical jargon into plain English for non-technical stakeholders.

Application Instructions

Click "Apply Now" to submit your resume and cover letter.

This competition will be used to fill 2 positions.

This position is subject to all applicable terms and conditions of the collective agreement between the Governors of the University of Alberta and the Non-Academic Staff Association (NASA).

This position offers a comprehensive benefits package*.*

The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all FirstPeoples of Canada, whose presence continues to enrich our vibrant community.

The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.

Your work will have a meaningful influence on a fascinating cross-section of people - from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more.

At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.

We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.

All University employees have a responsibility to foster a workplace that prioritizes safety in all its forms—physical, cultural, and psychological. This is achieved by promoting a safe environment, adhering to all safety laws, policies and procedures, completing all required safety training, identifying hazards and implementing controls, reporting incidents, and contributing to a culture of belonging and respect, while endeavoring to ensure that all colleagues feel valued and safe to express their thoughts, perspectives and concerns.

The University of Alberta is committed to creating a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered. We welcome applications from all qualified persons. We encourage women, First Nations, Métis and Inuit persons, members of visible minority groups, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply.

L’Université de l’Alberta s’engage à créer une communauté universitaire où chaque personne se sent valorisée, où les obstacles à la réussite sont éliminés et où des connexions enrichissantes peuvent se développer. Nous accueillons les demandes de toutes les personnes qualifiées. Nous encourageons les femmes; Premières nations, Métis et Inuits; membres des groupes minoritaires visibles; personnes handicapées; personnes de toute orientation sexuelle ou identité et expression de genre; et toutes les personnes qui peuvent contribuer à la diversification des idées et à l'université à postuler.