Clinical Assistant
About the role
Job Description
Entity: WELL Health Clinic Network Inc.
Job Title: Clinic Assistant
Location: Ottawa, ON (Bank & Heron)
Job Class: Full-Time
Salary Range: $25.00 CAD per hour
About the Company
WELL Health is a publicly traded (TSX:WELL) high growth health technology company headquartered in Vancouver, Canada but with a total of 7 offices located throughout North America including Quebec, Ontario, and several US locations.
The company is also supported by a rapidly growing, diverse and dedicated team that consists of over 4500 team members working remotely and in over 220 outpatient medical clinics, and as mentioned, 7 office locations throughout North America.
WELL, strives to ensure that its workplaces are nurturing and safe, a place where diversity is empowered and were we all feel part of a larger WELL Health family.
Position Summary
We are seeking a Clinical Assistant to provide comprehensive clinical and administrative support to physicians and the healthcare team at our Bank & Heron location. This role is vital in ensuring efficient clinic operations, maintaining a clean and organized environment, and delivering excellent patient care. The ideal candidate will be detail-oriented, compassionate, and thrive in a fast-paced clinical setting.
What you will be doing
- Coordinate patient care through the clinic, exam rooms, and laboratory areas.
- Escort patients to exam rooms and prepare them for physician assessment.
- Take and record vital signs including blood pressure, heart rate, height, and weight.
- Perform venipuncture (if certified) and assist with other delegated clinical procedures.
- Prepare examination rooms, maintain medical supplies, and ensure cleanliness and readiness.
- Clean and sterilize instruments and dispose of contaminated materials safely.
- Assist with EMR documentation, billing entries, and general administrative duties.
- Support with scheduling appointments, referrals, and follow-ups as needed.
- Provide compassionate, professional patient interaction while maintaining confidentiality.
- Ensure compliance with clinic policies, privacy regulations, and health & safety standards.
- Collaborate with clinic staff and contribute to a positive, team-oriented environment.
You have
- Completion of a Medical Office Assistant, Clinical Assistant, or related healthcare diploma program.
- Phlebotomy certification or equivalent is required.
- 2–3 years of experience in a primary care or medical clinic environment.
- Strong interpersonal and communication skills, with a patient-centered approach.
- Proficiency with EMR systems and basic computer applications (Microsoft Office).
- Exceptional attention to detail, multitasking, and problem-solving abilities.
- Commitment to maintaining confidentiality and professionalism in all aspects of care.
The wage offered for this position falls within a specified range and will be determined based on experience, qualifications, skills, and the specific needs of the organization.
WELL is committed to supporting a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and perspective. We strive to create an inclusive workplace where differences are celebrated and fuel our success – this is the WELL Way!
WELL has been independently certified as a Great Place to Work® by Great Place to Work Institute® Canada, reflecting our strong commitment to creating a workplace culture centered on trust, inclusivity, and employee well-being.
WELL Health Stories: https://stories.well.company/
About WELL Health Technologies Corp
WELL Health is a healthcare technology company empowering providers across North America with innovative digital tools and services.
WELL Health's Practitioner Enablement Platform offers virtual care and digital patient engagement capabilities, along with Electronic Medical Records (EMR), Revenue Cycle Management, and cybersecurity & data protection services. By reducing manual administration tasks, WELL Health helps physicians and healthcare providers increase time spent with patients and avoid burnout.
WELL's comprehensive end-to-end healthcare system includes diagnostic, specialist, private, executive, allied, and primary care clinic services, all integrated with their Practitioner Enablement Platform.
In Canada, WELL Health operates largest medical clinic network in the country and supports thousands of clinicians. WELL is also a leading provider of multi-national, multi-disciplinary telehealth offerings.
In the US, WELL''s subsidiaries, CRH Medical and Wisp, are leading providers of anesthesia services to gastroenterologists and sexual healthcare prescription services, respectively. Circle Medical, WELL Health's bricks-and-clicks clinic service, operates in multiple states. In total, our US healthcare businesses support thousands of healthcare practitioners.
WELL Health has also recently added Doctorly, a German EMR company, to a growing multi-national portfolio.
WELL is publicly traded on the Toronto Stock Exchange under the symbol "TSX: WELL" and on the OTCQX under the symbol "WHTCF".
For corporate information, visit: www.well.company.
Clinical Assistant
About the role
Job Description
Entity: WELL Health Clinic Network Inc.
Job Title: Clinic Assistant
Location: Ottawa, ON (Bank & Heron)
Job Class: Full-Time
Salary Range: $25.00 CAD per hour
About the Company
WELL Health is a publicly traded (TSX:WELL) high growth health technology company headquartered in Vancouver, Canada but with a total of 7 offices located throughout North America including Quebec, Ontario, and several US locations.
The company is also supported by a rapidly growing, diverse and dedicated team that consists of over 4500 team members working remotely and in over 220 outpatient medical clinics, and as mentioned, 7 office locations throughout North America.
WELL, strives to ensure that its workplaces are nurturing and safe, a place where diversity is empowered and were we all feel part of a larger WELL Health family.
Position Summary
We are seeking a Clinical Assistant to provide comprehensive clinical and administrative support to physicians and the healthcare team at our Bank & Heron location. This role is vital in ensuring efficient clinic operations, maintaining a clean and organized environment, and delivering excellent patient care. The ideal candidate will be detail-oriented, compassionate, and thrive in a fast-paced clinical setting.
What you will be doing
- Coordinate patient care through the clinic, exam rooms, and laboratory areas.
- Escort patients to exam rooms and prepare them for physician assessment.
- Take and record vital signs including blood pressure, heart rate, height, and weight.
- Perform venipuncture (if certified) and assist with other delegated clinical procedures.
- Prepare examination rooms, maintain medical supplies, and ensure cleanliness and readiness.
- Clean and sterilize instruments and dispose of contaminated materials safely.
- Assist with EMR documentation, billing entries, and general administrative duties.
- Support with scheduling appointments, referrals, and follow-ups as needed.
- Provide compassionate, professional patient interaction while maintaining confidentiality.
- Ensure compliance with clinic policies, privacy regulations, and health & safety standards.
- Collaborate with clinic staff and contribute to a positive, team-oriented environment.
You have
- Completion of a Medical Office Assistant, Clinical Assistant, or related healthcare diploma program.
- Phlebotomy certification or equivalent is required.
- 2–3 years of experience in a primary care or medical clinic environment.
- Strong interpersonal and communication skills, with a patient-centered approach.
- Proficiency with EMR systems and basic computer applications (Microsoft Office).
- Exceptional attention to detail, multitasking, and problem-solving abilities.
- Commitment to maintaining confidentiality and professionalism in all aspects of care.
The wage offered for this position falls within a specified range and will be determined based on experience, qualifications, skills, and the specific needs of the organization.
WELL is committed to supporting a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and perspective. We strive to create an inclusive workplace where differences are celebrated and fuel our success – this is the WELL Way!
WELL has been independently certified as a Great Place to Work® by Great Place to Work Institute® Canada, reflecting our strong commitment to creating a workplace culture centered on trust, inclusivity, and employee well-being.
WELL Health Stories: https://stories.well.company/
About WELL Health Technologies Corp
WELL Health is a healthcare technology company empowering providers across North America with innovative digital tools and services.
WELL Health's Practitioner Enablement Platform offers virtual care and digital patient engagement capabilities, along with Electronic Medical Records (EMR), Revenue Cycle Management, and cybersecurity & data protection services. By reducing manual administration tasks, WELL Health helps physicians and healthcare providers increase time spent with patients and avoid burnout.
WELL's comprehensive end-to-end healthcare system includes diagnostic, specialist, private, executive, allied, and primary care clinic services, all integrated with their Practitioner Enablement Platform.
In Canada, WELL Health operates largest medical clinic network in the country and supports thousands of clinicians. WELL is also a leading provider of multi-national, multi-disciplinary telehealth offerings.
In the US, WELL''s subsidiaries, CRH Medical and Wisp, are leading providers of anesthesia services to gastroenterologists and sexual healthcare prescription services, respectively. Circle Medical, WELL Health's bricks-and-clicks clinic service, operates in multiple states. In total, our US healthcare businesses support thousands of healthcare practitioners.
WELL Health has also recently added Doctorly, a German EMR company, to a growing multi-national portfolio.
WELL is publicly traded on the Toronto Stock Exchange under the symbol "TSX: WELL" and on the OTCQX under the symbol "WHTCF".
For corporate information, visit: www.well.company.