Police Communications Operator, PTR
Top Benefits
About the role
Marketing Statement Metro Vancouver Transit Police ("Transit Police") is the leader in regional public transit policing, operating across 22 communities. It provides policing services to all modes of transit: Bus, SeaBus, SkyTrain, and West Coast Express. In partnership with cross-regional partners, Transit Police prevents crime and provides coordinated police services to transit users throughout the region. It also seeks to have a workforce that is responsive to and reflective of the many diverse communities is serves.
Responsibilities We are looking for experienced Communications Operators to join our team as a Regular Part Time Dispatchers as we provide exceptional call taking and dispatch services to the Metro Vancouver Transit Police, our TransLink partners and the ridership.
Our unique Communications Centre works closely with Jurisdictional Police within Metro Vancouver and offers a variety of shift options for our casual staff at our Headquarters in New Westminster.
Our OCC staff answer emergency and non-emergency phone calls and text messages creating and dispatching files using the Motorola Operating Console (MOC) and Versaterm CAD. A variety of CPIC related tasks are completed within the OCC using RMS 8.1 including; confirming warrants and conditions, adding IRP details, sending CPIC narratives and monitoring/responding to requests received by CPIC.
Our teams monitor Translink radio channels and files created by other Police agencies in order to assist with incidents in/around Skytrain stations and bus loops. Working closely with the Operations Centres, we are able to request real time CCTV monitoring as well as Skytrain and Bus holds.
In addition to Patrol, our specialty units include; K9 Teams (Explosive Detection), Targeted Traffic Services, Community Engagement Teams, Indigenous Liaison Officers, Crime Suppression Teams, General Investigation, and Mental Health Officers. We also have a close working relationship with our Waterfront Volunteer members.
Qualifications To qualify you must be a Canadian Citizen or a Canadian Permanent Resident.
Typing speed minimum 60 wpm with high degree of accuracy.
Ability to work a variety of shifts (see below for requirements).
Excellent critical thinking skills with a proven ability to make sound decisions.
Must be an exceptional multi-tasker with the ability to manage demanding high stress situations while working well as part of a team.
Customer service oriented with the ability to communicate effectively (orally and written).
Possess sound geographical knowledge of the Lower Mainland and Skytrain system.
EDUCATION
Grade 12 graduation or equivalent
Experience Minimum of 2 years Police Call taking and Dispatch experience using Versaterm CAD and RMS
Other Information Shortlisted candidates will be contacted for:
- Technical skills testing (typing, decision making, data entry and other relevant skills)
- Pre-screening phone interview
- Behavioural based panel interview
- Reference Checks
- Security Clearance screening and intake interview
Work Schedule This position works minimum of 30 hours and up to 40 hours per week.
Work Designation Resident.
Rate of Pay Group 8: $38.94 to $46.71 hourly.
Your Benefits Will Include
- Extended Health and Dental Coverage
- Group Life Insurance
- Participation in the pension plan applicable to employees of TSML
- Employee & Family Assistance program
- Access to Fitness Facility/Gym
- 6.52% in lieu of Accumulated Time Off.
Conditions of Employment Applicant will be required to possess or have the ability to obtain and maintain enhanced security clearance.
How To Apply Please click the 'Apply' button at the top right corner of the page or go to http://www.transitpolice.bc.ca/careers to apply for this position and view instructions on the process.
INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line.
Closing Date: August 13, 2025.
Please note that only those short listed will be contacted.
Having trouble applying? Please view the System Requirements & FAQ's by going to http://www.translink.ca/careers.
Equal Employment Opportunity Transit Police are committed to employment equity
About TransLink
TransLink is Metro Vancouver’s regional transportation authority and as an enterprise, we’re proud to be one of BC’s Top Employers.
Stand on a street corner in Metro Vancouver and very likely, within a couple minutes, you’ll see us! We are the people and goods movers for our region. But, what does that mean?
We manage and operate an integrated regional transportation system — connecting communities by bus, rail, SeaBus, custom transit services, pedestrian and cycling paths, the Major Road Network and five bridges. Helping people and goods get from A to B — that’s our bread and butter. At the same time, we help deliver the region’s goal of creating a greener, more sustainable, more livable Metro Vancouver.
We serve 500,000 people a day — young and old from all parts of our region and all walks of life. We deliver them to the people and places that matter to them, and back again. Our employees are united by the common goal of delivering the best to our customers no matter where they work — the shop floor, in the drivers’ seat, planning for the future, managing our Compass Card system, keeping customers safe, or staffing our stations, just to name a few.
Our enterprise includes TransLink and three operating companies: B.C. Rapid Transit Company, Coast Mountain Bus Company, and Transit Police.
We’re delivering for today and planning for the future, and we’re always looking for top talent. Want to see where you fit in? Check out translink.ca/careers.
Police Communications Operator, PTR
Top Benefits
About the role
Marketing Statement Metro Vancouver Transit Police ("Transit Police") is the leader in regional public transit policing, operating across 22 communities. It provides policing services to all modes of transit: Bus, SeaBus, SkyTrain, and West Coast Express. In partnership with cross-regional partners, Transit Police prevents crime and provides coordinated police services to transit users throughout the region. It also seeks to have a workforce that is responsive to and reflective of the many diverse communities is serves.
Responsibilities We are looking for experienced Communications Operators to join our team as a Regular Part Time Dispatchers as we provide exceptional call taking and dispatch services to the Metro Vancouver Transit Police, our TransLink partners and the ridership.
Our unique Communications Centre works closely with Jurisdictional Police within Metro Vancouver and offers a variety of shift options for our casual staff at our Headquarters in New Westminster.
Our OCC staff answer emergency and non-emergency phone calls and text messages creating and dispatching files using the Motorola Operating Console (MOC) and Versaterm CAD. A variety of CPIC related tasks are completed within the OCC using RMS 8.1 including; confirming warrants and conditions, adding IRP details, sending CPIC narratives and monitoring/responding to requests received by CPIC.
Our teams monitor Translink radio channels and files created by other Police agencies in order to assist with incidents in/around Skytrain stations and bus loops. Working closely with the Operations Centres, we are able to request real time CCTV monitoring as well as Skytrain and Bus holds.
In addition to Patrol, our specialty units include; K9 Teams (Explosive Detection), Targeted Traffic Services, Community Engagement Teams, Indigenous Liaison Officers, Crime Suppression Teams, General Investigation, and Mental Health Officers. We also have a close working relationship with our Waterfront Volunteer members.
Qualifications To qualify you must be a Canadian Citizen or a Canadian Permanent Resident.
Typing speed minimum 60 wpm with high degree of accuracy.
Ability to work a variety of shifts (see below for requirements).
Excellent critical thinking skills with a proven ability to make sound decisions.
Must be an exceptional multi-tasker with the ability to manage demanding high stress situations while working well as part of a team.
Customer service oriented with the ability to communicate effectively (orally and written).
Possess sound geographical knowledge of the Lower Mainland and Skytrain system.
EDUCATION
Grade 12 graduation or equivalent
Experience Minimum of 2 years Police Call taking and Dispatch experience using Versaterm CAD and RMS
Other Information Shortlisted candidates will be contacted for:
- Technical skills testing (typing, decision making, data entry and other relevant skills)
- Pre-screening phone interview
- Behavioural based panel interview
- Reference Checks
- Security Clearance screening and intake interview
Work Schedule This position works minimum of 30 hours and up to 40 hours per week.
Work Designation Resident.
Rate of Pay Group 8: $38.94 to $46.71 hourly.
Your Benefits Will Include
- Extended Health and Dental Coverage
- Group Life Insurance
- Participation in the pension plan applicable to employees of TSML
- Employee & Family Assistance program
- Access to Fitness Facility/Gym
- 6.52% in lieu of Accumulated Time Off.
Conditions of Employment Applicant will be required to possess or have the ability to obtain and maintain enhanced security clearance.
How To Apply Please click the 'Apply' button at the top right corner of the page or go to http://www.transitpolice.bc.ca/careers to apply for this position and view instructions on the process.
INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line.
Closing Date: August 13, 2025.
Please note that only those short listed will be contacted.
Having trouble applying? Please view the System Requirements & FAQ's by going to http://www.translink.ca/careers.
Equal Employment Opportunity Transit Police are committed to employment equity
About TransLink
TransLink is Metro Vancouver’s regional transportation authority and as an enterprise, we’re proud to be one of BC’s Top Employers.
Stand on a street corner in Metro Vancouver and very likely, within a couple minutes, you’ll see us! We are the people and goods movers for our region. But, what does that mean?
We manage and operate an integrated regional transportation system — connecting communities by bus, rail, SeaBus, custom transit services, pedestrian and cycling paths, the Major Road Network and five bridges. Helping people and goods get from A to B — that’s our bread and butter. At the same time, we help deliver the region’s goal of creating a greener, more sustainable, more livable Metro Vancouver.
We serve 500,000 people a day — young and old from all parts of our region and all walks of life. We deliver them to the people and places that matter to them, and back again. Our employees are united by the common goal of delivering the best to our customers no matter where they work — the shop floor, in the drivers’ seat, planning for the future, managing our Compass Card system, keeping customers safe, or staffing our stations, just to name a few.
Our enterprise includes TransLink and three operating companies: B.C. Rapid Transit Company, Coast Mountain Bus Company, and Transit Police.
We’re delivering for today and planning for the future, and we’re always looking for top talent. Want to see where you fit in? Check out translink.ca/careers.