Supply Chain Manager - Warehousing and Fulfilment
Top Benefits
About the role
Who We Are
Based in Toronto, Canada Pooch is a fast-growing pet gear company leading the way in functional, problem-solving products for dogs. From everyday essentials to category-defining innovations, we design products that meet real needs and raise the bar for comfort, performance, and style in the pet industry. We have recently launched an innovative toy brand (WAGLAB).
Our Values
We stick together | We do the right thing | We are all entrepreneurs | We are product obsessed | We tell it like it is | We’ve got our customer’s back.
The Role
We’re looking for a driven and detail-oriented Supply Chain Manager, to be accountable for Warehousing & Fulfilment for the organization. Reporting to the Vice President of Operations, this role will act as a key partner across Supply Chain, Finance, Sales, and Marketing teams. You will be responsible for driving operational efficiency, inventory accuracy, customer satisfaction, and cost optimization across multiple distribution channels.
Core Responsibilities
Warehouse Management
-
Oversee warehouse operations, including inventory synchronization, storage optimization, capacity planning, reporting, and IT/EDI integration.
-
Manage monthly warehouse invoice review and approval.
Retail Fulfilment
- Manage end-to-end retail order fulfilment, including order processing, SKU maintenance, stock transfers, pricing approvals, and supplier/customer onboarding.
- Coordinate wholesale order tracking, vendor compliance, chargeback management, and EDI integration.
- Support large customer program implementations and dropship operations
Ecommerce Fulfilment
-
Oversee Shopify and e-commerce order processing to ensure SLA compliance, inventory accuracy, and operational performance.
-
Monitor open orders, resolve fulfilment issues, and maintain KPI reporting for accuracy, speed, and back-order management
Amazon Fulfilment
-
Manage Amazon inventory replenishment, transfer recording, returns, refurbishment programs, and related reporting.
-
Support Shopify integration and operational alignment.
Budgeting & Cost Control
- Prepare, track and manage Supply Chain operational budget, monitor write-offs, and identify process improvements to reduce costs.
Product Pricing & SKU Management
-
Maintain master SKU file, price lists and ensure customer pricing alignment.
Customer Invoicing
-
Oversee EDI and ERP-based customer invoicing processes to ensure billing accuracy and efficiency.
Your Profile
-
5+ years of proven experience in supply chain, warehousing, fulfilment and operations management.
-
Strong understanding of inventory control, EDI systems, ERP/WMS platforms, and e-commerce operations.
-
Experience with Shopify, Amazon Seller/Vendor Central, and wholesale fulfilment processes preferred.
-
Strong Microsoft Excel skills, with attention to detail and a focus on data accuracy and process integrity.
-
Experience working cross-functionally with Finance, Sales, Marketing, and Operations teams.
-
A proactive, solutions-oriented mindset with the ability to identify gaps and drive improvements.
-
A passion for dogs!
What We Offer
-
Salary based on experience and full benefits.
-
3 weeks’ vacation to start.
-
Annual wellness stipend to support your mental and physical well-being.
-
Company-wide PTO and personal days.
-
Employee Discounts.
-
Smart, dedicated team in a small office environment.
-
Dynamic office culture with many dogs in the heart of Toronto!
-
Hybrid work environment, with one day in office weekly (note this may evolve over time).
-
A fast-paced, mission-driven environment where you’ll learn, grow, and make your mark.
Canada Pooch values diversity in its workforce and encourages applications from all qualified individuals. Applicants requiring a disability-related accommodation at any stage of Canada Pooch's recruitment process should contact careers@canadapooch.com. As required by legislation, Canada Pooch will consult with applications requesting such an accommodation to ensure that Canada Pooch's recruitment process considers their accessibility needs.
Not the right fit? Search for Supply Chain Manager jobs in Toronto, ON
About Canada Pooch
We are designers of high quality, fashionable and functional pet outerwear and accessories located in Toronto, Canada. Helping your pooch brave the rain and cold in style is what we do best. Everything we do at Canada Pooch is guided by 3 main principles:
-
Your pup should be at least as stylish as you are, maybe more!
-
Function first – your pup needs to feel warm, comfortable and dry
-
Your pet deserves top quality fabrics and craftsmanship
Whether your pooch's schedule includes rigorous rural hikes, play sessions in the park, or casual city walks, our range of styles ensures versatility and the utmost protection. We obsess over every detail – just ask our resident product testing pooch, Bella the puggle. She inspires us every day to get down on all fours and sniff out life as a dog (that's how we developed the comfiest cosiest dog coats around)!
There's no denying the adorable charm of our product line, but it is the craftsmanship and functionality of Canada Pooch products that set us apart from the rest. We truly love animals, and strive to develop innovative, forward-thinking products that guarantee a positive experience for dogs and owners alike. Canada Pooch apparel and accessories do not contain any animal products. No down. No fur. No leather.
See you at the park!
Similar Jobs
Supply Chain Manager - Warehousing and Fulfilment
Top Benefits
About the role
Who We Are
Based in Toronto, Canada Pooch is a fast-growing pet gear company leading the way in functional, problem-solving products for dogs. From everyday essentials to category-defining innovations, we design products that meet real needs and raise the bar for comfort, performance, and style in the pet industry. We have recently launched an innovative toy brand (WAGLAB).
Our Values
We stick together | We do the right thing | We are all entrepreneurs | We are product obsessed | We tell it like it is | We’ve got our customer’s back.
The Role
We’re looking for a driven and detail-oriented Supply Chain Manager, to be accountable for Warehousing & Fulfilment for the organization. Reporting to the Vice President of Operations, this role will act as a key partner across Supply Chain, Finance, Sales, and Marketing teams. You will be responsible for driving operational efficiency, inventory accuracy, customer satisfaction, and cost optimization across multiple distribution channels.
Core Responsibilities
Warehouse Management
-
Oversee warehouse operations, including inventory synchronization, storage optimization, capacity planning, reporting, and IT/EDI integration.
-
Manage monthly warehouse invoice review and approval.
Retail Fulfilment
- Manage end-to-end retail order fulfilment, including order processing, SKU maintenance, stock transfers, pricing approvals, and supplier/customer onboarding.
- Coordinate wholesale order tracking, vendor compliance, chargeback management, and EDI integration.
- Support large customer program implementations and dropship operations
Ecommerce Fulfilment
-
Oversee Shopify and e-commerce order processing to ensure SLA compliance, inventory accuracy, and operational performance.
-
Monitor open orders, resolve fulfilment issues, and maintain KPI reporting for accuracy, speed, and back-order management
Amazon Fulfilment
-
Manage Amazon inventory replenishment, transfer recording, returns, refurbishment programs, and related reporting.
-
Support Shopify integration and operational alignment.
Budgeting & Cost Control
- Prepare, track and manage Supply Chain operational budget, monitor write-offs, and identify process improvements to reduce costs.
Product Pricing & SKU Management
-
Maintain master SKU file, price lists and ensure customer pricing alignment.
Customer Invoicing
-
Oversee EDI and ERP-based customer invoicing processes to ensure billing accuracy and efficiency.
Your Profile
-
5+ years of proven experience in supply chain, warehousing, fulfilment and operations management.
-
Strong understanding of inventory control, EDI systems, ERP/WMS platforms, and e-commerce operations.
-
Experience with Shopify, Amazon Seller/Vendor Central, and wholesale fulfilment processes preferred.
-
Strong Microsoft Excel skills, with attention to detail and a focus on data accuracy and process integrity.
-
Experience working cross-functionally with Finance, Sales, Marketing, and Operations teams.
-
A proactive, solutions-oriented mindset with the ability to identify gaps and drive improvements.
-
A passion for dogs!
What We Offer
-
Salary based on experience and full benefits.
-
3 weeks’ vacation to start.
-
Annual wellness stipend to support your mental and physical well-being.
-
Company-wide PTO and personal days.
-
Employee Discounts.
-
Smart, dedicated team in a small office environment.
-
Dynamic office culture with many dogs in the heart of Toronto!
-
Hybrid work environment, with one day in office weekly (note this may evolve over time).
-
A fast-paced, mission-driven environment where you’ll learn, grow, and make your mark.
Canada Pooch values diversity in its workforce and encourages applications from all qualified individuals. Applicants requiring a disability-related accommodation at any stage of Canada Pooch's recruitment process should contact careers@canadapooch.com. As required by legislation, Canada Pooch will consult with applications requesting such an accommodation to ensure that Canada Pooch's recruitment process considers their accessibility needs.
Not the right fit? Search for Supply Chain Manager jobs in Toronto, ON
About Canada Pooch
We are designers of high quality, fashionable and functional pet outerwear and accessories located in Toronto, Canada. Helping your pooch brave the rain and cold in style is what we do best. Everything we do at Canada Pooch is guided by 3 main principles:
-
Your pup should be at least as stylish as you are, maybe more!
-
Function first – your pup needs to feel warm, comfortable and dry
-
Your pet deserves top quality fabrics and craftsmanship
Whether your pooch's schedule includes rigorous rural hikes, play sessions in the park, or casual city walks, our range of styles ensures versatility and the utmost protection. We obsess over every detail – just ask our resident product testing pooch, Bella the puggle. She inspires us every day to get down on all fours and sniff out life as a dog (that's how we developed the comfiest cosiest dog coats around)!
There's no denying the adorable charm of our product line, but it is the craftsmanship and functionality of Canada Pooch products that set us apart from the rest. We truly love animals, and strive to develop innovative, forward-thinking products that guarantee a positive experience for dogs and owners alike. Canada Pooch apparel and accessories do not contain any animal products. No down. No fur. No leather.
See you at the park!