Top Benefits
About the role
Don't skip a beat, apply to JAM Industries!
JAM, making the world sound better, one brand at a time! Do these words sound like music to your ears?
Since 1972, JAM has grown to be one of the largest distributors of consumer electronic goods, pro-audio equipment, and musical instruments. Come join us to stay true to our mission of delivering ONLY the best customer service!
What you will do
Answer incoming calls and e-mails; Taking orders and enter them into the ERP system; Follow-up on the status of client orders; Process credit notes; Monitor EDI and other automated forms of order entry; Place proactive outbound client calls to a qualified dealer base; Processing drop-shipments and on-line orders as required; Completing clerical duties, on an on-going basis including RMA processing, ETA updates; Provide clients and remote Sales Representatives with answers to sales inquiries.
What we are looking for
Must be available to work from 10:00am – 7:00pm 1 – 2 years of relevant customer service experience and/or retail consumer electronics experience; Proficiency with Microsoft Office applications; Bilingual - excellent communications skills and interpersonal skills, Spanish is an asset; Demonstrated organizational ability and follow-through; Demonstrated ability to work in a fast paced, dynamic environment; Demonstrated ability to work harmoniously in a team as well as autonomously; Strong attention to detail; Ability to work Canadian Holidays; Experience with Live and Recorded sound is an asset.
Why Join Us
Ready to join our team? Here’s why … Comprehensive group benefits: Health, Dental, Vision, Life, Critical Illness, Short- and Long-Term Disability Wellness Incentive Program and Employee Assistance Program RRSP / 401(k) matching program Work-life balance matters: Flextime, summer hours, paid vacation, and personal time off A casual, fun, and collaborative work environment Lively social calendar—there’s always something for everyone Generous employee discounts on our products Ongoing learning and development opportunities The chance to work alongside a highly talented, high-performing team Workplace Commitments We are committed to providing a safe and healthy work environment. All employees are expected to follow workplace safety protocols, including compliance with local regulations and internal standards, to ensure the well-being of everyone. We are dedicated to fostering a workplace where individuals feel respected, supported, and able to contribute fully. We recognize that different perspectives and experiences strengthen our teams and drive better outcomes for our employees and customers. Nexora and its family of brands, including JAM and Almo, are equal opportunity employers. All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable law.
Not the right fit? Search for AMS jobs in Baie-D'Urfé, Quebec, Canada
About Jam
The Music People, a JAM Business, has been a music-industry company since 1979. Founded on a promise of quality, innovation and customer service, TMP is committed to the needs of music dealers, sound contractors, and other professional audio businesses with the finest leading brands and products in the industry. The company began with its flagship brand On-Stage, a premier manufacturer and distributor of accessories for the music industry. In 2006, TMP-Pro was launched as the sister brand dedicated to serving audio contractors and retailers with a unique ability to bundle pro audio orders with accessories from its own top-selling in-house brands. Visit On-Stage.com to see over 700 products and TMPPro.com to choose among 200+ pro audio brands.
The Music People currently has 80+ employees and is growing. We are also the proud recipient of the 2011, 2013, 2018, 2020, and 2021 Hartford Courant Top Work Places award!
Similar Jobs
Top Benefits
About the role
Don't skip a beat, apply to JAM Industries!
JAM, making the world sound better, one brand at a time! Do these words sound like music to your ears?
Since 1972, JAM has grown to be one of the largest distributors of consumer electronic goods, pro-audio equipment, and musical instruments. Come join us to stay true to our mission of delivering ONLY the best customer service!
What you will do
Answer incoming calls and e-mails; Taking orders and enter them into the ERP system; Follow-up on the status of client orders; Process credit notes; Monitor EDI and other automated forms of order entry; Place proactive outbound client calls to a qualified dealer base; Processing drop-shipments and on-line orders as required; Completing clerical duties, on an on-going basis including RMA processing, ETA updates; Provide clients and remote Sales Representatives with answers to sales inquiries.
What we are looking for
Must be available to work from 10:00am – 7:00pm 1 – 2 years of relevant customer service experience and/or retail consumer electronics experience; Proficiency with Microsoft Office applications; Bilingual - excellent communications skills and interpersonal skills, Spanish is an asset; Demonstrated organizational ability and follow-through; Demonstrated ability to work in a fast paced, dynamic environment; Demonstrated ability to work harmoniously in a team as well as autonomously; Strong attention to detail; Ability to work Canadian Holidays; Experience with Live and Recorded sound is an asset.
Why Join Us
Ready to join our team? Here’s why … Comprehensive group benefits: Health, Dental, Vision, Life, Critical Illness, Short- and Long-Term Disability Wellness Incentive Program and Employee Assistance Program RRSP / 401(k) matching program Work-life balance matters: Flextime, summer hours, paid vacation, and personal time off A casual, fun, and collaborative work environment Lively social calendar—there’s always something for everyone Generous employee discounts on our products Ongoing learning and development opportunities The chance to work alongside a highly talented, high-performing team Workplace Commitments We are committed to providing a safe and healthy work environment. All employees are expected to follow workplace safety protocols, including compliance with local regulations and internal standards, to ensure the well-being of everyone. We are dedicated to fostering a workplace where individuals feel respected, supported, and able to contribute fully. We recognize that different perspectives and experiences strengthen our teams and drive better outcomes for our employees and customers. Nexora and its family of brands, including JAM and Almo, are equal opportunity employers. All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable law.
Not the right fit? Search for AMS jobs in Baie-D'Urfé, Quebec, Canada
About Jam
The Music People, a JAM Business, has been a music-industry company since 1979. Founded on a promise of quality, innovation and customer service, TMP is committed to the needs of music dealers, sound contractors, and other professional audio businesses with the finest leading brands and products in the industry. The company began with its flagship brand On-Stage, a premier manufacturer and distributor of accessories for the music industry. In 2006, TMP-Pro was launched as the sister brand dedicated to serving audio contractors and retailers with a unique ability to bundle pro audio orders with accessories from its own top-selling in-house brands. Visit On-Stage.com to see over 700 products and TMPPro.com to choose among 200+ pro audio brands.
The Music People currently has 80+ employees and is growing. We are also the proud recipient of the 2011, 2013, 2018, 2020, and 2021 Hartford Courant Top Work Places award!