About Us St.Amant supports over 5,000 people in Manitoba with developmental disabilities, autism and acquired brain injury. We are a not-for-profit organization that offers a wide range of supports for adults, children and their families. Our over 2,000 staff follow a person-centered approach and adapt to the needs of each person and each family.

This posting will be used to fill multiple vacancies: One (1) Term position subject to end with two (2) weeks' notice and One (1) Permanent position. Position Summary And Scope Of Service St. Amant’s core values reflect a strong commitment to diversity, equity, and inclusion. St.Amant maintains ongoing commitment to recruiting a diverse and talented workforce which is paramount to supporting the community we serve. Reporting to the Senior Manager, Community Residential Program and consistent with the Mission, Values and policies of St.Amant, the Coordinator, Community Residential Program is a critical role in ensuring the success of St.Amant business and operations.

Exemplifying the mission, vision and values of St.Amant, the Coordinator, works collaboratively with partnered programs while offering employees respectful customer service.

Responsibilities The Coordinator is responsible for the service provided to adults within the service areas and sites assigned to the position. The Coordinator has responsibilities including the provision of direct and indirect services to individuals and families. This includes ensuring that the necessary structures and processes exist to facilitate a collaborative and integrated interdisciplinary approach to the planning, delivery, evaluation and continuous improvement of services. The Coordinator supervises and coordinates services in accordance with the Mission and Values of the organization and provincial legislation and regulations. The Coordinator ensures that services are provided in ways that:

• optimize dignity, self-determination, and the attainment of personal outcomes.
• maximize normal environmental and lifestyle features utilizing social role valorization concepts; and
• support people to obtain best possible health, education, training, and work opportunities.

Coordinators are members of the Community Residential Program leadership team and are responsible to help identify and contribute to matters of importance ore relevance to the program and to the organization as a whole. This may include strategic planning, accreditation activities, community relations and partnerships, quality improvement, risk management, or issues related to human, financial, or physical resources.

The Community Residential Program supports and services are designed to be provided by teams. The Coordinator is responsible for providing support, direction, and supervision to Team Leaders within assigned caseloads.

Qualifications Educational:

• Degree or Diploma in a related field of study from an accredited post-secondary institution is preferred.
• Personal Outcome Measures training
• Certification in Non-Violent Crisis Intervention is an asset

Professional

• Minimum of five years’ experience providing support to children or adults with disabilities in a community setting
• Previous experience as a supervisor in an interdisciplinary environment
• Previous experience in conflict resolution is an asset
• Previous experience with project management and balancing multiple responsibilities
• Must possess knowledge of theory and practice relevant to the support, education and training of people with a developmental disability or autism
• Must understand and support the concept of interdisciplinary teamwork
• Knowledge of the structure, regulations, and legislation of Family Services, Child and Family Services considered an asset
• Must have excellent written and verbal skills
• Able to chair or facilitate meetings effectively and efficiently
• Previous experience and knowledge of the concepts and practices of family-centered practice
• Ability to plan, implement, and evaluate individual support plans
• Previous experience managing budgets within a non-profit environment an asset
• Proficient with Microsoft office suite and virtual communication tools (Zoom, Microsoft Teams, etc.)

Personal

• Ability to work with minimal supervision as well as a collaborative team player in a team environment
• Ability to organize and prioritize work in a fast-paced environment
• Ability to generate ideas to improve work procedures and contribute to an environment that fosters growth, development and innovation
• Ability to establish and maintain positive and productive working relationships with humility and self-awareness
• Ability and willingness to give and receive honest, balanced feedback
• Demonstrates competence and character that inspires trust
• Acts with integrity and respect in all interactions
• Values and commitment to continuous self-growth and professional learning
• Must have the emotional stability necessary to serve as a model regarding cooperative teamwork, conflict resolution and process improvement
• Must be able to be on call during selected after hours if required
• Must possess a reliable vehicle and be willing to travel within Manitoba
• Able to work flexible and/or extended hours when necessary, including evenings and weekends.

Duties And Responsibilities Program/Service Support Consistent with the Mission, Philosophy and Policies of St.Amant, the Coordinator, Community Residential Program is responsible for managing the provision of person-centered services within assigned service areas. Quality services are evident when professional communication, timeliness, accuracy, ethical awareness / sensitivity, confidentiality are consistently demonstrated as required by legislation and program/service standards.

St.Amant seeks to expand the culture of support to include an intentional focus on helping people to exercise choice and control over their lives, including all of the supports and services they receive.

Duties Include

• Directs, trains, and supports Team Leaders in their efforts to support people to be connected to their communities in a meaningful way
• Provides direction and supervision to the Team Leaders within assigned areas to ensure services provided are of the highest quality and are directly related to the individual’s assessment of their desired personal outcomes
• Leads the individual planning process for each person within caseload using a person-centered, goal-oriented approach to ensure that the overall needs and preferences of each person is addressed and the process and outcomes are documented
• Promotes awareness of individual rights and responsibilities within a least restrictive environment
• Provides direction and leadership to Team Leaders, extending to include all Direct Support Professionals at times
• Collaborates with Department of Families staff to ensure needs of people served are identified and addressed
• Identifies and assesses high-risk situations, intervenes, and documents
• Advocates for people served and their families to ensure individual or group interests are represented and/or to ensure accessibility to resources and services
• Maintains organized and up-to-date files and records
• Develop and implement skill development sessions for people receiving services as needed
• Coordinates and monitors services including comprehensive tracking of activities in relation to support plan
• Assists people to develop goals and areas of need and coordinates the development of service plans which are assessed regularly

Duties and Responsibilities also include but are not limited to:

• Human Resource Management
• Financial Resource Management
• Quality Management and Process Improvement
• Organization Planning and Development

The above information is intended to describe the general nature of this position and is not considered to be a complete statement of duties and responsibilities. Additional duties and responsibilities may be assigned provided they are consistent with the qualifications identified and fall within the parameters of this role.

We offer a competitive salary and a comprehensive benefits package that includes: Health & Dental Plans, Life Insurance Plans, Long Term Disability, Employer Paid-Employee Assistance Plan, and Employer-Matched Pension Plan. We also offer access to an on-site gym, professional development training opportunities, and affordable staff parking.

St.Amant is a bilingual organization. Proficiency in both official languages (French/English) would be considered an asset.

As a Condition of Employment, successful candidates will be required to provide a satisfactory Criminal Record Check with Vulnerable Sector Screening, Adult Abuse Registry Check, Child Abuse Registry Check and Prior Contact Check.

St.Amant supports equitable employment practices and promotes an inclusive workforce representative of the people we support including diverse abilities, backgrounds, cultures, and identities. Applicants can request reasonable accommodations in all aspects of the selection and hiring process.