Manager, Emergency Management and Business Continuity/CEMC
About the role
Description Manager, Emergency Management and Business Continuity/CEMC
Job S tatus: Permanent Full-Time
Pay & Grade : $ 107,255 to $ 134,071 Annually Grade/Band : 11 (under review)
Hours of Work : 35 Hours per week
Initial location: Kitchener City Hall
Posting period: August 7 , 2025 to August 2 9 , 2025 ( at 6:00pm)
Overview Reporting to the City Clerk/Director of Legislated Services, the Manager, Emergency Management and Business Continuity/C ommunity E mergency M anagement C oordinator (CEMC) is responsible for the development, implementation, maintenance and review of a comprehensive Emergency Management and Business Continuity Program for the City of Kitchener mandated by the City’s Corporate Leadership Team . The position is also responsible for developing and maintaining strike contingency plans for the organization and assisting with recommendations on crowd management/event evacuation. The Manager supervises one direct report and lead s the implementation of the City’s programs in close collaboration with emergency services and public safety agencies, other City divisions, non-government organizations, broader public sector agencies and the private sector. Financial oversight with Division Director’s approva l of the Emergency Planning operating and capital expenditure budgets including e nsur ing ongoing monitoring of expenditures, is a requirement of the position .
Responsibilities Emergency Management:
- Through innovative , strategic leadership and collaboration , ensures the City of Kitchener and its emergency operations facilities are in a continuous state of readiness in the event of a municipal emergency through ongoing planning, training, exercise, testing, and awareness initiatives
- Guides the city’s emergency operations centre management team to e nsure emergency preparedness and planning with the aim of ensuring a more disaster ready/disaster resilient community
- Makes recommendations to key decision-makers including providing guidance to the CAO, Department Heads, Council in the event of an emergency or significant incident
- Manages emergency situations and provides timely, relevant and accurate emergency information to the public
- Develops instructional materials for the public and makes presentations to citizen groups to provide information on emergency plans and their implementation process and promotes the use of the community alerting system
- Works collaboratively with Corporate Communications to develop prompt dissemination of accurate information to the news, media and the public
- Serves on an on-call rotation with city-appointed alternate CEMCs
Business Continuity
- Drives the formulation of business continuation strategies for the city to assure their alignment with business continuity policies and corporate initiatives in partnership with d epartments, which includes Business Impact Analysis, Crisis Management Plan, Crisis Communications and Resumption/Restoration Plan
- In collaboration with Cyber Security staff, conducts risk assessment of technological dependencies, aligns business recovery requirements and supports strategies to ensure effectiveness of business continuity plans
Requirements Education
- 3 year degree or diploma in Emergency/Disaster Management, Business Administration or a related discipline
- Community Emergency Management Coordinator (CEMC) Designation by Emergency Management Ontario is required
Experience
- 4+ years’ experience coordinating large-scale events or managing an organization’s response to complex emergencies
- 4+ years’ experience in developing and overseeing large, complex projects, such as emergency management initiatives in a major public or private sector organization.
- Supervisory experience in a fast-paced environment with conflicting priorities is an asset.
- Experience in Incident Management System (IMS) , Emergency Operations Centres , Emergency Response Planning, Municipal Emergency Management Program development and delivery
Knowledge, Skills And Abilities
- Knowledge of related legislation including the Emergency Management & Civil Protection Act and its Regulations, Fire Code, related Municipal Bylaws, National Standard on Emergency Management and Business Continuity, Province of Ontario’s doctrine for emergency management, Occupational Health and Safety Act, etc.
- Strong consultation, issue management, negotiation, facilitation, collaboration skills; networking and relationship building skills to bring together stakeholders both internal and external, develop effective partnerships and obtain consensus
- Ability to work in an independent and self-directed manner and as a member of a team under pressure to meet deadlines
- Must have a valid MTO class 'G' driver's license in good standing and the use of a personal vehicle
- Must be able to work outside of regular business hours (evenings and weekends)
- Reliable with a good attitude and employment record
Note: All interested applicants are encouraged to apply. In the event there is no successful applicant with the stated level of education and experience, other applicants will be considered if a combination of their education and experience meets the following pre-determined equivalency:
- 2-Year Diploma (or 2-Year Specialized Post-Secondary Program) with minimum 7 years related and relevant experience OR
- 4-Year Honours Degree with minimum 2 years related and relevant experience
Department/ Division : Corporate Services , Legislated Services
Group: Non-Union/Management
Competition Number : 2025 - 283
Job Code: 1467
Number of positions : 1
Why work at the City of Kitchener
About City of Kitchener, ON
Kitchener is a city in the Canadian province of Ontario. It is one of three cities that make up the Regional Municipality of Waterloo, and is the regional seat. Kitchener is located about 100 km (62 mi) west of Toronto. Kitchener was previously known as Berlin until a 1916 referendum changing the name. The city covers an area of 136.86 km2, had a population of 233,222 at the time of the 2016 Census.
Manager, Emergency Management and Business Continuity/CEMC
About the role
Description Manager, Emergency Management and Business Continuity/CEMC
Job S tatus: Permanent Full-Time
Pay & Grade : $ 107,255 to $ 134,071 Annually Grade/Band : 11 (under review)
Hours of Work : 35 Hours per week
Initial location: Kitchener City Hall
Posting period: August 7 , 2025 to August 2 9 , 2025 ( at 6:00pm)
Overview Reporting to the City Clerk/Director of Legislated Services, the Manager, Emergency Management and Business Continuity/C ommunity E mergency M anagement C oordinator (CEMC) is responsible for the development, implementation, maintenance and review of a comprehensive Emergency Management and Business Continuity Program for the City of Kitchener mandated by the City’s Corporate Leadership Team . The position is also responsible for developing and maintaining strike contingency plans for the organization and assisting with recommendations on crowd management/event evacuation. The Manager supervises one direct report and lead s the implementation of the City’s programs in close collaboration with emergency services and public safety agencies, other City divisions, non-government organizations, broader public sector agencies and the private sector. Financial oversight with Division Director’s approva l of the Emergency Planning operating and capital expenditure budgets including e nsur ing ongoing monitoring of expenditures, is a requirement of the position .
Responsibilities Emergency Management:
- Through innovative , strategic leadership and collaboration , ensures the City of Kitchener and its emergency operations facilities are in a continuous state of readiness in the event of a municipal emergency through ongoing planning, training, exercise, testing, and awareness initiatives
- Guides the city’s emergency operations centre management team to e nsure emergency preparedness and planning with the aim of ensuring a more disaster ready/disaster resilient community
- Makes recommendations to key decision-makers including providing guidance to the CAO, Department Heads, Council in the event of an emergency or significant incident
- Manages emergency situations and provides timely, relevant and accurate emergency information to the public
- Develops instructional materials for the public and makes presentations to citizen groups to provide information on emergency plans and their implementation process and promotes the use of the community alerting system
- Works collaboratively with Corporate Communications to develop prompt dissemination of accurate information to the news, media and the public
- Serves on an on-call rotation with city-appointed alternate CEMCs
Business Continuity
- Drives the formulation of business continuation strategies for the city to assure their alignment with business continuity policies and corporate initiatives in partnership with d epartments, which includes Business Impact Analysis, Crisis Management Plan, Crisis Communications and Resumption/Restoration Plan
- In collaboration with Cyber Security staff, conducts risk assessment of technological dependencies, aligns business recovery requirements and supports strategies to ensure effectiveness of business continuity plans
Requirements Education
- 3 year degree or diploma in Emergency/Disaster Management, Business Administration or a related discipline
- Community Emergency Management Coordinator (CEMC) Designation by Emergency Management Ontario is required
Experience
- 4+ years’ experience coordinating large-scale events or managing an organization’s response to complex emergencies
- 4+ years’ experience in developing and overseeing large, complex projects, such as emergency management initiatives in a major public or private sector organization.
- Supervisory experience in a fast-paced environment with conflicting priorities is an asset.
- Experience in Incident Management System (IMS) , Emergency Operations Centres , Emergency Response Planning, Municipal Emergency Management Program development and delivery
Knowledge, Skills And Abilities
- Knowledge of related legislation including the Emergency Management & Civil Protection Act and its Regulations, Fire Code, related Municipal Bylaws, National Standard on Emergency Management and Business Continuity, Province of Ontario’s doctrine for emergency management, Occupational Health and Safety Act, etc.
- Strong consultation, issue management, negotiation, facilitation, collaboration skills; networking and relationship building skills to bring together stakeholders both internal and external, develop effective partnerships and obtain consensus
- Ability to work in an independent and self-directed manner and as a member of a team under pressure to meet deadlines
- Must have a valid MTO class 'G' driver's license in good standing and the use of a personal vehicle
- Must be able to work outside of regular business hours (evenings and weekends)
- Reliable with a good attitude and employment record
Note: All interested applicants are encouraged to apply. In the event there is no successful applicant with the stated level of education and experience, other applicants will be considered if a combination of their education and experience meets the following pre-determined equivalency:
- 2-Year Diploma (or 2-Year Specialized Post-Secondary Program) with minimum 7 years related and relevant experience OR
- 4-Year Honours Degree with minimum 2 years related and relevant experience
Department/ Division : Corporate Services , Legislated Services
Group: Non-Union/Management
Competition Number : 2025 - 283
Job Code: 1467
Number of positions : 1
Why work at the City of Kitchener
About City of Kitchener, ON
Kitchener is a city in the Canadian province of Ontario. It is one of three cities that make up the Regional Municipality of Waterloo, and is the regional seat. Kitchener is located about 100 km (62 mi) west of Toronto. Kitchener was previously known as Berlin until a 1916 referendum changing the name. The city covers an area of 136.86 km2, had a population of 233,222 at the time of the 2016 Census.