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Strategy and Operations Specialist

Taskrabbit8 days ago
Toronto, Vancouver
CA$55,231 - CA$79,939/yearly
Senior Level

Top Benefits

Employee-covered health care
401k with company match
Flexible paid time off

About the role

Who you are

  • 3+ years in strategy, operations, or marketplace roles with demonstrated impact on localized growth or P&L performance. Any experience in marketing is a plus
  • Bilingual French and English
  • Analytical skills with experience applying funnel optimization, LTV/CAC metrics, and supply/demand modeling to real-world decisions
  • Excellent communication and relationship building skills, and comfortable presenting to large groups
  • Experience building and implementing repeatable go-to-market strategies or activations
  • Comfort working autonomously while coordinating across departments
  • Comfortable working heavily with data, and operating at a fast pace in an entrepreneurial environment. Experience working in a startup is a plus, especially a marketplace platform
  • Role includes some travel within Canada and occasional travel to the United States
  • An understanding of the dynamics underlying a two-sided marketplace
  • Experience working for a global brand

What the job involves

  • Join our team as GTM Specialist, Canada and play a key role in driving growth in Canada. This position is ideal for someone who thrives in fast-paced environments, excels at cross-functional collaboration, working with external partners and is passionate about optimizing marketplace dynamics
  • This role reports to the Canada Country Manager and sits within the North America Commercial organization
  • You’ll work closely with the Canada Country Manager and cross-functional teams to execute market strategy, efficient tactical and operational plans to meet commercial goals, and strong propositions for both customers and taskers
  • Conduct market analysis to understand local dynamics, competitive landscape, and tasker/client behavior, translating insights into opportunities that sharpen commercial strategy and metro-level priorities
  • Partner with Country Manager to develop and execute on-the-ground initiatives that optimise and improve local fulfilment, supply activation, and client retention
  • Drive local/cultural marketing ideas, initiatives, and channels to increase brand awareness, in partnership with marketing
  • Partner with Marketing and Brand to develop and localize metro-specific campaigns and category initiatives
  • Orchestrate large-scale metro activations and brand moments in collaboration with cross-functional teams
  • Collaborate with Country Manager and cross functional teams to support partnerships with local initiatives and on-site activations
  • Support with the execution of seasonal supply planning in partnership with Tasker Success Managers (TSMs), with tailored strategies for high-priority metros

Benefits

  • Remote first and highly connected
  • Employee-covered health care
  • 401k with match
  • Flexible PTO
  • Paid holidays & recharge weeks
  • Wellbeing allowance and free access to HeadSpace and Spring Health
  • Paid parental leave, adoption assistance, and reproductive health assistance
  • Speaker series, career paths, and an annual education allowance
  • IKEA discount, Taskrabbit credit, and productivity stipend

About Taskrabbit

Software Development
1001-5000

Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more. Acquired by IKEA Group - the world’s largest furniture retailer - in 2017

At Taskrabbit, we want to make your neighborhood a little more familiar. Whether it’s a handyman (or woman!), a housecleaner, moving help or delivery person, we’re imagining a world where everyone will have a go-to team to make everyday life easier. As a company we celebrate innovation, inclusion and hard work.

As a pioneer of the sharing economy, Taskrabbit was founded on the premise of neighbors helping neighbors. Since then, our network has grown to eight countries and 75+ cities, yet our core mission of creating a better everyday life for everyday people has remained the same.

Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.

We are a group of mission-minded people. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially-minded and data-driven people who also have a passion for helping people do what they love - and have a ton of fun while they’re at it.

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