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Leasing and Resident Experience Specialist

CAPREIT12 days ago
Edmonton, Alberta
Senior Level
full_time

Top Benefits

Competitive Base Salary
Paid Vacation
Flexible Health, Dental & Vision Benefits

About the role

Are you passionate about building relationships, with a proven track record of success in a hospitality, property management or high-end retail sales role?

Do you want to build a rewarding career in residential property management with one of the consistently recognized 50 Best Employers in Canada?

If this is you, come join our community as a Leasing & Resident Experience Specialist .

Who are we?

We are a growth-oriented company that own and operate the highest quality rental communities across Canada. We offer our residents attractive, comfortable and secure homes.

Our employees are essential to the success of our communities and we consider them our most valuable assets. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. This is reflected in our industry leading levels of Employee Engagement.

About the Leasing & Resident Experience Specialist opportunity:

  • Conduct property tours and provide information about the community and its amenities to prospective residents
  • Process rental applications and lease agreements
  • Respond to resident inquiries and concerns in a timely and professional manner
  • Collaborate with the maintenance team to ensure that resident service requests are addressed promptly
  • Maintain accurate and up-to-date records of resident interactions and leasing activity
  • Plan and execute resident events and activities to foster a sense of community, as needed
  • Continuous engagement with residents throughout the duration of their tenancy - fostering tenant retention and a sense of community
  • Other duties as assigned

What you need to succeed:

  • 3-5 years of prior experience in hospitality, property management or a related field
  • Excellent customer service, sales and interpersonal skills
  • Strong organizational and time management skills
  • Ability to work evenings and weekends when needed to meet business requirements.
  • Proficiency in Microsoft Office and property management software
  • Ability to work independently and as part of a team
  • Commitment to providing an exceptional resident experience

What’s in it for you?

At CAPREIT, we reward all permanent full-time employees:

  • Competitive Base Salary
  • Paid Vacation
  • Flexible Health, Dental & Vision Benefits
  • Employee Savings Plan
  • Employee & Family Assistance Plan
  • Learning & Professional Development

About CAPREIT

Real Estate
501-1000

The Best Place to Live, Work and Invest.

Over 25 years, Canadian Apartment Properties REIT has grown from owning 2,900 apartment suites in Ontario to owning approximately 64,300 suites, townhomes and manufactured home community sites internationally as at December 31 2023. We have expanded and diversified across Canada’s strongest urban growth markets, as well as into Europe, where we have been operating for over a decade. Our investment property portfolio has grown to approximately $16.5 billion as at December 31, 2023

Quality Accommodations across Canada

At CAPREIT we treat our residents with the utmost respect and strive to meet their needs well beyond their rental apartment. The reason for our success is simple: We’re all about building happy, supportive, thriving communities that are friendly and welcoming. At the heart of our apartments, townhomes, and land lease communities are our residents. So that’s where our care starts. Visit one of our rental properties and find out for yourself why our units are so sought after. You may just make one your home.

Professional Management Team

We offer a professional, dedicated team with a unique proactive management style. CANADIAN APARTMENT PROPERTIES • REIT is a growth-oriented investment trust mandated to provide a safe, happy home to our thousands of residents and provide investors with long-term, predictable returns and cash distributions.