RSL’S story:
Refrigerative Supply Limited is a family business owned by Alison Hamilton and Linda Gibbs. The business was founded by Peter Gibbs' and Alison Hamilton's parents, Jack and Elizabeth Gibbs. In 1949 they acquired the four-year-old Vancouver branch of an American-based company. From this modest beginning, the Company now has a Head Office in Burnaby, Nineteen Branches, and Four Distribution Centers spread across Western Canada. We are committed to remaining a family business and are proud to have the third generation working in the business. The company's mantra is to ‘inspire excellence and trust’ by providing creative solutions and unrivaled experiences, in-store and online, that make RSL the choice for customers, suppliers, and employees at every location. For more information, please visit: www.rsl.ca

RSL Mission
Our purpose is to provide the highest quality HVAC and Refrigeration experience in Canada.

RSL Vision
To be the environment that inspires excellence and trust within our community.

RSL Values
Gracious, Collaborative, Courageous, Innovative, Community Focused, and Exceptional Experience.

Great Place to Work
At RSL, we pride ourselves on fostering a dynamic and inclusive workplace culture. Our commitment to excellence and employee satisfaction has been recognized with the prestigious “Great Place to Work” certification for four consecutive years. This accolade reflects our dedication to creating an environment where every team member feels valued, supported, and empowered to achieve their best.

The Opportunity:

Scope of the position

The Accounts Receivable & Credit Administrator will provide essential support to our AR and Credit functions. This role focuses on cash application, reconciliation, account maintenance, credit application processing, and providing excellent customer support. The ideal candidate is detail‑oriented, organized, and experienced in high‑volume AR environments. You will work closely with Accounting, Sales, and branch teams to ensure accurate records and smooth daily operations.

Duties and Responsibilities

• Reconcile daily payments in Billtrust Cash App and P21 ERP, ensuring accurate and timely application.
• Reconcile branch cash deposits and credit card transactions, investigating and correcting discrepancies.
• Perform customer account reconciliations and prepare supporting documentation as needed.
• Respond promptly and professionally to customer inquiries regarding account status, invoices, credits, and statements.
• Process incoming credit applications and ensure customer account information is complete and up‑to‑
• Support credit and collections activities by preparing documentation, following up on outstanding items, and maintaining accurate records.
• Coordinate with the Sales team to gather information required for credit setups or account issue resolution.
• Assist with month‑end AR tasks, including reports, reconciliations, and account verification.
• Work with the Accounting department to support bank reconciliation processes and address AR‑related questions.
• Provide general administrative support and participate in special projects as assigned.

Skills and Qualifications

Education & Experience:

• Minimum 2+ years of Canadian Accounts Receivable experience within a medium to large company.
• Experience using ERP systems (P21 an asset).
• Customer service experience, preferably in a B2B environment.

Core Competencies:

• Ability to learn quickly and work with minimal supervision.

• Integrity, reliability, and professionalism.

• Strong analytical and problem‑solving skills.

• Customer‑focused with a helpful and cooperative attitude.

Specialized Skills:

• Excellent verbal and written communication skills.

• Intermediate proficiency in Microsoft Office (Excel, Outlook, Word, Teams).

• Strong data entry accuracy and speed.

• Highly organized with exceptional attention to detail.

• Proactive, resourceful, and able to follow tasks through to completion.

• Calm, positive, and composed in a fast‑paced environment.

• Able to prioritize and handle multiple tasks while meeting deadlines.

What we offer:

The target salary range for this position is $52,000 to 58,000 CAD*. The pay range for this position is a general guideline only. The salary will depend on internal pay equity and the candidate's relevant skills, experience, qualifications, and job market data.*

It's not all about work. That's why we support and recognize our team members with a range of benefits:

• RSL is an entrepreneurial company - we don't micromanage.
• Embark on a continuous development journey. You have access to $3,500 annually to invest in your professional growth.
• Annual Bonus Program
• 3 weeks vacation.
• 3 personal obligation days.
• Wellness Account.
• Stay healthy with our rich benefits package.
• Protect your future with our Pension plan.
• Access a 24/7 Employee Assistance Program.

Refrigerative Supply Limited is an equal opportunity employer. We prohibit discrimination based on age, colour, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial, and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. We would like to thank all applicants for their interest; however, only those selected will be contacted.