Location: Toronto

Contract Duration : 12 Months

Daily Responsibilities :

· Be the consistent day-to-day product designer dedicated to a squad that includes a content designer, researcher, and senior design leader who are shared across multiple squads.

· The designer will be relied on for communicating and managing the day-to-day design needs of their dedicated squad (with support and leadership from their Design Lead), and will be a key partner to their Product and Technology teammates.

· Depending on the complexity of the project, the designer will responsible for leading or supporting the interaction and visual design deliverables of the squad, from early-stage concepting all the way to delivering final ready-for-dev design files

· Participate in Design Research, and in data-led design approaches

· Be accountable for following accessible design requirements and visual brand guidelines, and for ensuring that designs leverage our design system

· Collaborate with the Marketing team to ensure visual design consistency across our users’ journey

· Collaborate with cross-functional partners: product managers, project managers, business analysts, developers and quality assurance teams.

· Participation in Agile ceremonies

What program/technology/software knowledge is essential for this role?

Figma is the primary design tool. We also use Mural, Confluence, Jira and Microsoft Office products.

Must-have Skills:

· At least 5 years of product design experience, or 7 years in a combination of Interaction Design and Visual Design roles

· Experience designing within the loyalty, retail, or ecommerce space (both responsive web and native mobile app design)

· Demonstrated expertise with design, prototyping, and collaboration tools such as Figma, Mural, and design systems

· Demonstrated ability to articulate design strategy, and the rationale and logic behind design decisions

· Experience working in Lean UX and with Agile dev teams

· Usability research experience

· Experience leveraging user behaviour data (ie. Google Analytics, data dashboards) to inform their design decisions

· Great communication and facilitation skills

Nice-to-have Skills:

· Experience working in the loyalty, retail, or ecommerce space

· Experience working with product managers, BA’s, project managers, developers and QE (as part of a larger organization)

· Experience creating user journeys, wireframes, information architecture and visual brand design

· Some experience with facilitating or supporting user research, with an understanding of various research methods and how/when they are applied

Soft Skills :

Strong communication and presentation skills, ability to collaborate with other designers and cross-functional team members, ability to manage stakeholders and build relationships. Experience in facilitating workshops is a nice to have.