Director, Corporate Communications & Engagement
Top Benefits
About the role
Position Type:
Regular Full Time (RFT)
Closing Date:
October 8, 2025
Salary/Wage Range:
$151,047.00 - $188,809.00
Working for the City of Burlington
A great career is closer than you think. Come work for the City of Burlington, where you'll be joining an innovative and progressive workplace focused on building a 21st century city that respects the diversity of our residents, visitors and employees; and prioritizes continuous opportunities for you to learn and grow.
We don't just spend time attracting the best talent. We spend time and resources to keep the best talent. This may include: flexible working hours, mobile and hybrid working arrangements, a great pension and benefits package, as well as programs to foster innovation and leadership.
Hours of Work
35 hours per week
Department
Corporate Communications & Engagement
Location
This position is eligible for a hybrid work model. When attending an event or meeting in person, your primary office location will be based out of City Hall. Work location is subject to change at the discretion of the City due to operational demands. Effective January 2026 this role will be required to be on site 50% of the time each month.
Position Overview
Reporting to the Head of Corporate Affairs, this position oversees and directs the City's communications, marketing, and engagement activities and initiatives. This role is also responsible for maintaining and enhancing the reputation of the City through effective communication and engagement strategies while providing support to the Chief Administrative Officer’s office and the Mayor and Council. This position has oversight over issues management, crises communication, internal communications, media relations, social media and marketing, internal and external engagement, volunteer management, web and digital creative services and is supported by a team of communications and engagement staff.
Responsibilities
As a member of the Corporate Affairs team, the Director, Corporate Communications & Engagement will build trust and confidence in the community providing transparent communications and information, encouraging engagement.
- Provide strategic communications advice including; media relations; marketing; issues management; crisis and emergency support.
- Conceptualize, design, and implement meaningful, creative engagement strategies to ensure residents are aware of and contribute to important conversations about significant community initiatives.
- Leads strategy and processes for engaging residents in decision-making and guide other city departments in marketing and promoting of events, projects, and programs.
- Provide oversight to volunteer management planning and advice to internal departments on public engagement opportunities.
- Responsible for the City’s corporate brand and visual identity including graphic and web design and social media platforms.
Requirements
Education: University degree in one of the related fields: Communications, Political Science, Public Administration, Journalism or a suitable equivalent.
Experience: 7 to 10 years of progressive experience in strategic issues management, public engagement, and communications. Knowledge of change management, relationship management and evaluation methodologies and strategies. Experience working with various levels of government, consultation and problem solving.
This position may require occasional travel between sites and/or City facilities.
Accommodations
In accordance with the Accessibility for Ontarians with Disabilities Act, the City of Burlington accommodates the individual needs of applicants with disabilities within the recruitment process. Please call us at 905-335-7602 or email us at:
if you require accommodation to ensure your equal participation in the recruitment and selection process.
Note to Applicants:
We thank all those who apply for positions, but only those applicants who are invited for an interview will be contacted.
About City of Burlington, Ontario
As you look through our current job openings, remember: the grass is greener at the City of Burlington. With approximately 890 full-time and 600 part-time employees, we focus on teamwork, collaboration and investing in our co-workers. It’s no wonder our employee turnover rate is less than 7 per cent (that’s good). The City of Burlington is an award winning city, filled with award winning staff. In fact, we put the “greater” in the GTA.
As public servants, our job is to provide excellent public service and good value for taxes. Our staff know this and are proud of the work they do, because as Canada’s best mid-sized city, we’re second to none. Our staff are dedicated, caring, professional and award winning. We have excellent benefits and pension as well as flexible work arrangements such as work from home, job sharing/rotations and a compressed work week. If you want to join a forward-thinking organization, apply today. Come for the job, stay for the career. We’ve got it all.
Director, Corporate Communications & Engagement
Top Benefits
About the role
Position Type:
Regular Full Time (RFT)
Closing Date:
October 8, 2025
Salary/Wage Range:
$151,047.00 - $188,809.00
Working for the City of Burlington
A great career is closer than you think. Come work for the City of Burlington, where you'll be joining an innovative and progressive workplace focused on building a 21st century city that respects the diversity of our residents, visitors and employees; and prioritizes continuous opportunities for you to learn and grow.
We don't just spend time attracting the best talent. We spend time and resources to keep the best talent. This may include: flexible working hours, mobile and hybrid working arrangements, a great pension and benefits package, as well as programs to foster innovation and leadership.
Hours of Work
35 hours per week
Department
Corporate Communications & Engagement
Location
This position is eligible for a hybrid work model. When attending an event or meeting in person, your primary office location will be based out of City Hall. Work location is subject to change at the discretion of the City due to operational demands. Effective January 2026 this role will be required to be on site 50% of the time each month.
Position Overview
Reporting to the Head of Corporate Affairs, this position oversees and directs the City's communications, marketing, and engagement activities and initiatives. This role is also responsible for maintaining and enhancing the reputation of the City through effective communication and engagement strategies while providing support to the Chief Administrative Officer’s office and the Mayor and Council. This position has oversight over issues management, crises communication, internal communications, media relations, social media and marketing, internal and external engagement, volunteer management, web and digital creative services and is supported by a team of communications and engagement staff.
Responsibilities
As a member of the Corporate Affairs team, the Director, Corporate Communications & Engagement will build trust and confidence in the community providing transparent communications and information, encouraging engagement.
- Provide strategic communications advice including; media relations; marketing; issues management; crisis and emergency support.
- Conceptualize, design, and implement meaningful, creative engagement strategies to ensure residents are aware of and contribute to important conversations about significant community initiatives.
- Leads strategy and processes for engaging residents in decision-making and guide other city departments in marketing and promoting of events, projects, and programs.
- Provide oversight to volunteer management planning and advice to internal departments on public engagement opportunities.
- Responsible for the City’s corporate brand and visual identity including graphic and web design and social media platforms.
Requirements
Education: University degree in one of the related fields: Communications, Political Science, Public Administration, Journalism or a suitable equivalent.
Experience: 7 to 10 years of progressive experience in strategic issues management, public engagement, and communications. Knowledge of change management, relationship management and evaluation methodologies and strategies. Experience working with various levels of government, consultation and problem solving.
This position may require occasional travel between sites and/or City facilities.
Accommodations
In accordance with the Accessibility for Ontarians with Disabilities Act, the City of Burlington accommodates the individual needs of applicants with disabilities within the recruitment process. Please call us at 905-335-7602 or email us at:
if you require accommodation to ensure your equal participation in the recruitment and selection process.
Note to Applicants:
We thank all those who apply for positions, but only those applicants who are invited for an interview will be contacted.
About City of Burlington, Ontario
As you look through our current job openings, remember: the grass is greener at the City of Burlington. With approximately 890 full-time and 600 part-time employees, we focus on teamwork, collaboration and investing in our co-workers. It’s no wonder our employee turnover rate is less than 7 per cent (that’s good). The City of Burlington is an award winning city, filled with award winning staff. In fact, we put the “greater” in the GTA.
As public servants, our job is to provide excellent public service and good value for taxes. Our staff know this and are proud of the work they do, because as Canada’s best mid-sized city, we’re second to none. Our staff are dedicated, caring, professional and award winning. We have excellent benefits and pension as well as flexible work arrangements such as work from home, job sharing/rotations and a compressed work week. If you want to join a forward-thinking organization, apply today. Come for the job, stay for the career. We’ve got it all.