Apply By: Wednesday, September 3, 2025 11:59 pm EDT

Program Manager - Diversity, Inclusion and Accessibility (DI&A)

Job ID:

233825

Posting status:

Open

Organization:

Alcohol and Gaming Commission of Ontario

Division:

People and Culture Division / People and Culture Strategy Branch

City:

Toronto

Position(s) language:

English

Job term:

1 Permanent

Job code:

AGCO/10 - AGCO/10

Salary:

$86,330.00 - $123,159.00 Per year

The Alcohol and Gaming Commission of Ontario (AGCO) regulates the alcohol, gaming, horse racing, and private cannabis retail sectors in Ontario. We are driven by a commitment to public interest, integrity,

and innovation in all aspects of our work.

We are seeking a dedicated Program Manager, Diversity, Inclusion, and Accessibility (‘Program Manager') with experience in cultivating an inclusive workplace culture, while embedding inclusion principles and best practices into organizational operations. This role requires a subject matter expert who is a self-starter with a strong sense of integrity and accountability to lead DI&A programs from planning through execution. Reporting to the Director of People and Culture Strategy, the Program Manager will implement enterprise-wide initiatives that foster a diverse and inclusive workplace, and equip employees with knowledge, skills and tools to deliver services in a culturally aware, responsive and accessible manner. By partnering across the organization and mobilizing employee committees and resource groups, this role ensures diverse perspectives are heard, embraced, and contributing to meaningful change. The ideal candidate brings political acuity, a strategic mindset, and the ability to navigate complex and sensitive conversations with empathy and inclusiveness. Through continuous evaluation and improvement of DI&A efforts, the Program Manager will contribute to AGCO's vision of being an inclusive and socially responsible regulator – one that reflects and responds to the diversity of the public we serve.

About the job

In this role, the successful candidate will:

• Plan, coordinate, and execute DI&A initiatives, programs, and events that align with AGCO's DI&A Strategy, advance shared organizational goals, and reflect best practices in inclusion, equity, and accessibility.
• Collaborate across business areas and People and Culture teams to implement DI&A policies, processes, and programs that meet organizational needs and support all employees.
• Lead operational activities of the Diversity, Inclusion & Accessibility (DI&A) Committee and provide guidance and support to all employee resource groups (ERGs) and related working groups to foster inclusive engagement.
• Collect, track, and analyze metrics and program data to evaluate the impact of DI&A initiatives; prepare regular reports and dashboards for leadership; and contribute insights to inform continuous improvement.
• Design and deliver engaging workshops, training, and facilitated discussions aligned with adult learning principles and organizational needs to enhance inclusion and belonging.
• Serve as a trusted advisor by providing expert guidance to leaders and employees on DI&A principles and inclusive practices, applying knowledge of the impact of systemic barriers on marginalized groups.
• Foster partnerships with external DI&A organizations, vendors, and networks by managing agreements, coordinating program delivery, and ensuring collaborative, impactful outcomes.

What you bring to the team

The ideal candidate will have:

• Post-secondary education in Diversity, Equity and Inclusion, Human Rights, Organizational Development, Adult Education, Leadership, Human Resources; or equivalent combination of education, training, and relevant work experience.

• A minimum of 6–8 years of experience leading diversity, equity, and inclusion (DEI) program implementation, employee engagement, and/or organizational development within complex, multi-stakeholder environments is required.

• Subject matter expertise on diversity, equity and inclusion principles and best practices, including knowledge of the unique experiences of, and systemic barriers impacting, underrepresented and marginalized groups.

• Lived experience as a member of an underrepresented group is considered an asset (e.g. Indigenous, Black, racialized, 2SLGBTQIA+, and/or having intersectional marginalized identities).

• Strong facilitation, communication, and presentation skills to engage diverse audiences.

• Experience engaging and supporting committees, working groups, and employee networks with strong operational and relationship-building skills.

• Ability to collect and analyze data and feedback to measure program effectiveness and recommend improvements.

• Skilled at thoughtfully navigating sensitive topics and creating spaces where all individuals feel included, respected, and valued through collaborative and empathetic approaches.

• Familiarity with public-sector HR policies, procedures, and accountability frameworks, including knowledge of Ontario Public Service HR policies and procurement directives, along with a strong awareness of external People and Culture and DI&A best practices to ensure programs remain current and effective.

• The successful candidate must be eligible to work in Canada and will be subject to a criminal background check.

To apply to this vacancy please submit your application online at our Careers webpage located at: https://www.agco.ca/careers by September 3, 2025

The AGCO is an inclusive and equal opportunity employer.

The AGCO has the responsibility to lead by example in advancing racial equity and to build a diverse, inclusive, accessible and respectful workplace where every employee has a voice and the opportunity to fully contribute. To this effect, you are encouraged to reflect upon the diversity you would bring to the role within your application including, but not limited to, individuals identifying with one or more of the under-represented groups identified within Ontario's Human Rights Code.

Disability related accommodation during the recruitment process is available upon request.

Don't meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

• diversity, equity and inclusion initiatives
• accessibility
• Anti-Racism Policy

Additional information:

Apply by:

Wednesday, September 3, 2025 11:59 pm EDT

Position details:

• 1 English Permanent - Full Time, 90 Sheppard Ave E, Toronto, Toronto Region

Compensation group:

Excluded

Work hours:

Schedule N/A

Category:

Human Resources

Posted on:

Wednesday, August 20, 2025

How to apply:

• You must submit your application using only one of the methods identified below.

• Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.

• Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.

• Be sure to quote the Job ID number for this position.

• OPS employees are required to quote their WIN EMPLOYEE ID number when applying.

Send application to:

Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.

All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.

Information collection notice

We are collecting your personal information to assess how well you meet the qualifications for employment with the Ontario Public Service, and for related recruitment purposes. The collection of personal information is necessary to the proper administration of OPS Careers, which is an authorized common service in accordance with s. 6 of the Ministry of Government Services Act, R.S.O. 1990, c. M.25.

Please do not include any more personal information than is needed for your application (for example, do not include your photograph or social insurance number).

If you have any questions about how your information is collected, used, shared or saved, please contact us.

Strengthening Ontario, together