About the role
We're looking for a Staff Site Reliability Engineer to join our Cloud Infrastructure team, part of our Platform Engineering Group, at Supermetrics. We are a leader in data integration technology, with headquarters in Helsinki, Finland, and offices in various locations. We're a team of 400+ growth-minded people from diverse backgrounds, and together, we make a multicultural, resourceful, and collaborative team.
About the role:
- Location: Fully remote from Canada
- Onboarding: As part of your onboarding, we expect the candidate to spend 2-3 weeks at our HQ in Helsinki (we organize and cover travel).
In this role, we're looking for someone with:
- Practical knowledge of Kubernetes, from CRDs and operators,CNIs and CSI all the way to network policies, admission controls, security profiles, and runtime classes.
- Deep knowledge of observability practices, including advanced proficiency with PromQL, definingSLIs, SLOs or configuring and deploying OpenTelemetry collectors. Skilled in setting up and managing Grafana Dashboards, operating Time Series Databases (e.g., VictoriaMetrics), and working with Elastic/OpenSearch.
- Background in Site Reliability Engineering (SRE), with practical experience both as a cluster user and as an operator. Capable of developing, supporting, and maintaining the tools, processes, and infrastructure essential for collecting, analyzing, and optimizing metrics, logs, and traces to ensure the high performance and scalability of SaaS platforms.
- Demonstrable experience with configuring, deploying and operating databases on Kubernetes (e.g. CloudNativePG, Percona, Dragonfly or Kubeblocks operators), including backups, performance tuning, upgrades and migrations. Experience with public cloud setups, working both with managed and self-managed instances, or familiarity with Aiven as a platform, APIs and the Aiven operator are good to have but not required. Previous tenure as a DB Admin is a plus.
- Experience as a Software Engineer with an extensive background in developing tools and services within a Platform Engineering team focused on building APIs, services, and CLIs to support development teams.
Your responsibilities will include:
- Write, release and support reusable IaC modules, e.g. to bootstrap a Kubernetes cluster or create a cloud account/project.
- Review IaC PRs with contributions from other members.
- Write (using Golang, for example) and maintain or improve our tooling, ensuring it facilitates platform utilization by engineering teams.
- Develop and maintain Helm charts (or experiment with Kro!) for internal deployments and third-party software.
- Respond to an incident with our production environment.
- Support our pre-sales team and assist them in answering potential customers' questions on our architecture and how we guarantee data security or consistency or ensure uptime.
- Review an architecture change involving a new database and take part in the meetings discussing the pros and cons of such an approach.
- Rewrite a Github Action to improve how we deploy to Kubernetes using GitOps.
- Fix technical issues as they arise.
- Participate in our on-call rotations to provide support, respond to incidents, or handle internal users' questions.
Technologies you'll be working with:
- Kubernetes
- ArgoCD, Helmfile, Helm, External Secrets, Cert-manager, Nginx, Contour
- Terraform, Crossplane
- Cloud providers: AWS/GCP (Queues, Compute, Object Storage, Networking, IAM, etc.)
- Other providers: Cloudflare (CDN, DNS), Aiven, Redis Co.
- Github Cloud and Github Enterprise
- OpenSearch, Redis, PostgreSQL, ClickHouse, MySQL
- PHP, Golang, Python
Other requirements:
- In-depth understanding of containers and experience operating Kubernetes clusters at scale.
- Experience operating databases in production
- Proficient in database concepts with practical experience in both relational and NoSQL databases.
- In-depth knowledge of Linux systems.
- In-depth experience and understanding of AWS and GCP APIs and Terraform providers.
- Solid understanding of modern observability practices and tools
- Automation mindset with the ability to automate repetitive tasks using Python or Bash.
- Collaborative approach to working with others
- Willing to take on-call rotations during non-business hours
- Good communication skills, in particular in writing (documentation, but able to write good PRs too)
- Skilled problem-solving abilities with a keen interest in the tools, technologies and problems in this space
- A developer background and the ability to write CLIs and other tools in Go, Python, or Rust.
- Security mindset with experience implementing security best practices in platform and operational contexts.
- Experience in creating, releasing and supporting Helm charts.
- Expert knowledge of continuous integration and continuous deployment (CI/CD) systems and processes, with experience developing and maintaining GitHub Actions or similar.
Recruitment Process:
- Screening call with the recruiter
- Hiring Manager Interview
- Technical Assignment + Technical interview
- Team Interview
Does this sound like your next adventure? Apply now! We'll fill the role as soon as we find the right person.
Hear why our team likes it here at supermetrics.com/careers/life-at-supermetrics.
Get to know our Engineering team atsupermetrics.com/careers/engineering.
#LI-Remote #LI-FullTime #LI-MiddleToSeniorLevel
Join us on our mission to make data a marketing superpower
Supermetrics builds an end-to-end marketing intelligence platform, with 15% of global advertising spend reported through our products.
We help marketers turn their data into insights that improve business results and predict the best next step. Our technology streamlines marketing data for over 200,000 businesses through a network of agencies and customers like Shopify, HubSpot, and Nestlé. Since our founding in 2013, we've grown from a one-person shop to a key player in the industry—and we're just getting started!
We're a team of 400+ growth-minded people from diverse backgrounds. Together, we make a multicultural, resourceful, and collaborative team.
Supermetrics operates on trust, transparency, and a keen customer focus. Forward-looking and action-oriented, we work hard to raise the bar in our industry. As team players, we help each other and win together.
We're hiring for a diverse, skilled, and collaborative team and building an inclusive workplace where everyone is treated fairly and respectfully.
Supermetrics is committed to providing a welcoming and inclusive workplace for all. We believe that a diverse workforce is a strong workforce, and we are dedicated to creating an environment where everyone feels valued and respected.
It all started with a Google t-shirt... Read the rest of our growth story at supermetrics.com/about.
About Supermetrics
Supermetrics helps over 750k marketers and analysts move data from popular marketing and ad platforms like Facebook, Google, and HubSpot to their favorite analytics, reporting, and data warehouse platforms. Over 15% of global ad spend is reported through Supermetrics.
About the role
We're looking for a Staff Site Reliability Engineer to join our Cloud Infrastructure team, part of our Platform Engineering Group, at Supermetrics. We are a leader in data integration technology, with headquarters in Helsinki, Finland, and offices in various locations. We're a team of 400+ growth-minded people from diverse backgrounds, and together, we make a multicultural, resourceful, and collaborative team.
About the role:
- Location: Fully remote from Canada
- Onboarding: As part of your onboarding, we expect the candidate to spend 2-3 weeks at our HQ in Helsinki (we organize and cover travel).
In this role, we're looking for someone with:
- Practical knowledge of Kubernetes, from CRDs and operators,CNIs and CSI all the way to network policies, admission controls, security profiles, and runtime classes.
- Deep knowledge of observability practices, including advanced proficiency with PromQL, definingSLIs, SLOs or configuring and deploying OpenTelemetry collectors. Skilled in setting up and managing Grafana Dashboards, operating Time Series Databases (e.g., VictoriaMetrics), and working with Elastic/OpenSearch.
- Background in Site Reliability Engineering (SRE), with practical experience both as a cluster user and as an operator. Capable of developing, supporting, and maintaining the tools, processes, and infrastructure essential for collecting, analyzing, and optimizing metrics, logs, and traces to ensure the high performance and scalability of SaaS platforms.
- Demonstrable experience with configuring, deploying and operating databases on Kubernetes (e.g. CloudNativePG, Percona, Dragonfly or Kubeblocks operators), including backups, performance tuning, upgrades and migrations. Experience with public cloud setups, working both with managed and self-managed instances, or familiarity with Aiven as a platform, APIs and the Aiven operator are good to have but not required. Previous tenure as a DB Admin is a plus.
- Experience as a Software Engineer with an extensive background in developing tools and services within a Platform Engineering team focused on building APIs, services, and CLIs to support development teams.
Your responsibilities will include:
- Write, release and support reusable IaC modules, e.g. to bootstrap a Kubernetes cluster or create a cloud account/project.
- Review IaC PRs with contributions from other members.
- Write (using Golang, for example) and maintain or improve our tooling, ensuring it facilitates platform utilization by engineering teams.
- Develop and maintain Helm charts (or experiment with Kro!) for internal deployments and third-party software.
- Respond to an incident with our production environment.
- Support our pre-sales team and assist them in answering potential customers' questions on our architecture and how we guarantee data security or consistency or ensure uptime.
- Review an architecture change involving a new database and take part in the meetings discussing the pros and cons of such an approach.
- Rewrite a Github Action to improve how we deploy to Kubernetes using GitOps.
- Fix technical issues as they arise.
- Participate in our on-call rotations to provide support, respond to incidents, or handle internal users' questions.
Technologies you'll be working with:
- Kubernetes
- ArgoCD, Helmfile, Helm, External Secrets, Cert-manager, Nginx, Contour
- Terraform, Crossplane
- Cloud providers: AWS/GCP (Queues, Compute, Object Storage, Networking, IAM, etc.)
- Other providers: Cloudflare (CDN, DNS), Aiven, Redis Co.
- Github Cloud and Github Enterprise
- OpenSearch, Redis, PostgreSQL, ClickHouse, MySQL
- PHP, Golang, Python
Other requirements:
- In-depth understanding of containers and experience operating Kubernetes clusters at scale.
- Experience operating databases in production
- Proficient in database concepts with practical experience in both relational and NoSQL databases.
- In-depth knowledge of Linux systems.
- In-depth experience and understanding of AWS and GCP APIs and Terraform providers.
- Solid understanding of modern observability practices and tools
- Automation mindset with the ability to automate repetitive tasks using Python or Bash.
- Collaborative approach to working with others
- Willing to take on-call rotations during non-business hours
- Good communication skills, in particular in writing (documentation, but able to write good PRs too)
- Skilled problem-solving abilities with a keen interest in the tools, technologies and problems in this space
- A developer background and the ability to write CLIs and other tools in Go, Python, or Rust.
- Security mindset with experience implementing security best practices in platform and operational contexts.
- Experience in creating, releasing and supporting Helm charts.
- Expert knowledge of continuous integration and continuous deployment (CI/CD) systems and processes, with experience developing and maintaining GitHub Actions or similar.
Recruitment Process:
- Screening call with the recruiter
- Hiring Manager Interview
- Technical Assignment + Technical interview
- Team Interview
Does this sound like your next adventure? Apply now! We'll fill the role as soon as we find the right person.
Hear why our team likes it here at supermetrics.com/careers/life-at-supermetrics.
Get to know our Engineering team atsupermetrics.com/careers/engineering.
#LI-Remote #LI-FullTime #LI-MiddleToSeniorLevel
Join us on our mission to make data a marketing superpower
Supermetrics builds an end-to-end marketing intelligence platform, with 15% of global advertising spend reported through our products.
We help marketers turn their data into insights that improve business results and predict the best next step. Our technology streamlines marketing data for over 200,000 businesses through a network of agencies and customers like Shopify, HubSpot, and Nestlé. Since our founding in 2013, we've grown from a one-person shop to a key player in the industry—and we're just getting started!
We're a team of 400+ growth-minded people from diverse backgrounds. Together, we make a multicultural, resourceful, and collaborative team.
Supermetrics operates on trust, transparency, and a keen customer focus. Forward-looking and action-oriented, we work hard to raise the bar in our industry. As team players, we help each other and win together.
We're hiring for a diverse, skilled, and collaborative team and building an inclusive workplace where everyone is treated fairly and respectfully.
Supermetrics is committed to providing a welcoming and inclusive workplace for all. We believe that a diverse workforce is a strong workforce, and we are dedicated to creating an environment where everyone feels valued and respected.
It all started with a Google t-shirt... Read the rest of our growth story at supermetrics.com/about.
About Supermetrics
Supermetrics helps over 750k marketers and analysts move data from popular marketing and ad platforms like Facebook, Google, and HubSpot to their favorite analytics, reporting, and data warehouse platforms. Over 15% of global ad spend is reported through Supermetrics.