Server, Full Time
Top Benefits
About the role
The hourly wage rate for this position is $33.36. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.
This is a posting for an existing job vacancy
Product & Suite Knowledge
Maintain Full Knowledge Of
Buffet offerings
À la carte menu items
Wine and cocktail lists
Allergens and dietary considerations
Understand the Signature Suite brand, layout, and premium guest expectations
Professional Conduct
Maintain low speaking volume and polished language
Demonstrate proper posture and controlled body language
Avoid personal conversations during service
Guest Awareness
Recognize returning guests whenever possible
Remember and anticipate guest preferences
Tailor service style to individual guest cues and needs
Service Standards
Greet guests professionally within one (1) minute of seating
Use guest names when known
Avoid informal language (e.g., “guys”)
Offer bottled still or sparkling water; use coasters when appropriate
Guide guests through Signature Cocktails and the Wine List
Confirm any time restrictions to pace service appropriately
Enter drink orders into POS using correct seat numbers
Target delivery time: within 3 minutes
Serve using a tray, mindful of guest comfort and dominant hand
Wine Service Protocol
Present label to the guest
Pour a tasting sample
Complete a 5 oz pour once approved
Use white linen on the serving arm
Keep service stations and bar areas clean and organized at all times
Perform Quality Checks
First sip check for beverages
Two-bite check for food
Anticipate guest needs without hovering
Serve from the right whenever possible, using a tray or cocktail napkin
Serve ladies first, then clockwise
Verbally identify each beverage as it is served (e.g., “Your Old Fashioned, enjoy.”)
Maintain a calm, quiet demeanor; never reach across guests or rush service
Guest Interaction & Beverage Service
Offer water top-ups, wine pairings, or second beverages when appropriate
Use proper glassware and garnishes for all drinks
Ensure clean rims, polished glassware, and drip-free presentation
Demonstrate Strong Knowledge Of
Spirits
Wine pairings
Ingredients
Non-alcoholic options
Remain attentive and responsive throughout the guest experience
Food Service Standards
Take accurate food orders, confirming allergies and preferences
If multiple courses are ordered simultaneously, explain staggered service to avoid table crowding
Use synchronized delivery whenever possible
If not possible, serve ladies first, then clockwise
Clearly describe each dish upon delivery
Perform a verbal quality check after 2–3 bites
Coffee & Tea Service
Offer cream, milk, and sugar as standard
Offer honey and lemon upon request
Serve with appropriate accompaniments
Cup And Saucer Placement
Handle and spoon to the right
Adjust for left-handed guests when necessary
Ongoing Table Maintenance
Top up beverages discreetly
Crumb and reset tables between courses
Clear plates promptly and professionally
Offer dessert, liqueurs, and coffee or tea after clearing main courses
Timing & Pacing
Target service duration: 45 minutes to 1 hour
Adjust pacing based on guest preferences, flight times, and cues
Closing Duties
Reset all tables to full Signature Suite standard
Dust chairs, wipe table bases, and fluff pillows
Fully clean and organize service stations
Polish and restock: Glassware, Cutlery & Condiments
Fold napkins and align tables and glassware
Clean hallway items and surrounding service areas
Manager sign-off is required prior to leaving
Accountability
All duties must be completed regardless of previous shift status
Report incomplete tasks to the Manager before proceeding
Consistency, teamwork, and professionalism are essential to maintaining Signature Suite standards
What’s in it for you?
Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies. The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates. Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe. Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage. A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information. We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.
Not the right fit? Search for Server, Full Time jobs in Mississauga, Ontario, Canada
About Compass Group Canada
Compass Group Canada is Canada’s leading foodservice and facilities management company.
From offices, schools and universities, hospitals and senior living communities, sports and cultural venues, to remote mining camps and offshore drilling platforms, Compass Group Canada provides exceptional foodservice to millions of customers every day.
Our clients also look to us to provide a consolidated range of support services in addition to our foodservices. With experts in place to deliver specialized services such as cleaning, building maintenance, reception and security service, the Compass Group Canada team has the skills clients need when outsourcing their non-core activities.
As part of a global network of companies and with almost 40 years of experience in Canada, our innovation and experience mean we have the right offer for our customers all the time.
For more information on Compass Group Canada visit our website at www.compass-canada.com.
Or follow us on Twitter @CompassGroupCan
Similar Jobs
Server, Full Time
Top Benefits
About the role
The hourly wage rate for this position is $33.36. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.
This is a posting for an existing job vacancy
Product & Suite Knowledge
Maintain Full Knowledge Of
Buffet offerings
À la carte menu items
Wine and cocktail lists
Allergens and dietary considerations
Understand the Signature Suite brand, layout, and premium guest expectations
Professional Conduct
Maintain low speaking volume and polished language
Demonstrate proper posture and controlled body language
Avoid personal conversations during service
Guest Awareness
Recognize returning guests whenever possible
Remember and anticipate guest preferences
Tailor service style to individual guest cues and needs
Service Standards
Greet guests professionally within one (1) minute of seating
Use guest names when known
Avoid informal language (e.g., “guys”)
Offer bottled still or sparkling water; use coasters when appropriate
Guide guests through Signature Cocktails and the Wine List
Confirm any time restrictions to pace service appropriately
Enter drink orders into POS using correct seat numbers
Target delivery time: within 3 minutes
Serve using a tray, mindful of guest comfort and dominant hand
Wine Service Protocol
Present label to the guest
Pour a tasting sample
Complete a 5 oz pour once approved
Use white linen on the serving arm
Keep service stations and bar areas clean and organized at all times
Perform Quality Checks
First sip check for beverages
Two-bite check for food
Anticipate guest needs without hovering
Serve from the right whenever possible, using a tray or cocktail napkin
Serve ladies first, then clockwise
Verbally identify each beverage as it is served (e.g., “Your Old Fashioned, enjoy.”)
Maintain a calm, quiet demeanor; never reach across guests or rush service
Guest Interaction & Beverage Service
Offer water top-ups, wine pairings, or second beverages when appropriate
Use proper glassware and garnishes for all drinks
Ensure clean rims, polished glassware, and drip-free presentation
Demonstrate Strong Knowledge Of
Spirits
Wine pairings
Ingredients
Non-alcoholic options
Remain attentive and responsive throughout the guest experience
Food Service Standards
Take accurate food orders, confirming allergies and preferences
If multiple courses are ordered simultaneously, explain staggered service to avoid table crowding
Use synchronized delivery whenever possible
If not possible, serve ladies first, then clockwise
Clearly describe each dish upon delivery
Perform a verbal quality check after 2–3 bites
Coffee & Tea Service
Offer cream, milk, and sugar as standard
Offer honey and lemon upon request
Serve with appropriate accompaniments
Cup And Saucer Placement
Handle and spoon to the right
Adjust for left-handed guests when necessary
Ongoing Table Maintenance
Top up beverages discreetly
Crumb and reset tables between courses
Clear plates promptly and professionally
Offer dessert, liqueurs, and coffee or tea after clearing main courses
Timing & Pacing
Target service duration: 45 minutes to 1 hour
Adjust pacing based on guest preferences, flight times, and cues
Closing Duties
Reset all tables to full Signature Suite standard
Dust chairs, wipe table bases, and fluff pillows
Fully clean and organize service stations
Polish and restock: Glassware, Cutlery & Condiments
Fold napkins and align tables and glassware
Clean hallway items and surrounding service areas
Manager sign-off is required prior to leaving
Accountability
All duties must be completed regardless of previous shift status
Report incomplete tasks to the Manager before proceeding
Consistency, teamwork, and professionalism are essential to maintaining Signature Suite standards
What’s in it for you?
Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies. The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates. Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe. Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage. A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information. We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.
Not the right fit? Search for Server, Full Time jobs in Mississauga, Ontario, Canada
About Compass Group Canada
Compass Group Canada is Canada’s leading foodservice and facilities management company.
From offices, schools and universities, hospitals and senior living communities, sports and cultural venues, to remote mining camps and offshore drilling platforms, Compass Group Canada provides exceptional foodservice to millions of customers every day.
Our clients also look to us to provide a consolidated range of support services in addition to our foodservices. With experts in place to deliver specialized services such as cleaning, building maintenance, reception and security service, the Compass Group Canada team has the skills clients need when outsourcing their non-core activities.
As part of a global network of companies and with almost 40 years of experience in Canada, our innovation and experience mean we have the right offer for our customers all the time.
For more information on Compass Group Canada visit our website at www.compass-canada.com.
Or follow us on Twitter @CompassGroupCan