Requisition ID:  195988 Career Group:  RETAILJob Category:  OPPERARTIONSTravel Requirements:  0-10% Job Type: Interm Frontend Manager Country: CANADA Province: NOVA SCOTIA  City: NEW GLASGOWLocation: SOBEYS Aberdeen Postal Code: B2H3S2 Our family of 134,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.   A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1500 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawton’s Drug Stores or another of our great banners but we are all one extended family.  Sobeys offers our employees many valuable benefits such as:

Flexible scheduling Competitive salary and opportunity for salary progression Pension plan for PT and FT employees (eligible employees)  Flexible health and dental benefits plan for PT and FT employees (eligible employees)  Employee Assistance Program Store Incentive Plan (eligible employees) Inclusive work environment Career advancement Ongoing training & development Store Manager and Department Manager Training Programs Employee Discount Employee Purchase Program Employee Recognition Program Scholarship Program SCENE+ Reward Program

  All career opportunities will be open a minimum of 5 business days from the date of posting.    Ready to Make an impact? The Front End Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee and customer engagement. They are fiscally responsible for the operation of the department and will manage budgets, labour costs, inventory control, product presentation and merchandising while adhering to all protocols, procedures, policies and other programs and initiatives. Here’s where you’ll be focusing: People Leadership

Create a coaching and development culture for all store employees that embraces a passion for food
Demonstrate outstanding leadership while serving as a role model
Manage direct reports including selection, orientation, training and development, performance management, succession planning and compensation
Manage store operations and communicate requirements/changes to department employees as required

 

Customer Offering

Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit
Provide superior customer service to meet customer needs
Demonstrate exceptional product knowledge, including awareness of product changes, promotions, and seasonal trends
Order, receive, organize, rotate, merchandise and present products and stock in accordance with company standards

 

Policy/Regulatory Adherence

Ensure all applicable company policies and procedures are communicated and adhered to by employees
Ensure that Occupational Health & Safety, Food Safety, and other regulatory requirements and procedures are implemented and maintained
Maintain a thorough understanding of all relevant company programs and attend training as required

 

Financial

Balance cash office according to company policies and procedures
Manage the department budget and ensure the department achieves all financial targets and maximizes sales and margins, including appropriate sales forecasting, variance analysis and correction, and labour cost control 

 

Personal/ Professional Development

Thorough understanding of all relevant company programs; attend training as required
Keeps abreast of local competitor activity, industry trends and makes recommendations on internal pricing, promotions, and product policies

 

Employee Engagement

Act as the employer of choice by actively supporting an environment of employee engagement
Initiate, support, participate and lead community and charitable events and activities. 

 

Other Duties

Coordinate maintenance of department equipment and repairs
Provide feedback for continuous improvement
Maintain a clean and safe working environment as per Company requirements
Other duties as required
 

What you have to offer:

Minimum 18 months of retail store experience, front-end department experience preferred
High School Diploma
Full knowledge of total store and department operations
Experience reading and analyzing financial reports, and experience in developing and adhering to budgets
Proficiency in Microsoft Office Suite
Above average communication skills (oral and written)
Ability to work independently in a fast-paced environment

We offer teammates competitive total compensation packages that will vary by role and location. Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by or monitored for accuracy by our organization. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process. Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.   While all responses are appreciated only those being considered for interviews will be acknowledged. We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.