About the role
At Mark Motors Group, we pride ourselves on being Ottawa and Gatineau’s premium vehicle leader in both sales and service. As we continue to grow, we’re looking for a proactive and detail-oriented IT Administrative Assistant to support our dynamic IT department.
Responsibilities:
- Handle initial IT support requests and guide staff to proper support provider.
- Prepare PC/Laptop/Tablet/Mobile for remote IT provisioning.
- Ongoing maintenance of various templates/forms for staff IT profiles.
- Collaborate with various outsourced support providers.
- Assist with various equipment/software issues and support tickets
- Review various systems’ logs/reports
- Maintain various equipment management tools
- Register equipment and track Inventory allocations.
- Reset and clean returned equipment.
- Track equipment returns, warranty repairs, and replacements.
- Assist with CCTV systems’ ongoing operation.
- Log IT orders/invoices/notes for Credit Card statement reconciliation.
- Various tasks within the IT context
Qualifications
- Required: Candidate must be Bilingual (English + French)
- Required: Valid G Drivers license and clean drivers abstract
- Required: High School diploma
- Required: Minimum 2 years experience in a support or administrative role related to IT services
- Required: Intermediate knowledge of Windows setup, Office365 environments, Networking Concepts, and PC hardware components.
- Asset: IT-related certificates
- Asset: professional communicator and patient demeanor.
Job type
Full time from Monday - Friday from 8am-5pm+ flexibility with working on Saturdays
Location
458 Montreal Rd. or 295 Hunt Club Rd.
If your goal is to be a part of a premium, fast-paced, and supportive team, the Mark Motors Group is looking for you! Apply today and ignite your career with us!
Candidates selected to move forward will be contacted via email with details regarding the first stage of the hiring process.
Closing date: October 15th 2025
About Audi Ottawa
Audi Ottawa is a part of the Mark Motors Group – which has served the Ottawa/Gatineau area since 1959. The world wide Audi concept store called the Terminal is a beautifully designed facility to delight visitors. It is a true destination which represents the Audi brand in sophistication and technology.
Inside you will find a dedicated team of experts to assist you with your needs. They all take a great deal of pride to exceeding your expectations, build loyalty and represent the fast moving Audi brand.
The destination is filled with Audi messaging both inside and out. The exterior features the iconic rings and floor to ceiling glass windows. Around the windows you will see an aluminum honeycomb which wraps around the building to deliver a sort of 3D effect. The honeycomb is inspired by the silver color palette Audi uses and the light weight aluminum metal is very common in the Audi fleet. The blade which is present at the main entrance is to remind us of the R8 and its side blade. The inviting exterior makes you want to come and discover more!
As you enter the dealership you will be wowed by its sporty, sleek and progressive space. A curved wall is a dominant feature, delivering the dynamic feel of a sloped speedway much like the Nürburgring in Germany. The interior space with its white walls, dark floors and curved wall makes you want to move around in the space and discover the latest Audi has to offer. Inside you will find the new car and the certified plus showroom along with a Customer Private lounge where you can build your Audi. The lounge will allow you to see virtually what you have built, open and close doors and hear the car start!
About the role
At Mark Motors Group, we pride ourselves on being Ottawa and Gatineau’s premium vehicle leader in both sales and service. As we continue to grow, we’re looking for a proactive and detail-oriented IT Administrative Assistant to support our dynamic IT department.
Responsibilities:
- Handle initial IT support requests and guide staff to proper support provider.
- Prepare PC/Laptop/Tablet/Mobile for remote IT provisioning.
- Ongoing maintenance of various templates/forms for staff IT profiles.
- Collaborate with various outsourced support providers.
- Assist with various equipment/software issues and support tickets
- Review various systems’ logs/reports
- Maintain various equipment management tools
- Register equipment and track Inventory allocations.
- Reset and clean returned equipment.
- Track equipment returns, warranty repairs, and replacements.
- Assist with CCTV systems’ ongoing operation.
- Log IT orders/invoices/notes for Credit Card statement reconciliation.
- Various tasks within the IT context
Qualifications
- Required: Candidate must be Bilingual (English + French)
- Required: Valid G Drivers license and clean drivers abstract
- Required: High School diploma
- Required: Minimum 2 years experience in a support or administrative role related to IT services
- Required: Intermediate knowledge of Windows setup, Office365 environments, Networking Concepts, and PC hardware components.
- Asset: IT-related certificates
- Asset: professional communicator and patient demeanor.
Job type
Full time from Monday - Friday from 8am-5pm+ flexibility with working on Saturdays
Location
458 Montreal Rd. or 295 Hunt Club Rd.
If your goal is to be a part of a premium, fast-paced, and supportive team, the Mark Motors Group is looking for you! Apply today and ignite your career with us!
Candidates selected to move forward will be contacted via email with details regarding the first stage of the hiring process.
Closing date: October 15th 2025
About Audi Ottawa
Audi Ottawa is a part of the Mark Motors Group – which has served the Ottawa/Gatineau area since 1959. The world wide Audi concept store called the Terminal is a beautifully designed facility to delight visitors. It is a true destination which represents the Audi brand in sophistication and technology.
Inside you will find a dedicated team of experts to assist you with your needs. They all take a great deal of pride to exceeding your expectations, build loyalty and represent the fast moving Audi brand.
The destination is filled with Audi messaging both inside and out. The exterior features the iconic rings and floor to ceiling glass windows. Around the windows you will see an aluminum honeycomb which wraps around the building to deliver a sort of 3D effect. The honeycomb is inspired by the silver color palette Audi uses and the light weight aluminum metal is very common in the Audi fleet. The blade which is present at the main entrance is to remind us of the R8 and its side blade. The inviting exterior makes you want to come and discover more!
As you enter the dealership you will be wowed by its sporty, sleek and progressive space. A curved wall is a dominant feature, delivering the dynamic feel of a sloped speedway much like the Nürburgring in Germany. The interior space with its white walls, dark floors and curved wall makes you want to move around in the space and discover the latest Audi has to offer. Inside you will find the new car and the certified plus showroom along with a Customer Private lounge where you can build your Audi. The lounge will allow you to see virtually what you have built, open and close doors and hear the car start!