Technical Product Manager
Top Benefits
About the role
Who you are
- We're looking for candidates from a range of backgrounds who know how to get things done. This role is a remote North American position
- Success in this role comes from our culture, diversity and dynamic distributed team, so we value people who are authentic, take ownership, and deliver together!
- An uncanny ability to take complex technical problems and distill them into coherent frameworks to foster support for technical resources
- Active listener who has a knack for knowing when to share and offer context proactively
- Passion for understanding customer needs and pairing with data and outstanding design to elegantly resolve problems
- Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, evaluate outcomes and challenge conventional wisdom
- Experience in product lifecycle management
- Experience with Agile software development methodologies and are comfortable describing related technical concepts and capabilities
- You care deeply about delivering on our brand promise and are excited to immerse yourself in our culture
- 5+ years of experience in product management in a technical environment/Software development organizations
- Deep understanding of Telecoms and/or Product Catalog, specifically when it comes to B2B platforms
- Background in Computer Science, Business, IT, or related field
- Technical knowledge of event-driven architecture, microservices, and API-first platform development
- Self-starter, team player and results-oriented, able to work under minimal mentorship
- Background in software development and program management is preferred
- Organizational and leadership abilities
- Excellent communication skills
- Creative thinking skills and problem-solving aptitude
What the job involves
- We are seeking an experienced, collaborative and resourceful Technical Product Owner to lead team priorities, product strategy, specify service features and capabilities, and drive the timely delivery of new products
- You’ll translate ideas into strategy and features, and follow product development from start to finish
- This contract position covers a parental leave for 12 months
- Act as the product owner for several software services and maintain visibility of the roadmap and its execution within the business unit
- Create and execute on product area vision, driving towards specific business goals through our customer experience
- Work with senior management to create product plans, solutions, roadmaps, and coordinate with cross-functional teams for delivery
- Craft comprehensive user stories, establish the objectives, strategies, and actions needed to solve our customer's problems
- Lead the end-to-end product development lifecycle from Discovery, Definition, Design, Development, Deployment and support post-deployment hand off to our operations teams
- Collect and analyze feedback from customers, partners and other teams to shape requirements, features and end product
- Ensure products and releases are launched correctly and on schedule
- Collaborate with different Engineering and Product teams across the organization to deliver value through internal tooling, education, and documentation
- Coordinate release cycle and manage cross-team dependencies
- Prioritizing our Customers above all by working directly with them as well as Product, Engineering and Customer Support teams to continually represent and improve the product
- Improve and expand your skills driven by a continuous desire to learn about new technologies and processes
Benefits
- Flexible work hours and an asynchronous approach
- Remote-first
- "Distributed Workplace Bonus"
- Health, vision, dental benefits
- Annual Flexible Health Spending and Lifestyle Spending dollars
- Learning and development programs with a flexible, annual learning reimbursement fund
- Mental health benefits
- Employee resource groups
- Family/fertility planning support, parental and adoptive leave
- Three weeks of leave, plenty of personal days, and annual paid gratitude days over the holiday season
- Stock options
- Retirement savings plan contributions
About Tucows
We do a lot, but at our core, we’re in the business of keeping people connected and keeping the Internet open. We’re made up of three companies: Tucows Domains, Ting, and Wavelo.
As Tucows Domains, we help people find their place online as the world’s largest domain name wholesaler and the third-largest domain registrar globally.
As Ting Internet, we deliver high-speed fiber internet service to communities across the United States.
As Wavelo, we believe the future of telecom is simple. We build modern, flexible software for CSPs (communication service providers) globally.
Together, we are making the Internet better.
Tucows’ investor info (NASDAQ: TCX, TSX: TC) can be found at https://www.tucows.com/investors/
#JoinTheHerd at tucows.com/careers
[It's pronounced two-cows, btw.]
Technical Product Manager
Top Benefits
About the role
Who you are
- We're looking for candidates from a range of backgrounds who know how to get things done. This role is a remote North American position
- Success in this role comes from our culture, diversity and dynamic distributed team, so we value people who are authentic, take ownership, and deliver together!
- An uncanny ability to take complex technical problems and distill them into coherent frameworks to foster support for technical resources
- Active listener who has a knack for knowing when to share and offer context proactively
- Passion for understanding customer needs and pairing with data and outstanding design to elegantly resolve problems
- Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, evaluate outcomes and challenge conventional wisdom
- Experience in product lifecycle management
- Experience with Agile software development methodologies and are comfortable describing related technical concepts and capabilities
- You care deeply about delivering on our brand promise and are excited to immerse yourself in our culture
- 5+ years of experience in product management in a technical environment/Software development organizations
- Deep understanding of Telecoms and/or Product Catalog, specifically when it comes to B2B platforms
- Background in Computer Science, Business, IT, or related field
- Technical knowledge of event-driven architecture, microservices, and API-first platform development
- Self-starter, team player and results-oriented, able to work under minimal mentorship
- Background in software development and program management is preferred
- Organizational and leadership abilities
- Excellent communication skills
- Creative thinking skills and problem-solving aptitude
What the job involves
- We are seeking an experienced, collaborative and resourceful Technical Product Owner to lead team priorities, product strategy, specify service features and capabilities, and drive the timely delivery of new products
- You’ll translate ideas into strategy and features, and follow product development from start to finish
- This contract position covers a parental leave for 12 months
- Act as the product owner for several software services and maintain visibility of the roadmap and its execution within the business unit
- Create and execute on product area vision, driving towards specific business goals through our customer experience
- Work with senior management to create product plans, solutions, roadmaps, and coordinate with cross-functional teams for delivery
- Craft comprehensive user stories, establish the objectives, strategies, and actions needed to solve our customer's problems
- Lead the end-to-end product development lifecycle from Discovery, Definition, Design, Development, Deployment and support post-deployment hand off to our operations teams
- Collect and analyze feedback from customers, partners and other teams to shape requirements, features and end product
- Ensure products and releases are launched correctly and on schedule
- Collaborate with different Engineering and Product teams across the organization to deliver value through internal tooling, education, and documentation
- Coordinate release cycle and manage cross-team dependencies
- Prioritizing our Customers above all by working directly with them as well as Product, Engineering and Customer Support teams to continually represent and improve the product
- Improve and expand your skills driven by a continuous desire to learn about new technologies and processes
Benefits
- Flexible work hours and an asynchronous approach
- Remote-first
- "Distributed Workplace Bonus"
- Health, vision, dental benefits
- Annual Flexible Health Spending and Lifestyle Spending dollars
- Learning and development programs with a flexible, annual learning reimbursement fund
- Mental health benefits
- Employee resource groups
- Family/fertility planning support, parental and adoptive leave
- Three weeks of leave, plenty of personal days, and annual paid gratitude days over the holiday season
- Stock options
- Retirement savings plan contributions
About Tucows
We do a lot, but at our core, we’re in the business of keeping people connected and keeping the Internet open. We’re made up of three companies: Tucows Domains, Ting, and Wavelo.
As Tucows Domains, we help people find their place online as the world’s largest domain name wholesaler and the third-largest domain registrar globally.
As Ting Internet, we deliver high-speed fiber internet service to communities across the United States.
As Wavelo, we believe the future of telecom is simple. We build modern, flexible software for CSPs (communication service providers) globally.
Together, we are making the Internet better.
Tucows’ investor info (NASDAQ: TCX, TSX: TC) can be found at https://www.tucows.com/investors/
#JoinTheHerd at tucows.com/careers
[It's pronounced two-cows, btw.]