Jobs.ca
Jobs.ca
Language
Audi West Ottawa logo

Audi Brand Specialist - Audi West Ottawa

Nepean, ON
Senior Level
full_time

About the role

Mark Motors Group prides itself on being Ottawa’s Premium vehicle leader in both sales and service. Come join our Audi West Ottawa location on West Hunt Club and become a member of one of Canada’s Top Audi dealerships. We are focused on exceptional customer service and on developing our teams to be the best in the market.

We are looking to add a Audi Brand Specialist to join the team!

Responsibilities include and are not limited to

  • Present and sell company products and services to current and potential clients
  • Follow-up on new leads and referrals resulting from field activity
  • Prepare presentations, proposals and costs for clients
  • Provide clients with a test drive and walk thru
  • Identify and resolve client concerns
  • Understand the current programs that are being offered by the manufacturer
  • Participate in marketing events such as car launches, trade shows, NAC events and networking events
  • Inspects the car before delivery to ensure it is ready for customer delivery
  • Review and understand the details of your deal including cash, finance and lease
  • Work side by side with the finance managers and delivery specialist
  • Provide a thorough delivery of the car of purchase
  • Follow-up with client throughout the entire sales process all the way to delivery and beyond
  • Maintains and completes current training requirements as laid out by the manufacturer and Mark Motors
  • Maintains required levels of SSI as described by manufacturer and/or dealership

Qualifications

  • Bilingualism (English and French) is considered a strong asset
  • 1 – 3 years in a customer facing role. Preferably in automotive or sales.
  • Exceptional customer service and relationship-building skills
  • Completed OMVIC course

If your goal is to be a part of a premium, fast-paced, and supportive team, the Mark Motors Group is looking for you! Apply today and ignite your career with us!

Candidates selected to move forward will be contacted via email with details regarding the first stage of the hiring process.

About Audi West Ottawa

Motor Vehicle Manufacturing
11-50

Audi West Ottawa is honoured to be ranked the #1 Audi Team in Canada! Leading in loyalty, retention and re-inventing the customer experience.

Audi West Ottawa on Hunt Club road opened its doors Fall of 2005, and its continued focus on customers, employees, and fostering a culture of a tradition in excellence has been the key to its recipe and success. This convenient destination is complimented by a strong, knowledgeable and dedicated service, parts, and sales team. Here you will be delivered a seamless Mark Motors experience which is focused on your needs.

We work to exceed customer expectations by listening to what our customers are saying. We want to understand your needs as it will ensure we maintain our stride in always being the best. We treat every customer and employee with the highest level of respect as we are focused on building loyal, long-term relationships. We want to earn your trust.

As a valued client of Audi West Ottawa, you will have the opportunity to take advantage of all the benefits we offer which include and not limited to:

A complimentary loaner vehicle when your car is in for service. Our loaners are clean, fueled and are current model year. We will endeavor to offer you an Audi you have not yet driven, so you have a feel for other product offerings. We offer a complimentary shuttle option when your car is in for service. At times, you may not want to drive, pay for parking and would like the luxury of being dropped off and picked-up when your car is ready in service. We have available a valet service, which may work better for you and your schedule when your car needs service. We are happy to valet your vehicle from your home or office in the Ottawa area. We offer our clients a complimentary car wash every Saturday (weather permitting). As a proud partner of the National Arts Center, we are proud to offer our valued clients a night on out on the town with tickets to our Signature Concert Series, complete with complimentary beverages in