cell phone repair technician
Top Benefits
About the role
Overview
Languages
English
Education
Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
On-site customer service
Testing Repair Service
Responsibilities
Tasks
Install, arrange, remove and maintain telephone equipment, wiring and associated hardware Repair or replace defective telephone equipment Analyze test results and adjust, change or repair switching system, network, associated equipment and software Complete and maintain test and service reports Determine nature, cause and location of trouble Operate computerized testing systems to conduct service tests on customer lines and equipment
Additional information
Work conditions and physical capabilities
Fast-paced environment
Attention to detail Combination of sitting, standing, walking Manual dexterity
Personal suitability
Organized
Reliability Accurate Dependability
Benefits
Other benefits
Free parking available
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for persons with disabilities
Participates in a government or community program or initiative that supports persons with disabilities Offers mentorship, coaching and/or networking opportunities for persons with disabilities Provides awareness training to employees to create a welcoming work environment for persons with disabilities
Support for newcomers and refugees
Supports newcomers and/or refugees with foreign credential recognition
Offers mentorship programs that pair newcomers and/or refugees with experienced employees Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Support for youths
Offers mentorship, coaching and/or networking opportunities for youth
Provides awareness training to employees to create a welcoming work environment for youth
Support for Veterans
Offers mentorship, coaching and/or networking opportunities for Veterans
Offers workshops, counselling services or other resources to help Veterans navigate their transition into the civilian workforce (for example: adapting to different organizational structures)
Support for Indigenous people
Offers mentorship, coaching and/or networking opportunities for Indigenous workers Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
Support for mature workers
Applies hiring policies that discourage age discrimination
Offers mentorship, coaching and/or networking opportunities for mature workers Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)
Supports for visible minorities
Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.) Offers mentorship programs that pair members of visible minorities with experienced employees Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
About Dr. Phone Fix
At Dr. Phone Fix, we’re committed to revolutionizing the cell phone repair and pre-owned device market. Led by an unstoppable entrepreneur with years of industry expertise, our mission is to deliver outstanding customer service while providing high-quality, fast, and reliable repair solutions.
The company has grown from humble beginnings to a trusted national chain with 35 stores across Canada. We are proud to be an Authorized Service Centre for major OEM manufacturers. We maintain rigorous standards for all repairs, using only quality parts and offering a lifetime warranty on our repair services. In addition to repairs, we offer high-quality certified pre-owned devices that undergo a comprehensive 54-point inspection and come with a one-year warranty. This ensures that our customers not only save money but also receive reliable, certified devices.
Founded in 2019, Dr. Phone Fix has been recognized (honoured) at award events in England, Italy, Turkey and Canada with numerous International and local awards for growth, customer excellence and sustainability in competitions and has been named one of Canada’s Top Ten Growth Companies by the country’s leading business publication, the Globe and Mail.
Our success is driven by our knowledgeable, friendly staff who strive to exceed customer expectations every day. We believe in building trust through quality, speed, and transparency, which has made us a trusted brand for repairs, pre-owned devices, and customer service excellence.
Our promise? High-quality parts, lifetime warranties, fair prices, and an experience that brings customers back as repeat business. Whether you're looking for quick repairs, certified preowned devices, or tech advice, Dr. Phone Fix is here to provide exceptional service every time.
For inquiries, partnerships, or just to learn more about what we do, connect with us here!
Let us help you stay connected, with service that goes above and beyond.
Similar Jobs
cell phone repair technician
Top Benefits
About the role
Overview
Languages
English
Education
Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
On-site customer service
Testing Repair Service
Responsibilities
Tasks
Install, arrange, remove and maintain telephone equipment, wiring and associated hardware Repair or replace defective telephone equipment Analyze test results and adjust, change or repair switching system, network, associated equipment and software Complete and maintain test and service reports Determine nature, cause and location of trouble Operate computerized testing systems to conduct service tests on customer lines and equipment
Additional information
Work conditions and physical capabilities
Fast-paced environment
Attention to detail Combination of sitting, standing, walking Manual dexterity
Personal suitability
Organized
Reliability Accurate Dependability
Benefits
Other benefits
Free parking available
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for persons with disabilities
Participates in a government or community program or initiative that supports persons with disabilities Offers mentorship, coaching and/or networking opportunities for persons with disabilities Provides awareness training to employees to create a welcoming work environment for persons with disabilities
Support for newcomers and refugees
Supports newcomers and/or refugees with foreign credential recognition
Offers mentorship programs that pair newcomers and/or refugees with experienced employees Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Support for youths
Offers mentorship, coaching and/or networking opportunities for youth
Provides awareness training to employees to create a welcoming work environment for youth
Support for Veterans
Offers mentorship, coaching and/or networking opportunities for Veterans
Offers workshops, counselling services or other resources to help Veterans navigate their transition into the civilian workforce (for example: adapting to different organizational structures)
Support for Indigenous people
Offers mentorship, coaching and/or networking opportunities for Indigenous workers Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
Support for mature workers
Applies hiring policies that discourage age discrimination
Offers mentorship, coaching and/or networking opportunities for mature workers Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)
Supports for visible minorities
Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.) Offers mentorship programs that pair members of visible minorities with experienced employees Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
About Dr. Phone Fix
At Dr. Phone Fix, we’re committed to revolutionizing the cell phone repair and pre-owned device market. Led by an unstoppable entrepreneur with years of industry expertise, our mission is to deliver outstanding customer service while providing high-quality, fast, and reliable repair solutions.
The company has grown from humble beginnings to a trusted national chain with 35 stores across Canada. We are proud to be an Authorized Service Centre for major OEM manufacturers. We maintain rigorous standards for all repairs, using only quality parts and offering a lifetime warranty on our repair services. In addition to repairs, we offer high-quality certified pre-owned devices that undergo a comprehensive 54-point inspection and come with a one-year warranty. This ensures that our customers not only save money but also receive reliable, certified devices.
Founded in 2019, Dr. Phone Fix has been recognized (honoured) at award events in England, Italy, Turkey and Canada with numerous International and local awards for growth, customer excellence and sustainability in competitions and has been named one of Canada’s Top Ten Growth Companies by the country’s leading business publication, the Globe and Mail.
Our success is driven by our knowledgeable, friendly staff who strive to exceed customer expectations every day. We believe in building trust through quality, speed, and transparency, which has made us a trusted brand for repairs, pre-owned devices, and customer service excellence.
Our promise? High-quality parts, lifetime warranties, fair prices, and an experience that brings customers back as repeat business. Whether you're looking for quick repairs, certified preowned devices, or tech advice, Dr. Phone Fix is here to provide exceptional service every time.
For inquiries, partnerships, or just to learn more about what we do, connect with us here!
Let us help you stay connected, with service that goes above and beyond.