Social Development Coordinator
About the role
Role Profile
Position Title: Social Development Coordinator
Department: Human Services
Reports To: Social Development Manager (or designate)
FTE/Hours: Full-Time, $28.00 per-hour
Location: Merritt, British Columbia, Canada
ABOUT LNIB
The Lower Nicola Indian Band (LNIB) is a vibrant and growing First Nations community in British Columbia, committed to the well-being, culture, and prosperity of its members. LNIB provides a wide range of programs and services including health, education, social development, governance, and economic development initiatives.
We value innovation, collaboration, and respect for our traditions, and we are dedicated to fostering a supportive, inclusive, and safe work environment for all employees. LNIB follows Indigenous governance principles and prioritizes community engagement, cultural knowledge, and sustainable development in all its operations.
Join LNIB and be part of a team that is making a meaningful impact in the community while contributing to a dynamic and culturally rich workplace.
POSITION SUMMARY
The Social Development Coordinator is responsible for the delivery, coordination, and continuous improvement of social development and income assistance programs for Lower Nicola Indian Band (LNIB).
This role supports individuals and families through a holistic, client-centered approach, addressing barriers to wellness, employment, and self-sufficiency. The Coordinator works collaboratively across departments and external agencies to ensure culturally safe, trauma-informed, and effective service delivery aligned with LNIB values and funding requirements.
KEY RESPONSIBILITIES
PROGRAM DELIVERY & CASE MANAGEMENT
- Administer social assistance and related programs in accordance with ISC/Indigenous Services Canada guidelines and LNIB policies
- Conduct client intakes, needs assessments, and ongoing case management
- Develop individualized support plans focused on independence, employment readiness, and overall well-being
- Monitor client progress and adjust supports as needed
- Maintain accurate, confidential client records using digital systems
CLIENT SUPPORT & ADVOCACY
- Provide one-on-one support, guidance, and referrals to community members
- Assist clients in accessing employment, education, housing, and health-related services
- Advocate on behalf of clients with external agencies and service providers
- Support clients through complex or crisis situations using a trauma-informed approach
PROGRAM DEVELOPMENT & COMPLIANCE
- Ensure programs are delivered in compliance with funding agreements, policies, and reporting requirements
- Track program outcomes and contribute to reporting, proposals, and funding documentation
- Identify gaps in services and recommend improvements or new initiatives
- Support audits, file reviews, and program evaluations
COMMUNITY ENGAGEMENT & COLLABORATION
- Promote awareness of social development programs within the community
- Collaborate with internal departments (Health, Education, Economic Development, Housing, etc.) to support integrated service delivery
- Build relationships with external partners, including government agencies and community organizations
- Participate in community events, outreach, and engagement initiatives
ADMINISTRATIVE & REPORTING
- Maintain up-to-date client files and program documentation
- Prepare reports, statistics, and summaries as required
- Support budgeting processes and tracking of program expenditures
- Contribute to internal communications and reporting as needed
QUALIFICATIONS
- Diploma or Degree in Social Work, Human Services, or a related field is an asset
- Equivalent combination of education and relevant experience will be considered
- Experience working in social development, income assistance, or community support services
- Experience working with Indigenous communities strongly preferred
- Demonstrated experience in case management and client support
KNOWLEDGE, SKILLS, AND ABILITIES
- Strong understanding of social assistance programs and socio-economic challenges
- Ability to apply trauma-informed and culturally safe practices
- Strong communication, interpersonal, and conflict resolution skills
- Excellent organization, time management, and documentation skills
- Ability to manage sensitive and confidential information
- Proficiency with Microsoft Office and case management or database systems
WORKING ENVIRONMENT
- Office-based with frequent interaction with clients
- Exposure to sensitive and emotionally complex situations
- Occasional travel or community outreach required
PREFERENCE
The Lower Nicola Indian Band (LNIB) follows Section 25 of the Human Rights Code, giving preference to Indigenous applicants where applicable.
Not the right fit? Search for Social Development Coordinator jobs in Merritt, BC
About Lower Nicola Indian Band
The Nłeʔkepmxc traditionally use clothing, face painting and jewelry to express the surrounding landscape, their dreams, and their experiences.
The basketry of the Nłeʔkepmxc is known worldwide as a refined form of artisanship. The Nłeʔkepmxc Tribal Council (NNTC) was established in the early 1980’s to protect and promote the title and rights of the Nłeʔkepmxc Nation, and defend and advance interests in jurisdiction and economic rights including access to the fishery and forest sources.
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Social Development Coordinator
About the role
Role Profile
Position Title: Social Development Coordinator
Department: Human Services
Reports To: Social Development Manager (or designate)
FTE/Hours: Full-Time, $28.00 per-hour
Location: Merritt, British Columbia, Canada
ABOUT LNIB
The Lower Nicola Indian Band (LNIB) is a vibrant and growing First Nations community in British Columbia, committed to the well-being, culture, and prosperity of its members. LNIB provides a wide range of programs and services including health, education, social development, governance, and economic development initiatives.
We value innovation, collaboration, and respect for our traditions, and we are dedicated to fostering a supportive, inclusive, and safe work environment for all employees. LNIB follows Indigenous governance principles and prioritizes community engagement, cultural knowledge, and sustainable development in all its operations.
Join LNIB and be part of a team that is making a meaningful impact in the community while contributing to a dynamic and culturally rich workplace.
POSITION SUMMARY
The Social Development Coordinator is responsible for the delivery, coordination, and continuous improvement of social development and income assistance programs for Lower Nicola Indian Band (LNIB).
This role supports individuals and families through a holistic, client-centered approach, addressing barriers to wellness, employment, and self-sufficiency. The Coordinator works collaboratively across departments and external agencies to ensure culturally safe, trauma-informed, and effective service delivery aligned with LNIB values and funding requirements.
KEY RESPONSIBILITIES
PROGRAM DELIVERY & CASE MANAGEMENT
- Administer social assistance and related programs in accordance with ISC/Indigenous Services Canada guidelines and LNIB policies
- Conduct client intakes, needs assessments, and ongoing case management
- Develop individualized support plans focused on independence, employment readiness, and overall well-being
- Monitor client progress and adjust supports as needed
- Maintain accurate, confidential client records using digital systems
CLIENT SUPPORT & ADVOCACY
- Provide one-on-one support, guidance, and referrals to community members
- Assist clients in accessing employment, education, housing, and health-related services
- Advocate on behalf of clients with external agencies and service providers
- Support clients through complex or crisis situations using a trauma-informed approach
PROGRAM DEVELOPMENT & COMPLIANCE
- Ensure programs are delivered in compliance with funding agreements, policies, and reporting requirements
- Track program outcomes and contribute to reporting, proposals, and funding documentation
- Identify gaps in services and recommend improvements or new initiatives
- Support audits, file reviews, and program evaluations
COMMUNITY ENGAGEMENT & COLLABORATION
- Promote awareness of social development programs within the community
- Collaborate with internal departments (Health, Education, Economic Development, Housing, etc.) to support integrated service delivery
- Build relationships with external partners, including government agencies and community organizations
- Participate in community events, outreach, and engagement initiatives
ADMINISTRATIVE & REPORTING
- Maintain up-to-date client files and program documentation
- Prepare reports, statistics, and summaries as required
- Support budgeting processes and tracking of program expenditures
- Contribute to internal communications and reporting as needed
QUALIFICATIONS
- Diploma or Degree in Social Work, Human Services, or a related field is an asset
- Equivalent combination of education and relevant experience will be considered
- Experience working in social development, income assistance, or community support services
- Experience working with Indigenous communities strongly preferred
- Demonstrated experience in case management and client support
KNOWLEDGE, SKILLS, AND ABILITIES
- Strong understanding of social assistance programs and socio-economic challenges
- Ability to apply trauma-informed and culturally safe practices
- Strong communication, interpersonal, and conflict resolution skills
- Excellent organization, time management, and documentation skills
- Ability to manage sensitive and confidential information
- Proficiency with Microsoft Office and case management or database systems
WORKING ENVIRONMENT
- Office-based with frequent interaction with clients
- Exposure to sensitive and emotionally complex situations
- Occasional travel or community outreach required
PREFERENCE
The Lower Nicola Indian Band (LNIB) follows Section 25 of the Human Rights Code, giving preference to Indigenous applicants where applicable.
Not the right fit? Search for Social Development Coordinator jobs in Merritt, BC
About Lower Nicola Indian Band
The Nłeʔkepmxc traditionally use clothing, face painting and jewelry to express the surrounding landscape, their dreams, and their experiences.
The basketry of the Nłeʔkepmxc is known worldwide as a refined form of artisanship. The Nłeʔkepmxc Tribal Council (NNTC) was established in the early 1980’s to protect and promote the title and rights of the Nłeʔkepmxc Nation, and defend and advance interests in jurisdiction and economic rights including access to the fishery and forest sources.