Benefits Administrator - Casual
Top Benefits
About the role
Marketing Statement
A career at TransLink and our family of companies means working with people with a wide range of skills and perspectives, all teaming up towards a common goal: preserving and enhancing the region's world-envied quality of life. Together, we connect the region and enhance its livability by providing a sustainable transit and transportation network, embraced by our communities and people.
At TransLink we are dedicated to building a workforce that reflects the diversity of the communities in which we live. We’re committed to fostering an inclusive, equitable and accessible workplace, recognizing the unique value and skills every individual brings.
Looking for a great place to work where your contributions are valued and you can make a difference in a vibrant city? At TransLink, one of BC’s Top Employers, you'll help make Metro Vancouver a better place to live, built on transportation excellence. Put your future in motion!
Responsibilities
Enrols new wage and salary employees on benefit plans. Ensures continuing correct enrolment of all union and non-union employees/ retirees in benefit plans. Performs a variety of clerical duties relating to administration of the short-term disability plan for Union members. Performs a variety of clerical duties relating to administration of the income continuance/long term disability plans for Union members and Exempt employees. Monitors and ensures the benefits data integrity. Administers WCB/LTD pension deeming for eligible Union and Exempt employees. Responds to requests from lawyers, WCB and other insurers for employee information such as details of employee loss of earnings due to illness or injury. Completes certificates of earnings as requested by the employee for personal insurance coverage. Responds to Freedom of Information requests by reviewing and copying employee personnel files to the concerned party according to established procedures. Issues transit passes to eligible employees, retirees and other persons as instructed. Enters transit pass information into the system to ensure employee’s records reflect the correct benefit coverage. Assists in researching issues with faulty transit pass cards and follows up with the support team and the employee as required.
Qualifications
Requires High School graduation including courses in human resources administration, word processing, database and spreadsheet software. Requires 18 months previous experience as an employee benefits clerk, disability or extended health benefits claims clerk, or similar job, involving dealing with clients in a service and problem-solving capacity. A further period of up to six (6) months in the position is required to acquire knowledge of various employee benefit plans and related procedures, and to become familiar with common problems and solutions.
Other Information
Work assignments may vary based on business needs and operational requirements. However, once assigned to the role, the successful candidate will be expected to work full-time during regular business hours, Monday to Friday during the assignment.
Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.
Work Schedule
This is a casual position. The hours are not fixed and may vary depending on the assignment.
Work Designation
Resident
This position works predominately on-site
Rate of Pay
Salary $5,818 - $6,979 per month (Actual salary offered will be commensurate with education, experience and internal parity).
How to Apply
Please click the 'Apply' button at the top right corner of the page or go to http://www.translink.ca/careers to apply for this position and view instructions on the process.
INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line.
Posting Date: August 12, 2025
Closing Date: Open until filled
Please note that only those short listed will be contacted.
Having trouble applying? Please view the System Requirements & FAQ's by going to http://www.translink.ca/careers.
Equal Employment Opportunity
TransLink is committed to employment equity and building a diverse workforce, representative of the customers we serve and the many communities in the Metro Vancouver region. We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities to apply. Learn more about TransLink's commitment to equity, diversity and inclusion.
Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us at jobs@translink.ca.
About TransLink
TransLink is Metro Vancouver’s regional transportation authority and as an enterprise, we’re proud to be one of BC’s Top Employers.
Stand on a street corner in Metro Vancouver and very likely, within a couple minutes, you’ll see us! We are the people and goods movers for our region. But, what does that mean?
We manage and operate an integrated regional transportation system — connecting communities by bus, rail, SeaBus, custom transit services, pedestrian and cycling paths, the Major Road Network and five bridges. Helping people and goods get from A to B — that’s our bread and butter. At the same time, we help deliver the region’s goal of creating a greener, more sustainable, more livable Metro Vancouver.
We serve 500,000 people a day — young and old from all parts of our region and all walks of life. We deliver them to the people and places that matter to them, and back again. Our employees are united by the common goal of delivering the best to our customers no matter where they work — the shop floor, in the drivers’ seat, planning for the future, managing our Compass Card system, keeping customers safe, or staffing our stations, just to name a few.
Our enterprise includes TransLink and three operating companies: B.C. Rapid Transit Company, Coast Mountain Bus Company, and Transit Police.
We’re delivering for today and planning for the future, and we’re always looking for top talent. Want to see where you fit in? Check out translink.ca/careers.
Benefits Administrator - Casual
Top Benefits
About the role
Marketing Statement
A career at TransLink and our family of companies means working with people with a wide range of skills and perspectives, all teaming up towards a common goal: preserving and enhancing the region's world-envied quality of life. Together, we connect the region and enhance its livability by providing a sustainable transit and transportation network, embraced by our communities and people.
At TransLink we are dedicated to building a workforce that reflects the diversity of the communities in which we live. We’re committed to fostering an inclusive, equitable and accessible workplace, recognizing the unique value and skills every individual brings.
Looking for a great place to work where your contributions are valued and you can make a difference in a vibrant city? At TransLink, one of BC’s Top Employers, you'll help make Metro Vancouver a better place to live, built on transportation excellence. Put your future in motion!
Responsibilities
Enrols new wage and salary employees on benefit plans. Ensures continuing correct enrolment of all union and non-union employees/ retirees in benefit plans. Performs a variety of clerical duties relating to administration of the short-term disability plan for Union members. Performs a variety of clerical duties relating to administration of the income continuance/long term disability plans for Union members and Exempt employees. Monitors and ensures the benefits data integrity. Administers WCB/LTD pension deeming for eligible Union and Exempt employees. Responds to requests from lawyers, WCB and other insurers for employee information such as details of employee loss of earnings due to illness or injury. Completes certificates of earnings as requested by the employee for personal insurance coverage. Responds to Freedom of Information requests by reviewing and copying employee personnel files to the concerned party according to established procedures. Issues transit passes to eligible employees, retirees and other persons as instructed. Enters transit pass information into the system to ensure employee’s records reflect the correct benefit coverage. Assists in researching issues with faulty transit pass cards and follows up with the support team and the employee as required.
Qualifications
Requires High School graduation including courses in human resources administration, word processing, database and spreadsheet software. Requires 18 months previous experience as an employee benefits clerk, disability or extended health benefits claims clerk, or similar job, involving dealing with clients in a service and problem-solving capacity. A further period of up to six (6) months in the position is required to acquire knowledge of various employee benefit plans and related procedures, and to become familiar with common problems and solutions.
Other Information
Work assignments may vary based on business needs and operational requirements. However, once assigned to the role, the successful candidate will be expected to work full-time during regular business hours, Monday to Friday during the assignment.
Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.
Work Schedule
This is a casual position. The hours are not fixed and may vary depending on the assignment.
Work Designation
Resident
This position works predominately on-site
Rate of Pay
Salary $5,818 - $6,979 per month (Actual salary offered will be commensurate with education, experience and internal parity).
How to Apply
Please click the 'Apply' button at the top right corner of the page or go to http://www.translink.ca/careers to apply for this position and view instructions on the process.
INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line.
Posting Date: August 12, 2025
Closing Date: Open until filled
Please note that only those short listed will be contacted.
Having trouble applying? Please view the System Requirements & FAQ's by going to http://www.translink.ca/careers.
Equal Employment Opportunity
TransLink is committed to employment equity and building a diverse workforce, representative of the customers we serve and the many communities in the Metro Vancouver region. We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities to apply. Learn more about TransLink's commitment to equity, diversity and inclusion.
Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us at jobs@translink.ca.
About TransLink
TransLink is Metro Vancouver’s regional transportation authority and as an enterprise, we’re proud to be one of BC’s Top Employers.
Stand on a street corner in Metro Vancouver and very likely, within a couple minutes, you’ll see us! We are the people and goods movers for our region. But, what does that mean?
We manage and operate an integrated regional transportation system — connecting communities by bus, rail, SeaBus, custom transit services, pedestrian and cycling paths, the Major Road Network and five bridges. Helping people and goods get from A to B — that’s our bread and butter. At the same time, we help deliver the region’s goal of creating a greener, more sustainable, more livable Metro Vancouver.
We serve 500,000 people a day — young and old from all parts of our region and all walks of life. We deliver them to the people and places that matter to them, and back again. Our employees are united by the common goal of delivering the best to our customers no matter where they work — the shop floor, in the drivers’ seat, planning for the future, managing our Compass Card system, keeping customers safe, or staffing our stations, just to name a few.
Our enterprise includes TransLink and three operating companies: B.C. Rapid Transit Company, Coast Mountain Bus Company, and Transit Police.
We’re delivering for today and planning for the future, and we’re always looking for top talent. Want to see where you fit in? Check out translink.ca/careers.