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Operations Supervisor, Holt Renfrew Yorkdale

Toronto, Ontario, Canada
Mid Level
Full-Time

About the role

Position

JOB DESCRIPTION: Operations Supervisor

REPORTS TO: Boutique Manager / Operations Manager

Job Purpose

Working with the Boutique Management, the Operations Supervisor is responsible for the day-to-day management of the non-selling functions of the Boutique. Responsibilities include overseeing shipping and receiving, after sales, inventory control, loss prevention, POS functions, facilities maintenance and assisting in management of all areas of Boutique operations as needed.

Job responsibilities

Tasks And Responsibilities

Ensure that all shipping and receiving functions that affect the store inventory are processed accurately by verifying purchase orders and ticketing and auditing the validation and verification reports. Maintain an orderly and neat stock and receiving area as well as the general maintenance of the store, ensuring merchandise is properly ticketed and sensored. Participate in all inventory and cycle counts. Oversee compliance of all associates with established Company policies, procedures, and standards, such as safekeeping of Company funds and property, personnel practices, security, inventory management, sales and record-keeping procedures. Train, coach, and manage all associates in execution of operations tasks, i.e POS procedures, return procedures, alteration requests, safety and security procedures, etc. Monitor the accuracy of receiving, transfers, damages, and returns-to-vendor (RTV's to Corporate to maintain the accuracy of the inventory. Ensure that adequate security exists and that physical facilities comply with safety codes and ordinances. Willingness to adhere to all company policies, procedures, regulations, and standards. Previous retail stock/shipping/receiving experience Produce and maintain operational reports and records to ensure adherence to Company policies and procedures. Ensure that all back-of-house operations are properly set-up and organized Lock and secure the store and oversee compliance with all opening/closing and security procedures. Assist with the process of payroll management, and scheduling of associates, and ensure compliance with payroll budgets. Help solve problems that affect the store's service, efficiency, and productivity. Provide and inspire outstanding service to our customers.

Profile

Requirements

3+ years of retail stock associate experience, with an operations background. Ability to work a full-time schedule including varies hours / days including nights, weekends, and holidays as needed. Strong interpersonal, communication, organization and follow-through skills. Physical ability to stand for extended periods, and to move and handle boxes of merchandise and fixtures throughout the store, which entails lifting, and perform all functions as set forth above. Willingness to adhere to all company policies, procedures, regulations, and standards. Availability to travel, as needed

Additional information

Christian Dior was the designer of dreams. In founding his House in 1947, marked by the revolution of the New Look, he metamorphosed his reveries into wonderful creations. Christian Dior Couture, the House of Dreams, is recognized for its French heritage and vibrant culture sublimating its unique Savoir-faire and Creativity through empowering "metiers d’art”. Our Maison is a destination for sustainable growth & success where we shape the future of our Talents in a positive, authentic & generous environment. We bloom & deliver excellence with passion, determination, courage & optimism to offer meaningful & daring codes.

Christian Dior Couture is part of the LVMH Group, where People Make the Difference. We value, celebrate, and welcome each unique talent and strive to create an inclusive environment providing all employees a sense of purpose. Beyond your role, we recognize the importance and passion of creating communities with shared values that enrich and impact beyond our organization. As an employee, you will have an opportunity to engage in our employee-led communities such as Sustainability, Diversity, Equity and Inclusion, and Corporate Social Responsibility.

Christian Dior Couture provides equal employment opportunities to all employees as part of the LVMH Group, which attaches great importance to ensuring that its Maisons and their partners share a set of common rules, practices, and principles with respect to ethics, social responsibility, and protection of the environment.

About Parfums Christian Dior

Personal Care Product Manufacturing
5001-10,000

Christian Dior described himself as a fashion and perfume designer. The House of Dior, founded in 1946, changed the face of style forever when its New Look was unveiled in the halls of 30 Avenue Montaigne on February 12th, 1947. The revolutionary look was accompanied by a fragrance, Miss Dior. This timeless perfume was the first fragrance created by a visionary brand which invented the concept of global beauty.

The spirit of Dior is reflected in each of the House's products and in the care taken at every stage of their production. From Grasse to Paris to the Dior Gardens, Parfums Christian Dior enhances the most beautiful ingredients so that each of its creations helps shape its global aura.

The House of Dior embodies passion, excellence, creativity, diversity, and collaboration. These values, so dear to the House, are at the heart of all Parfums Christian Dior’s activities. The Dior spirit is characterized by a professional environment of excellence where innovation and know-how have a primordial place. Day after day, all the Dior teams around the world are encouraged to be visionary, creative, audacious and agile. Thus, the House of Dior has always invested in employees to reveal their talent and personality, to build together, the Dior of tomorrow.

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