Clinical Information Clerk 1 (Full-time Permanent)
Top Benefits
About the role
Employment Status: Full-time
Department: Mental Health and Addictions
✓ Pension ✓ Dental Insurance ✓ Disability Insurance ✓ Health Insurance ✓ Life Insurance
Job Type
Full-time Permanent
Hours
1.00 FTE
Classification
CIC1
Department
Mental Health and Addictions
Salary
$26.8963 to $28.3517 per hour**under review*
As per CUPE LOCAL 822 Collective Agreement
Closing Date
Monday, March 16, 2026
If this opportunity sounds like a great fit for you and you meet most of the essential qualifications we are looking for, we encourage you to apply and provide us more details about why you think you would be a great fit. LWDH is dedicated to ongoing professional development and continuing education opportunities to enhance skillsets and working experience.
Description
Are you a seasoned administrative/clerical professional looking to expand your skillset on an interdisciplinary team? The Clinical Information Clerk is accountable to the Rapid Access Addictions Medicine (RAAM) clinic and supports the administrative function of the program.
Why Work with LWDH? In this position, there are many benefits to joining our team:
-
2 weeks paid vacation
-
Healthcare of Ontario Pension Plan enrolment, one of Canada’s largest defined benefit pension plans that includes inflation protections, survivor benefits, buyback options, and early retirement
-
Desjardin Group Life Insurance coverage that includes basic life insurance, short/long-term disability coverage, and voluntary custom options
-
Hospitals of Ontario Disability Income Plan coverage that includes short-term sick pay and long-term disability
-
Green Shield Canada extended health benefits for single and family including dental services, prescription, health services, vision, hospital accommodation, etc.
-
Relocation and accommodation packages and support
-
Access to staff physiotherapy, onsite gym, Employee Assistance Program, staff wellness initiatives, an employee perks program, and much more!
Qualifications
-
Secondary school diploma or equivalent
-
Post-secondary certificate in office administration an asset
-
Must have Medical Terminology Certificate, or be willing to complete training
-
Minimum 1-year work experience in Reception or Administrative Assistance; experience in the healthcare field an asset
-
Ability to work independently with minimal supervision and to work as part of an interdisciplinary team
-
Demonstrated positive interpersonal skills and ability to communicate effectively with the public both in person and by telephone
-
Effective verbal and written communication skills
-
Effective customer service skills
-
Proficient in the use of computers and Windows-based software including (but not limited to) Microsoft Word, Excel, PowerPoint, Policy Tech and internet
-
Excellent keyboarding skills; minimum of 40 wpm
-
Reliable attendance record
We thank all applicants for their interest but advise that only those selected for further consideration will be contacted. Qualified applicants may be considered for other comparable positions or within the same classification other than this posted position.
Please prepare your application in accordance with the qualifications posted in the job advertisement. LWDH is a proud and active partner in the All Nations Health Partners Ontario Health Team, working collaboratively towards the development of a seamless, patient-centre healthcare system. Applications will be screened based on the posted qualifications.
LWDH is committed to the principles of equity, diversity, and inclusion and belongingness in our operations, throughout our workplace, and seeks to employ individuals who are committed to and value these principles.
We believe in and promote the rights of all persons with disabilities as outlined in the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA 2005) and its related Accessibility Standards Regulations. To meet this responsibility, LWDH will make appropriate accommodations, including alternative formats available. Please inform Human Resources of any accommodation(s) at any point throughout the recruitment and selection process to ensure your equal participation.
LWDH values the importance of creating a workplace that reflects the population it serves and promotes the representation of the Employment Equity groups as outlined by the Employment Equity Act (1993). Applicants are encouraged to self-declare at the time of application. For more information, to request an accommodation, or to report a frequently publicly posted advertised job posting, please contact the Human Resources Department at 807-468-9861 ext. 2393.
About Lake of the Woods District Hospital
The Lake of the Woods District Hospital was founded in 1897, and was originally known as the Rat Portage Jubilee Hospital and then the Kenora General Hospital. Through the years a series of additions and renovations took place to meet the expanding needs of the population. On May 1, 1968, the St. Joseph's Hospital and the Kenora General Hospital amalgamated to form the Lake of the Woods District Hospital. Treating well over 30,000 people per year, Lake of the Woods District Hospital is Northwestern Ontario's largest hospital outside of Thunder Bay.
The Hospital's core programs include emergency and ambulatory care, chronic care, mental health, maternal and child health, and acute care services which include general medicine, intensive care and surgical services. It also manages a broad range of services including dialysis, chemotherapy, diagnostic imaging, mammography, ultrasound, addiction counseling and detoxification, a sexual assault centre, physiotherapy and rehabilitation services, ambulance (land and dedicated air), palliative care and various education programs.
The Lake of the Woods District Hospital meets the immediate healthcare needs of residents of the City of Kenora, as well as a large surrounding area, including several First Nations Communities. In recognition of the First Nations communities that it serves, the hospital is committed to ensuring that traditional native healing and culture are part of native health care, including a unique Native Healer Program that recognizes the spiritual component of aboriginal health care.
Our goal is to provide high quality patient care within the limits of our resources. Our healthcare team is made up of a wide range of dedicated, expert individuals who work along with your physician to provide you or your loved one with the best possible treatment. We are a fully accredited hospital under the national standards of the Canadian Council on Health Services Accreditation.
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Clinical Information Clerk 1 (Full-time Permanent)
Top Benefits
About the role
Employment Status: Full-time
Department: Mental Health and Addictions
✓ Pension ✓ Dental Insurance ✓ Disability Insurance ✓ Health Insurance ✓ Life Insurance
Job Type
Full-time Permanent
Hours
1.00 FTE
Classification
CIC1
Department
Mental Health and Addictions
Salary
$26.8963 to $28.3517 per hour**under review*
As per CUPE LOCAL 822 Collective Agreement
Closing Date
Monday, March 16, 2026
If this opportunity sounds like a great fit for you and you meet most of the essential qualifications we are looking for, we encourage you to apply and provide us more details about why you think you would be a great fit. LWDH is dedicated to ongoing professional development and continuing education opportunities to enhance skillsets and working experience.
Description
Are you a seasoned administrative/clerical professional looking to expand your skillset on an interdisciplinary team? The Clinical Information Clerk is accountable to the Rapid Access Addictions Medicine (RAAM) clinic and supports the administrative function of the program.
Why Work with LWDH? In this position, there are many benefits to joining our team:
-
2 weeks paid vacation
-
Healthcare of Ontario Pension Plan enrolment, one of Canada’s largest defined benefit pension plans that includes inflation protections, survivor benefits, buyback options, and early retirement
-
Desjardin Group Life Insurance coverage that includes basic life insurance, short/long-term disability coverage, and voluntary custom options
-
Hospitals of Ontario Disability Income Plan coverage that includes short-term sick pay and long-term disability
-
Green Shield Canada extended health benefits for single and family including dental services, prescription, health services, vision, hospital accommodation, etc.
-
Relocation and accommodation packages and support
-
Access to staff physiotherapy, onsite gym, Employee Assistance Program, staff wellness initiatives, an employee perks program, and much more!
Qualifications
-
Secondary school diploma or equivalent
-
Post-secondary certificate in office administration an asset
-
Must have Medical Terminology Certificate, or be willing to complete training
-
Minimum 1-year work experience in Reception or Administrative Assistance; experience in the healthcare field an asset
-
Ability to work independently with minimal supervision and to work as part of an interdisciplinary team
-
Demonstrated positive interpersonal skills and ability to communicate effectively with the public both in person and by telephone
-
Effective verbal and written communication skills
-
Effective customer service skills
-
Proficient in the use of computers and Windows-based software including (but not limited to) Microsoft Word, Excel, PowerPoint, Policy Tech and internet
-
Excellent keyboarding skills; minimum of 40 wpm
-
Reliable attendance record
We thank all applicants for their interest but advise that only those selected for further consideration will be contacted. Qualified applicants may be considered for other comparable positions or within the same classification other than this posted position.
Please prepare your application in accordance with the qualifications posted in the job advertisement. LWDH is a proud and active partner in the All Nations Health Partners Ontario Health Team, working collaboratively towards the development of a seamless, patient-centre healthcare system. Applications will be screened based on the posted qualifications.
LWDH is committed to the principles of equity, diversity, and inclusion and belongingness in our operations, throughout our workplace, and seeks to employ individuals who are committed to and value these principles.
We believe in and promote the rights of all persons with disabilities as outlined in the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA 2005) and its related Accessibility Standards Regulations. To meet this responsibility, LWDH will make appropriate accommodations, including alternative formats available. Please inform Human Resources of any accommodation(s) at any point throughout the recruitment and selection process to ensure your equal participation.
LWDH values the importance of creating a workplace that reflects the population it serves and promotes the representation of the Employment Equity groups as outlined by the Employment Equity Act (1993). Applicants are encouraged to self-declare at the time of application. For more information, to request an accommodation, or to report a frequently publicly posted advertised job posting, please contact the Human Resources Department at 807-468-9861 ext. 2393.
About Lake of the Woods District Hospital
The Lake of the Woods District Hospital was founded in 1897, and was originally known as the Rat Portage Jubilee Hospital and then the Kenora General Hospital. Through the years a series of additions and renovations took place to meet the expanding needs of the population. On May 1, 1968, the St. Joseph's Hospital and the Kenora General Hospital amalgamated to form the Lake of the Woods District Hospital. Treating well over 30,000 people per year, Lake of the Woods District Hospital is Northwestern Ontario's largest hospital outside of Thunder Bay.
The Hospital's core programs include emergency and ambulatory care, chronic care, mental health, maternal and child health, and acute care services which include general medicine, intensive care and surgical services. It also manages a broad range of services including dialysis, chemotherapy, diagnostic imaging, mammography, ultrasound, addiction counseling and detoxification, a sexual assault centre, physiotherapy and rehabilitation services, ambulance (land and dedicated air), palliative care and various education programs.
The Lake of the Woods District Hospital meets the immediate healthcare needs of residents of the City of Kenora, as well as a large surrounding area, including several First Nations Communities. In recognition of the First Nations communities that it serves, the hospital is committed to ensuring that traditional native healing and culture are part of native health care, including a unique Native Healer Program that recognizes the spiritual component of aboriginal health care.
Our goal is to provide high quality patient care within the limits of our resources. Our healthcare team is made up of a wide range of dedicated, expert individuals who work along with your physician to provide you or your loved one with the best possible treatment. We are a fully accredited hospital under the national standards of the Canadian Council on Health Services Accreditation.