Essential Functions

• Provide day-to-day leadership of production operations to ensure safe, efficient, and cost-effective manufacturing performance.
• Lead supervisors, team leaders, and salaried staff to meet or exceed key performance indicators including safety, quality, scrap, uptime, throughput, and labour efficiency.
• Promote and maintain a positive workplace culture focused on accountability, communication, teamwork, and respect.
• Ensure compliance with all safety policies, regulatory requirements, and company procedures.
• Coordinate staffing, scheduling, training, and labour utilization to meet operational requirements across multiple shifts.
• Partner with Human Resources on employee relations matters including attendance, discipline, investigations, engagement, and talent development.
• Drive continuous improvement initiatives using root cause analysis, lean manufacturing, and problem-solving tools.
• Collaborate with Quality and Engineering teams to improve processes, reduce defects, and support customer satisfaction.
• Manage production budgets, cost controls, overtime usage, and departmental spending.
• Support capital planning, equipment upgrades, and operational readiness for new processes or products.
• Develop succession plans and coach team members to strengthen internal talent pipelines.
• Prepare and present production reports, metrics, and action plans to plant leadership.
• Adherence to NSG/Pilkington Standards of Business Conduct and its Values and Principles.
• Other duties as assigned by manager.

Scope / Dimensions

• Leadership responsibility for a large manufacturing department operating 24/7.
• Direct impact on plant output, safety performance, labour costs, quality results, and customer service.
• Frequent interaction with Plant Manager, HR, Finance, Quality, Engineering, Maintenance, and Supply Chain.
• Responsible for leading both hourly and salaried team members.

Qualifications Required

• Bachelor’s degree in Engineering, Operations Management, Business, or related field; or equivalent combination of education and experience.
• Minimum 7 years of progressive manufacturing leadership experience.
• Minimum 3 years leading leaders in a high-volume manufacturing environment.
• Strong knowledge of production systems, safety standards, quality systems, and labour planning.
• Experience leading within a unionized environment preferred.
• Strong communication, coaching, conflict resolution, and employee engagement skills.
• Demonstrated ability to analyze data and use metrics to drive decisions.
• Proficiency with Microsoft Office and ERP / HRIS systems.

Qualifications Desired

• Experience in automotive or glass manufacturing.
• Lean Manufacturing, Six Sigma Green Belt or Black Belt certification.
• Experience managing budgets and capital projects.
• Change management and culture transformation experience.

Other Requirements

• Ability to work flexible hours in support of a 24/7 operation.
• Ability to respond to operational emergencies outside normal business hours when required.
• Ability to work in a manufacturing environment with appropriate PPE