About the role
About Moncel Moncel is one of the fastest growing companies in the online education space. With 7 international brands, and operations in Canada, Australia, and the United States, we are an exciting blend of the technology and learning sectors. Our company is made up of a rapidly growing team of talented professionals, focused on delivering the highest standard of online training to the food and hospitality sectors worldwide.
Over the last decade our start-up has grown from a small team of two in Brisbane, Australia to a global group determined to improve the way online education is performed.
In addition to our business goals in commercial training & education services, we are proud of our commitments to charitable activities. Moncel regularly engages with and donates to organizations that support the community in the area of public health, as well as helping feed tens of thousands of people each year.
About The Role The QA Specialist will be an integral member of Moncel's Project Management Office (PMO) team, responsible for ensuring the quality and performance of our products, marketing initiatives, and technology platforms. Although a member of the PMO team, this individual will collaborate closely with cross-functional teams including product management, courseware, marketing, and technology.
This role involves developing comprehensive test strategies, executing test cases, managing the defect lifecycle, and maintaining high standards of quality across a diverse set of platforms, products, and workflows.
What You’ll Be Doing
- Creating and implementing comprehensive test strategies and plans for projects
- Developing and executing detailed test cases across functional and nonfunctional requirements
- Managing the full defect lifecycle, including root cause analysis and resolution coordination
- Setting up, maintaining, and managing test environments that simulate production settings
- Collaborating with cross-functional teams to seamlessly integrate QA processes into the project lifecycle
- Introducing and maintaining test automation tools and scripts to optimize testing efficiency
- Participating in continuous learning and sharing new trends and techniques with the QA and PMO teams
- Producing clear, actionable QA documentation and test reports to inform stakeholders
- Leading process improvement initiatives that enhance overall quality and reduce technical debt
What You Have
- 3–5 years of hands-on experience in software quality assurance
- Deep knowledge of various testing methodologies (e.g., functional, regression, smoke, integration, performance)
- Proficiency in test strategy development and execution
- Strong skills in defect management and root cause analysis
- Experience with automation frameworks and tools such as Selenium or Cypress
- Working knowledge of CI/CD processes and tools (e.g., GitHub Actions, Jenkins)
- Familiarity with test management tools like TestRail and collaboration tools like Jira and Confluence
- Understanding of web and mobile technologies, and experience with cross-browser/device testing
- Ability to work independently and collaboratively in a remote, fast-paced environment
Your Qualifications
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field
- Professional QA certifications (e.g., ISTQB, CSTP, CSQA) (Optional but Advantageous)
- Experience in Agile and Scrum environments
- Experience with Moncel’s systems such as Salesforce, HubSpot, Moodle, and Magento is a plus
What We're Offering
- Opportunity to work with cutting-edge QA and automation tools
- Remote-first work environment with 1–3 in-person catch ups per quarter
- Dynamic and supportive team culture with global exposure
- Professional development opportunities
- Competitive benefits package
Interview Process
- Aptitude Assessment: A take home online test to help us understand your problem-solving strengths.
- Initial Screening: A quick chat about you, your experience and why you want to join Moncel.
- Hiring Manager Interview: A conversation focused on role-specific criteria, including your relevant experience, approach to the work, and alignment with the expectations of the position.
- Skills Testing Interview: An in-depth conversation designed to evaluate both your technical capabilities and soft skills through detailed examples from your past experience.
- Work History Interview: An opportunity to discuss your work experience in more detail and see how you align with our team culture.
- Background Check: Offers are subject to meeting employment requirements, including reference and background checks.
Please Note At Moncel, we are proud to be an equal opportunity employer. We welcome and actively encourage applications from individuals of all backgrounds, experiences, and lifestyles. If you require accommodations at any stage of our virtual interview process, please don’t hesitate to contact our Human Resources team at hr@moncel.com. We are committed to providing an inclusive and accessible candidate experience.
All applicants must be legally authorized to work in either Australia or Canada. Unfortunately, candidates who do not meet this requirement will not be considered for the position.
As part of our employment verification process, we may contact your current and/or previous employers to confirm your resignation, including your last working day. AI in Recruitment At Moncel, we thoughtfully integrate artificial intelligence (AI) into our recruitment process to improve efficiency and enhance the candidate experience. AI tools may be used to support administrative and repetitive tasks such as drafting preliminary job descriptions, generating initial interview questions, and occasionally identifying potential candidates. Importantly, AI is never used to make final hiring decisions. All key hiring decisions are made by our team, guided by standardized processes designed to minimize bias and uphold fairness throughout the recruitment journey.
We are committed to the responsible and transparent use of AI in alignment with industry best practices and evolving legal standards. Our recruitment practices are regularly reviewed and refined to ensure they continue to prioritize equity, integrity, and a positive experience for all applicants.
About the role
About Moncel Moncel is one of the fastest growing companies in the online education space. With 7 international brands, and operations in Canada, Australia, and the United States, we are an exciting blend of the technology and learning sectors. Our company is made up of a rapidly growing team of talented professionals, focused on delivering the highest standard of online training to the food and hospitality sectors worldwide.
Over the last decade our start-up has grown from a small team of two in Brisbane, Australia to a global group determined to improve the way online education is performed.
In addition to our business goals in commercial training & education services, we are proud of our commitments to charitable activities. Moncel regularly engages with and donates to organizations that support the community in the area of public health, as well as helping feed tens of thousands of people each year.
About The Role The QA Specialist will be an integral member of Moncel's Project Management Office (PMO) team, responsible for ensuring the quality and performance of our products, marketing initiatives, and technology platforms. Although a member of the PMO team, this individual will collaborate closely with cross-functional teams including product management, courseware, marketing, and technology.
This role involves developing comprehensive test strategies, executing test cases, managing the defect lifecycle, and maintaining high standards of quality across a diverse set of platforms, products, and workflows.
What You’ll Be Doing
- Creating and implementing comprehensive test strategies and plans for projects
- Developing and executing detailed test cases across functional and nonfunctional requirements
- Managing the full defect lifecycle, including root cause analysis and resolution coordination
- Setting up, maintaining, and managing test environments that simulate production settings
- Collaborating with cross-functional teams to seamlessly integrate QA processes into the project lifecycle
- Introducing and maintaining test automation tools and scripts to optimize testing efficiency
- Participating in continuous learning and sharing new trends and techniques with the QA and PMO teams
- Producing clear, actionable QA documentation and test reports to inform stakeholders
- Leading process improvement initiatives that enhance overall quality and reduce technical debt
What You Have
- 3–5 years of hands-on experience in software quality assurance
- Deep knowledge of various testing methodologies (e.g., functional, regression, smoke, integration, performance)
- Proficiency in test strategy development and execution
- Strong skills in defect management and root cause analysis
- Experience with automation frameworks and tools such as Selenium or Cypress
- Working knowledge of CI/CD processes and tools (e.g., GitHub Actions, Jenkins)
- Familiarity with test management tools like TestRail and collaboration tools like Jira and Confluence
- Understanding of web and mobile technologies, and experience with cross-browser/device testing
- Ability to work independently and collaboratively in a remote, fast-paced environment
Your Qualifications
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field
- Professional QA certifications (e.g., ISTQB, CSTP, CSQA) (Optional but Advantageous)
- Experience in Agile and Scrum environments
- Experience with Moncel’s systems such as Salesforce, HubSpot, Moodle, and Magento is a plus
What We're Offering
- Opportunity to work with cutting-edge QA and automation tools
- Remote-first work environment with 1–3 in-person catch ups per quarter
- Dynamic and supportive team culture with global exposure
- Professional development opportunities
- Competitive benefits package
Interview Process
- Aptitude Assessment: A take home online test to help us understand your problem-solving strengths.
- Initial Screening: A quick chat about you, your experience and why you want to join Moncel.
- Hiring Manager Interview: A conversation focused on role-specific criteria, including your relevant experience, approach to the work, and alignment with the expectations of the position.
- Skills Testing Interview: An in-depth conversation designed to evaluate both your technical capabilities and soft skills through detailed examples from your past experience.
- Work History Interview: An opportunity to discuss your work experience in more detail and see how you align with our team culture.
- Background Check: Offers are subject to meeting employment requirements, including reference and background checks.
Please Note At Moncel, we are proud to be an equal opportunity employer. We welcome and actively encourage applications from individuals of all backgrounds, experiences, and lifestyles. If you require accommodations at any stage of our virtual interview process, please don’t hesitate to contact our Human Resources team at hr@moncel.com. We are committed to providing an inclusive and accessible candidate experience.
All applicants must be legally authorized to work in either Australia or Canada. Unfortunately, candidates who do not meet this requirement will not be considered for the position.
As part of our employment verification process, we may contact your current and/or previous employers to confirm your resignation, including your last working day. AI in Recruitment At Moncel, we thoughtfully integrate artificial intelligence (AI) into our recruitment process to improve efficiency and enhance the candidate experience. AI tools may be used to support administrative and repetitive tasks such as drafting preliminary job descriptions, generating initial interview questions, and occasionally identifying potential candidates. Importantly, AI is never used to make final hiring decisions. All key hiring decisions are made by our team, guided by standardized processes designed to minimize bias and uphold fairness throughout the recruitment journey.
We are committed to the responsible and transparent use of AI in alignment with industry best practices and evolving legal standards. Our recruitment practices are regularly reviewed and refined to ensure they continue to prioritize equity, integrity, and a positive experience for all applicants.