Program Manager - Chrysalis Services
Top Benefits
About the role
Program Manager - Chrysalis Services
Must be able to:
- Provide a clear Criminal Record Check, including a Vulnerable Sector Check
- Successfully pass a Social Development check as a condition of employment
We are seeking an experienced and compassionate Program Manager to oversee youth care and operations within assigned home to help us deliver on our mission to provide the highest quality therapy to youth by coordinating the day-to-day delivery of the best-personalized support systems necessary. Are you passionate about creating an environment for families and youth that helps them thrive? Do you want to make a meaningful difference and help children navigate trauma and support them in achieving their own unique path in achieving their best potential?
Who We Are
Beyond Behavioural Intervention is an organization that strives to provide exceptional care to the communities with whom we graciously partner. Our commitment is to ensure, an enriched and inclusive environment, for each child and individual, to promote exceptional growth through person-centered intervention. Together we will work diligently to overcome any obstacles, and to create a successful pathway to success.
What We Value
Our vision is to create a world where all children are recognized for their strengths, not weaknesses, and to support each child and family on their unique path in achieving their best potential. We provide a duty of care and compassion. We aim to provide a level of care that is not only Beyond a contemporary standard but innovates and emanates the approach in respects to the wellbeing and prosperity of Children, Youth, and Family.
What You Will Do
This leadership role ensures consistency in trauma-informed, culturally responsive, and person-centred care while supervising Team Lead and Supervisor. The Program Manager is responsible for case oversight, documentation standards, staff coaching, scheduling coordination, crisis response, and maintaining safe, structured home environments.
Key Responsibilities:
- Oversee youth case management and communication with Social Workers
- Ensure accurate documentation in ShareVision
- Supervise and coach Team Lead and Supervisor
- Manage monthly scheduling and support operational needs
- Maintain BBI home standards for safety, cleanliness, and youth wellbeing
- Complete performance evaluations in collaboration with the Director
- Participate in on-call rotation and provide crisis leadership
The Experience, Expertise and Education We Value
- Minimum 2–3 years’ experience in social services
- Diploma or Degree in Human Services or related field considered an asset
- Experience in Nursing, Social Services, Home care, Educational Assistant positions, Early Childhood Education, Support Worker, Personal care aid, Human services support
- Experience working in group-home or Youth Care settings
- Supervisory or leadership experience required
- Exceptional communication, leadership, and documentation skills
- Ability to manage competing priorities and lead by example
- Understanding of trauma-informed and person-centered practice
- Knowledge of ADP, ShareVision, and Dext (asset)
- Certification in First Aid/CPR
- Mental Health First Aid
- NVCI/Mandt
- ASIST/ASK
- Valid driver's license/Driver's Abstract/Criminal Record Check/Social Development Check/1-million liability required
- Fluency in English is required (oral/written)
- Ability to work with/around pets i.e., cats and dogs is required.
- Schedule flexibility - days, evenings, overnight, weekends
What We Offer:
You will receive a comprehensive compensation package that includes an industry competitive hourly rate, ten vacation days and more, including:
- Flexible hours
- Paid mileage
- Paid sick days for FT and PT
- Full benefits and pension/pension matching
- Employee Assistance Program (EAP)
- Training and career advancement
- Casual Dress
Salary: $28 per hour
If you are interested in joining a team committed to making a difference in the lives of youth and families, we want to hear from you. Are you interested in learning more about who we are and what we do? Visit our company website at https://beyondbehaviouralintervention.ca/
About Beyond Behavioural Intervention
Beyond Behavioural Intervention serves families and communities in need by providing a plethora of services. Examples of said services include but are not limited to alternative housing options, peer mentoring, and parental aide services. Like its namesake, Beyond Behavioural Intervention aims to look beyond the behaviors in order to better understand the challenging areas that carry an impact on families and community members. This provides a non-judgemental, trauma-informed lens to simultaneously bridge the gap between service providers and receivers allowing us to maximize not only positive relationships but positive outcomes.
Our Mission
To provide the highest quality therapy to children and their families by providing the best-personalized support systems necessary.
Our Vision
Promoting positive change through Behavioral Interventions by giving quality strength and evidence-based child and family-centered therapies. It is our vision to create a world where all children are recognized for their strengths, not weaknesses. To support each child and family on their unique path to achieving their best potential.
Our Commitment
Beyond Behaviour is committed to ensuring an enriched environment, for each child and individual, to promote exceptional growth through person-centered intervention. Our commitment to each family is dedicated, reliable, and strong. Together we will work diligently to overcome any obstacles and create the best pathway to success.
Program Manager - Chrysalis Services
Top Benefits
About the role
Program Manager - Chrysalis Services
Must be able to:
- Provide a clear Criminal Record Check, including a Vulnerable Sector Check
- Successfully pass a Social Development check as a condition of employment
We are seeking an experienced and compassionate Program Manager to oversee youth care and operations within assigned home to help us deliver on our mission to provide the highest quality therapy to youth by coordinating the day-to-day delivery of the best-personalized support systems necessary. Are you passionate about creating an environment for families and youth that helps them thrive? Do you want to make a meaningful difference and help children navigate trauma and support them in achieving their own unique path in achieving their best potential?
Who We Are
Beyond Behavioural Intervention is an organization that strives to provide exceptional care to the communities with whom we graciously partner. Our commitment is to ensure, an enriched and inclusive environment, for each child and individual, to promote exceptional growth through person-centered intervention. Together we will work diligently to overcome any obstacles, and to create a successful pathway to success.
What We Value
Our vision is to create a world where all children are recognized for their strengths, not weaknesses, and to support each child and family on their unique path in achieving their best potential. We provide a duty of care and compassion. We aim to provide a level of care that is not only Beyond a contemporary standard but innovates and emanates the approach in respects to the wellbeing and prosperity of Children, Youth, and Family.
What You Will Do
This leadership role ensures consistency in trauma-informed, culturally responsive, and person-centred care while supervising Team Lead and Supervisor. The Program Manager is responsible for case oversight, documentation standards, staff coaching, scheduling coordination, crisis response, and maintaining safe, structured home environments.
Key Responsibilities:
- Oversee youth case management and communication with Social Workers
- Ensure accurate documentation in ShareVision
- Supervise and coach Team Lead and Supervisor
- Manage monthly scheduling and support operational needs
- Maintain BBI home standards for safety, cleanliness, and youth wellbeing
- Complete performance evaluations in collaboration with the Director
- Participate in on-call rotation and provide crisis leadership
The Experience, Expertise and Education We Value
- Minimum 2–3 years’ experience in social services
- Diploma or Degree in Human Services or related field considered an asset
- Experience in Nursing, Social Services, Home care, Educational Assistant positions, Early Childhood Education, Support Worker, Personal care aid, Human services support
- Experience working in group-home or Youth Care settings
- Supervisory or leadership experience required
- Exceptional communication, leadership, and documentation skills
- Ability to manage competing priorities and lead by example
- Understanding of trauma-informed and person-centered practice
- Knowledge of ADP, ShareVision, and Dext (asset)
- Certification in First Aid/CPR
- Mental Health First Aid
- NVCI/Mandt
- ASIST/ASK
- Valid driver's license/Driver's Abstract/Criminal Record Check/Social Development Check/1-million liability required
- Fluency in English is required (oral/written)
- Ability to work with/around pets i.e., cats and dogs is required.
- Schedule flexibility - days, evenings, overnight, weekends
What We Offer:
You will receive a comprehensive compensation package that includes an industry competitive hourly rate, ten vacation days and more, including:
- Flexible hours
- Paid mileage
- Paid sick days for FT and PT
- Full benefits and pension/pension matching
- Employee Assistance Program (EAP)
- Training and career advancement
- Casual Dress
Salary: $28 per hour
If you are interested in joining a team committed to making a difference in the lives of youth and families, we want to hear from you. Are you interested in learning more about who we are and what we do? Visit our company website at https://beyondbehaviouralintervention.ca/
About Beyond Behavioural Intervention
Beyond Behavioural Intervention serves families and communities in need by providing a plethora of services. Examples of said services include but are not limited to alternative housing options, peer mentoring, and parental aide services. Like its namesake, Beyond Behavioural Intervention aims to look beyond the behaviors in order to better understand the challenging areas that carry an impact on families and community members. This provides a non-judgemental, trauma-informed lens to simultaneously bridge the gap between service providers and receivers allowing us to maximize not only positive relationships but positive outcomes.
Our Mission
To provide the highest quality therapy to children and their families by providing the best-personalized support systems necessary.
Our Vision
Promoting positive change through Behavioral Interventions by giving quality strength and evidence-based child and family-centered therapies. It is our vision to create a world where all children are recognized for their strengths, not weaknesses. To support each child and family on their unique path to achieving their best potential.
Our Commitment
Beyond Behaviour is committed to ensuring an enriched environment, for each child and individual, to promote exceptional growth through person-centered intervention. Our commitment to each family is dedicated, reliable, and strong. Together we will work diligently to overcome any obstacles and create the best pathway to success.