Advisor, Processes and Solutions
Top Benefits
About the role
Description
The Processes and Solutions team within People and Culture is currently seeking a Full-time Temporary Relief Advisor, Processes and Solutions for approximately 1 year.
The Processes and Solutions team is comprised of four main focus areas, three of which manage processes and transactions and provide advice related to the employee lifecycle: staff focus, academic focus and benefits focus. The team also includes the systems and analytics group and supports a continuous improvement function. The focus areas are responsible for the day-to-day operational and people-related transactions and are a key point of contact for reports-to-managers, employees and candidates/applicants.
Reporting to the Team Lead, Processes and Solutions, the Advisor will be responsible for ensuring accurate and timely action on processes and tasks related to the employee lifecycle. The position maintains a strong focus on customer service and continuous improvement and providing comprehensive and proactive support to the campus community for all staff groups.
The work requires managing competing interests with satisfactory outcomes for all, including high need for accuracy and attention to detail, numerous conflicting deadlines, and continuously shifting priorities. Significant cross-functional teamwork and communication is required with Human Resources staff, employees and managers across the university community.
Summary of Key Responsibilities (job functions include but are not limited to)
Approve and finalize hires in PeopleSoft HCM through system tools and manual entry Maintain data integrity for personal and hire information, query management and daily processes Review and enter international worker documentation Advise on standard practices and associated practices involving collective agreements as it relates to recruitment Review Job Opening Requests and submit job postings to careers website Prepare offer letters in consultation with hiring manager Respond to questions and issues raised regarding recruitment and hiring; investigates and verifies information; informs other interested parties and provides feedback to employees and other university stakeholders on employee specific situations and business processes. Provide knowledge, advice, and guidance on recruiting, hiring and onboarding processes to employees, managers, People and Culture staff and other university stakeholders Process employee job changes (online and manual) Create employment verification letters Ensure accurate enrolment/ of health, dental, insurance, pension and other related employee coverages in PeopleSoft Participate in the administration of various annual HR processes such as the annual allocation of Flexible Spending Accounts
Qualifications / Requirements
Post secondary education in a related field (eg. Human Resources, Business Administration) Two to three years of recent, related experience An equivalent combination of education and experience may be considered Proven organizational and time management skills are required, with the ability to prioritize to meet deadlines, set priorities, manage competing deadlines, and meet commitments. Strong attention to detail and demonstrated analytical and problem-solving skills are essential to deal with issues and concerns.
High degree of initiative, requiring minimal supervision
A commitment to learning, variety in work and working to get the job done Experience working in a unionized and post-secondary environment is an asset. Ability to function independently and also as part of a team.
Excellent communication and customer service skills, both written and verbal
Strong interpersonal skills, with the ability to build effective working relationship and collaborate with internal and external clients Strong proficiency with Word, Excel, PeopleSoft or other HRIS
Application Deadline: August 11, 2026
We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.
This position is classified in the Professonal Career Band, Level 1 of the Management and Professional Staff Career Framework.
For a listing of all management and staff opportunities at the University of Calgary, view our Management and Staff Careers website.
About The University Of Calgary
UCalgary is Canada's entrepreneurial university, located in Canada's most enterprising city. It is a top research university and one of the highest-ranked universities of its age. Founded in 1966, its 36,000 students experience an innovative learning environment, made rich by research, hands-on experiences and entrepreneurial thinking. It is Canada's leader in the creation of start-ups. Start something today at the University of Calgary. For more information, visit ucalgary.ca.
The University of Calgary has launched an institution-wide Indigenous Strategy ii' taa'poh'to'p committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.
The university's commitment to the Indigenous Strategy is evident through the oversight of 18 Elders serving on the Circle of Advisors and the many unit-based circles working towards implementation of the strategy including the Faculty Advisory Circle and teams such as the Office of Indigenous Engagement, the Writing Symbols Lodge, and the Indigenous Research Support Team. Many Indigenous-based events and processes are impacting curriculum, programming and polices at the University of Calgary.
As an equitable and inclusive employer, the University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their academic and professional success while they are here. In particular, we encourage members of the designated groups (women, Indigenous peoples, persons with disabilities, members of visible/racialized minorities, and diverse sexual orientation and gender identities) to apply. To ensure a fair and equitable assessment, we offer accommodation at any stage during the recruitment process to applicants with disabilities. Questions regarding [diversity] EDI at UCalgary can be sent to the Office of Institutional Commitments ([email protected]) and requests for accommodations can be sent to People & Culture ([email protected]).
Do you have most but not all the qualifications? Research show that women, racialized and visible minorities, and persons with disabilities are less likely to apply for jobs unless they meet every single qualification. At UCalgary we are committed to achieving equitable, diverse, inclusive and accessible employment practices and workplaces and encourage you to apply if you believe you are right for this role.
We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.
Not the right fit? Search for Advisor, Processes and Solutions jobs in Calgary, Alberta, Canada
About University of Calgary
Similar Jobs
Advisor, Processes and Solutions
Top Benefits
About the role
Description
The Processes and Solutions team within People and Culture is currently seeking a Full-time Temporary Relief Advisor, Processes and Solutions for approximately 1 year.
The Processes and Solutions team is comprised of four main focus areas, three of which manage processes and transactions and provide advice related to the employee lifecycle: staff focus, academic focus and benefits focus. The team also includes the systems and analytics group and supports a continuous improvement function. The focus areas are responsible for the day-to-day operational and people-related transactions and are a key point of contact for reports-to-managers, employees and candidates/applicants.
Reporting to the Team Lead, Processes and Solutions, the Advisor will be responsible for ensuring accurate and timely action on processes and tasks related to the employee lifecycle. The position maintains a strong focus on customer service and continuous improvement and providing comprehensive and proactive support to the campus community for all staff groups.
The work requires managing competing interests with satisfactory outcomes for all, including high need for accuracy and attention to detail, numerous conflicting deadlines, and continuously shifting priorities. Significant cross-functional teamwork and communication is required with Human Resources staff, employees and managers across the university community.
Summary of Key Responsibilities (job functions include but are not limited to)
Approve and finalize hires in PeopleSoft HCM through system tools and manual entry Maintain data integrity for personal and hire information, query management and daily processes Review and enter international worker documentation Advise on standard practices and associated practices involving collective agreements as it relates to recruitment Review Job Opening Requests and submit job postings to careers website Prepare offer letters in consultation with hiring manager Respond to questions and issues raised regarding recruitment and hiring; investigates and verifies information; informs other interested parties and provides feedback to employees and other university stakeholders on employee specific situations and business processes. Provide knowledge, advice, and guidance on recruiting, hiring and onboarding processes to employees, managers, People and Culture staff and other university stakeholders Process employee job changes (online and manual) Create employment verification letters Ensure accurate enrolment/ of health, dental, insurance, pension and other related employee coverages in PeopleSoft Participate in the administration of various annual HR processes such as the annual allocation of Flexible Spending Accounts
Qualifications / Requirements
Post secondary education in a related field (eg. Human Resources, Business Administration) Two to three years of recent, related experience An equivalent combination of education and experience may be considered Proven organizational and time management skills are required, with the ability to prioritize to meet deadlines, set priorities, manage competing deadlines, and meet commitments. Strong attention to detail and demonstrated analytical and problem-solving skills are essential to deal with issues and concerns.
High degree of initiative, requiring minimal supervision
A commitment to learning, variety in work and working to get the job done Experience working in a unionized and post-secondary environment is an asset. Ability to function independently and also as part of a team.
Excellent communication and customer service skills, both written and verbal
Strong interpersonal skills, with the ability to build effective working relationship and collaborate with internal and external clients Strong proficiency with Word, Excel, PeopleSoft or other HRIS
Application Deadline: August 11, 2026
We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.
This position is classified in the Professonal Career Band, Level 1 of the Management and Professional Staff Career Framework.
For a listing of all management and staff opportunities at the University of Calgary, view our Management and Staff Careers website.
About The University Of Calgary
UCalgary is Canada's entrepreneurial university, located in Canada's most enterprising city. It is a top research university and one of the highest-ranked universities of its age. Founded in 1966, its 36,000 students experience an innovative learning environment, made rich by research, hands-on experiences and entrepreneurial thinking. It is Canada's leader in the creation of start-ups. Start something today at the University of Calgary. For more information, visit ucalgary.ca.
The University of Calgary has launched an institution-wide Indigenous Strategy ii' taa'poh'to'p committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.
The university's commitment to the Indigenous Strategy is evident through the oversight of 18 Elders serving on the Circle of Advisors and the many unit-based circles working towards implementation of the strategy including the Faculty Advisory Circle and teams such as the Office of Indigenous Engagement, the Writing Symbols Lodge, and the Indigenous Research Support Team. Many Indigenous-based events and processes are impacting curriculum, programming and polices at the University of Calgary.
As an equitable and inclusive employer, the University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their academic and professional success while they are here. In particular, we encourage members of the designated groups (women, Indigenous peoples, persons with disabilities, members of visible/racialized minorities, and diverse sexual orientation and gender identities) to apply. To ensure a fair and equitable assessment, we offer accommodation at any stage during the recruitment process to applicants with disabilities. Questions regarding [diversity] EDI at UCalgary can be sent to the Office of Institutional Commitments ([email protected]) and requests for accommodations can be sent to People & Culture ([email protected]).
Do you have most but not all the qualifications? Research show that women, racialized and visible minorities, and persons with disabilities are less likely to apply for jobs unless they meet every single qualification. At UCalgary we are committed to achieving equitable, diverse, inclusive and accessible employment practices and workplaces and encourage you to apply if you believe you are right for this role.
We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.
Not the right fit? Search for Advisor, Processes and Solutions jobs in Calgary, Alberta, Canada