Administrator, Office Services (Facilities Technician)
About the role
We are BLG: Canada’s Law Firm. Our culture is one of vigilance and curiosity, Firm-wide collaboration, unfailing mutual respect and dedication. We pride ourselves on having standout talent and delivering an exceptional client experience.
We are a future-minded Firm delivering high-value advice and known for our unwavering commitment to innovation, diversity and inclusion, community involvement and talent development. Learn more about us at
.
A member of the Toronto Office Services team, the primary purpose of this Facilities role is to provide excellent support and customer service to Firm team members and clients regarding the physical premises of the Firm, including lighting, air flow, furniture and equipment. This role assists with regular site inspections, conference floor reconfigurations and event set-up support, office moves, general repairs to office furniture, vendor management support, premises inspection and health & safety audits, and general services coordination.
Premises Repair and Maintenance
- Conduct routine inspections of the entire Toronto office premises, document and resolve all issues
- Identify minor repair and maintenance needs promptly
- Perform minor repairs on office fixtures, furniture, equipment and other facilities as required
- Coordinate with external contractors for more extensive repairs or upkeep projects when necessary
- Assist with Health & Safety Audits
- As required, assist with regular Health & Safety audits of office premises to identify potential hazards or safety concerns
- Collaborate with the Health & Safety team to implement corrective actions as required
Vendor Management
- Solicit vendor quotes for maintenance services and other requirements as directed by the Office Services Manager
- Evaluate vendor quotes and make recommendations to Office Services Manager for approval
- Manage vendor access, scheduling, deficiencies, ensure timely service delivery and adherence to quality standards
Event Set-up Support
- Assist in set-up and reconfiguration of conference floor and boardroom spaces, including furniture arrangement, AV equipment and other necessary items
- Collaborate with 34th Floor Coordinator, Events and Catering teams to ensure smooth event set-up and dismantle
- Review bookings, run reports to plan upcoming event and meeting requirements (setups)
- Participate in 34th floor coordination meetings representing Facilities
- Landlord Coordination for General Services
- Liaise with the office landlord or property management to coordinate cleaning services
- Communicate any cleaning or maintenance requirements and ensure they are promptly addressed
General Facilities Services
- Assist with office moves, ensure clean-up of office spaces for new starts and team member moves
- Assist with general facilities requests to facilities in-box
- Arrange for ergonomic assessments as required, and notify Talent Advisory – Business Services
- Required to carry out any other related responsibilities as assigned
The expected salary range for this position is $45,000 - $55,000, depending on level of experience, location and other factors.
Key Competencies
- Minimum High School education
- 2-3 years related facilities experience
- Experience in a professional services environment an asset
- Competency with MS Office programs including MS Word, Excel, and Outlook
- Knowledge and skills with repair and maintenance of furniture, filing, and other storage cabinets
Other Requirements
- Training and capability to safely maneuver lifts by proper usage of equipment or with assistance of others
- Ability to communicate in a professional manner and demonstrate patience under pressure
- Strong organizational and time management skills, setting own priorities while maintaining flexibility for shifting demands
- Strong attention to detail with ability to follow instructions with minimal supervision and take initiative
- A service-oriented team player with excellent interpersonal skills
- Flexibility to work overtime and/or shift working hours, when necessary
BLG is committed to building a diverse workplace reflective of the communities we serve and to fostering an inclusive culture where Firm members feel valued, respected and inspired to thrive as their authentic selves. We value diversity of thought and the unique skills, perspectives and experience each individual brings to BLG. We welcome applications from all qualified candidates and encourage applicants from members of groups that have been historically underrepresented, including but not limited to First Nations, Métis and Inuit Peoples, racialized individuals, persons with disabilities, people who identify as women and/or LGBTQ2S+.
We also strive to provide an accessible candidate experience. Please let us know if you need any accommodations during the recruitment process.
About Borden Ladner Gervais LLP
We are BLG: Canada's Law Firm. | Nous sommes BLG, vos avocats au Canada.
(French version below) Fully bilingual across all practice areas and sectors, BLG excels in Canada's common and civil law systems. Our five offices operate in Canada's largest city centres. We offer our clients an established national presence and a global reach through our international network.
Outside our walls, we contribute to communities across Canada through our pro bono program, our BLG Reads to Kids literacy program, and supporting our members' charitable efforts through fundraising and volunteer initiatives.
Administrator, Office Services (Facilities Technician)
About the role
We are BLG: Canada’s Law Firm. Our culture is one of vigilance and curiosity, Firm-wide collaboration, unfailing mutual respect and dedication. We pride ourselves on having standout talent and delivering an exceptional client experience.
We are a future-minded Firm delivering high-value advice and known for our unwavering commitment to innovation, diversity and inclusion, community involvement and talent development. Learn more about us at
.
A member of the Toronto Office Services team, the primary purpose of this Facilities role is to provide excellent support and customer service to Firm team members and clients regarding the physical premises of the Firm, including lighting, air flow, furniture and equipment. This role assists with regular site inspections, conference floor reconfigurations and event set-up support, office moves, general repairs to office furniture, vendor management support, premises inspection and health & safety audits, and general services coordination.
Premises Repair and Maintenance
- Conduct routine inspections of the entire Toronto office premises, document and resolve all issues
- Identify minor repair and maintenance needs promptly
- Perform minor repairs on office fixtures, furniture, equipment and other facilities as required
- Coordinate with external contractors for more extensive repairs or upkeep projects when necessary
- Assist with Health & Safety Audits
- As required, assist with regular Health & Safety audits of office premises to identify potential hazards or safety concerns
- Collaborate with the Health & Safety team to implement corrective actions as required
Vendor Management
- Solicit vendor quotes for maintenance services and other requirements as directed by the Office Services Manager
- Evaluate vendor quotes and make recommendations to Office Services Manager for approval
- Manage vendor access, scheduling, deficiencies, ensure timely service delivery and adherence to quality standards
Event Set-up Support
- Assist in set-up and reconfiguration of conference floor and boardroom spaces, including furniture arrangement, AV equipment and other necessary items
- Collaborate with 34th Floor Coordinator, Events and Catering teams to ensure smooth event set-up and dismantle
- Review bookings, run reports to plan upcoming event and meeting requirements (setups)
- Participate in 34th floor coordination meetings representing Facilities
- Landlord Coordination for General Services
- Liaise with the office landlord or property management to coordinate cleaning services
- Communicate any cleaning or maintenance requirements and ensure they are promptly addressed
General Facilities Services
- Assist with office moves, ensure clean-up of office spaces for new starts and team member moves
- Assist with general facilities requests to facilities in-box
- Arrange for ergonomic assessments as required, and notify Talent Advisory – Business Services
- Required to carry out any other related responsibilities as assigned
The expected salary range for this position is $45,000 - $55,000, depending on level of experience, location and other factors.
Key Competencies
- Minimum High School education
- 2-3 years related facilities experience
- Experience in a professional services environment an asset
- Competency with MS Office programs including MS Word, Excel, and Outlook
- Knowledge and skills with repair and maintenance of furniture, filing, and other storage cabinets
Other Requirements
- Training and capability to safely maneuver lifts by proper usage of equipment or with assistance of others
- Ability to communicate in a professional manner and demonstrate patience under pressure
- Strong organizational and time management skills, setting own priorities while maintaining flexibility for shifting demands
- Strong attention to detail with ability to follow instructions with minimal supervision and take initiative
- A service-oriented team player with excellent interpersonal skills
- Flexibility to work overtime and/or shift working hours, when necessary
BLG is committed to building a diverse workplace reflective of the communities we serve and to fostering an inclusive culture where Firm members feel valued, respected and inspired to thrive as their authentic selves. We value diversity of thought and the unique skills, perspectives and experience each individual brings to BLG. We welcome applications from all qualified candidates and encourage applicants from members of groups that have been historically underrepresented, including but not limited to First Nations, Métis and Inuit Peoples, racialized individuals, persons with disabilities, people who identify as women and/or LGBTQ2S+.
We also strive to provide an accessible candidate experience. Please let us know if you need any accommodations during the recruitment process.
About Borden Ladner Gervais LLP
We are BLG: Canada's Law Firm. | Nous sommes BLG, vos avocats au Canada.
(French version below) Fully bilingual across all practice areas and sectors, BLG excels in Canada's common and civil law systems. Our five offices operate in Canada's largest city centres. We offer our clients an established national presence and a global reach through our international network.
Outside our walls, we contribute to communities across Canada through our pro bono program, our BLG Reads to Kids literacy program, and supporting our members' charitable efforts through fundraising and volunteer initiatives.