• Back to search results

Apply By: Wednesday, December 17, 2025 11:59 pm EST

Receptionist - Bilingual (English/French)

Job ID:

236198

Posting status:

Open

Organization:

Ministry of Children, Community and Social Services

Division:

Deputy Minister's Office

City:

Toronto

Position(s) language:

Bilingual English/French

Job term:

1 Temporary assignment/contract up to 12 months with the possibility of extension

Job code:

08OAD - Office Administration 08

Salary:

$26.92 - $31.31 Per hour*
*Indicates the salary listed as per the OPSEU Collective Agreement.

Be the first point of connection.

Join the Deputy Minister's Office and help create a professional, welcoming experience while supporting the smooth operation of a dynamic, high-profile environment.

About the job

The Deputy Minister's Office (DMO) provides leadership and coordination across the Ministry of Children, Community and Social Services (MCCSS). MCCSS works to improve outcomes for children, youth, families, and individuals who need support, including those living in poverty, people with disabilities, and survivors of violence.

As Receptionist, you'll play a key role in ensuring the DMO runs smoothly. You'll manage inquiries, assist with administrative and front-desk support, and will serve as a first point of contact for the Ministry in a fast-paced setting where professionalism and discretion are essential.

You will:

• Be the first point of contact: Answer calls, greet visitors, and direct inquiries for the Deputy Minister's and Minister's Offices.

• Handle inquiries with care: Respond to questions and manage sensitive or urgent situations calmly and professionally.

• Keep the office running smoothly: Maintain contact lists, manuals, and meeting room schedules, and ensure deliveries and supplies are handled promptly.

• Support executive operations: Assist with technology for meetings, help with ministry-wide projects and events, and provide backup to administrative staff.

• Stay organized: Record accurate messages, track caller history, and maintain electronic files.

• Protect privacy and security: Follow confidentiality standards and alert security when necessary.

This role is just the beginning! Explore the Administrative Pathway to understand how you can grow and thrive in the Ontario Public Service.

What you bring to the team

Mandatory requirements

You must possess oral and written French language skills at the advanced level. Your proficiency level will be confirmed before hire.

Communication and interpersonal skills

You can:

• communicate clearly and respectfully with callers, visitors, and staff
• listen actively and respond with empathy to sensitive inquiries
• share accurate information when taking messages or providing directions
• stay calm and professional under pressure while delivering friendly, helpful service

Judgment and problem-solving skills

You can:

• assess the urgency and nature of calls or inquiries and decide on the best next step
• use discretion when handling sensitive information or situations
• apply sound judgment to resolve issues effectively and involve the right people when needed
• use analytical and problem solving skills to respond to inquiries and refer to the appropriate program area

Organization and time management skills

You can:

• prioritize multiple tasks and manage competing deadlines effectively
• keep records, schedules, and contact lists organized and up to date
• coordinate deliveries and office logistics promptly and efficiently

Technology and adaptability

You can:

• use common office software and scheduling tools confidently
• operate office equipment and assist with technology for meetings
• learn and adapt quickly to new tools and processes in a fast-paced environment

Don't meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

• diversity, equity and inclusion initiatives
• accessibility
• Anti-Racism Policy

What we offer

The Ontario Public Service is one of Ontario's largest employers. Employees work for a wide range of ministries, with offices in more than 70 cities across the province.

We offer:

• a career that can grow across ministries and job functions
• flexible learning and developmental opportunities, including education and mentorship programs
• a comprehensive compensation and benefits package
• base salary that aligns to market trends with performance-based pay and scheduled salary progression
• tailored work arrangements, including opportunities like flex hours, self-funded leave and more
• a modern, friendly and accessible physical work environment

Additional information:

Apply by:

Wednesday, December 17, 2025 11:59 pm EST

Position details:

• 1 Bilingual English/French Temporary, duration up to 12 months, 438 University Ave, Toronto, Toronto Region

Compensation group:

Ontario Public Service Employees Union

Work hours:

Schedule 3.7

Category:

Administrative and Support Services

Posted on:

Wednesday, December 3, 2025

Note:

• This ad is also available in French.
• C-SS-236198/25

How to apply:

• You must apply online.

• Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.

• Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.

• Read the job description to make sure you understand this job.

• OPS employees are required to quote their WIN EMPLOYEE ID number when applying.

• If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment services team will contact you within 48 hours.

Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.

Strengthening Ontario, together