Linear Infrastructure Services Maintenance Officer
About the role
Job Description
Section: Linear Infrastructure Technical Support Services
Division: Linear Infrastructure Services
Department: Community Infrastructure
Initial Reporting Location: Frobisher
Job Status: Permanent Position
Affiliation: Non union
Hours of Work: 70 hours bi-weekly
Shift Work Required: Shift work may be required
Range of Pay: Group 11 - $3,197.60 to $3,764.60 bi-weekly (subject to review)
The start date will follow the selection process.
Main Function: The position is responsible to the Manager of Linear Infrastructure Technical Support Services for the planning and coordination of all Linear Infrastructure Services maintenance activities in support of quality customer service outcomes and the business plan for this section.
Duties:
- Responsible for planning and coordinating maintenance activities and staff in the Linear Infrastructure Services division, ensuring effective and efficient maintenance in compliance with all applicable federal, provincial, and municipal legislation.
- Responsible to review incoming work requests, prioritize maintenance action requirements, and schedule work backlog according to best industry practices and City of Greater Sudbury (CGS) condition-based maintenance plan.
- Assist, advise, and liaise with section management to develop, review, and update procedures for compliance related operating and maintenance activities.
- Assure CMMS software data files are complete and current by gathering equipment and associated maintenance information and developing standard codes for equipment, stores, and task assignments and utilize computer and data entry device systems.
- Direct contractors undertaking planned maintenance activities for Linear Infrastructure Services.
- Act as a point of contact for technology troubleshooting. Liaise with Information Technology on issues that require escalation.
- Assist in the development, coordination, and implementation of operational analytical reports for Linear Infrastructure Services.
- Assist with technology support, including the setup and deployment of tablets for field crews.
- Assist in the training of CGS staff in the operations of the CMMS and other technologies.
- Responsible for providing quotes for CGS and non-CGS infrastructure repairs (e.g., private hydrants, entrance culverts). Interpret drawings and instructions issued by supervision.
- Liaise with external agencies and respond to citizen service requests.
- Responsible for providing data for benchmarking initiatives (e.g., CIBI, MBNCan).
- Review completed and outstanding maintenance activities. Provide supervisors with list of work orders for crew deployment.
- Assist management staff with operational budgeting and tracking with the purpose of keeping maintenance activities within budget parameters. Involvement in monthly budget meetings with Finance Business Manager.
- Where and when applicable, assist the ORO/supervisor/foreperson with regards to compliance breaches involving personnel who are found to be not performing duties in compliance with policies/procedures and MECP legislated requirements.
- Control and monitor inventory of spare parts and equipment by procuring, ordering, issuing, adjusting, and receiving stores.
- Assist management’s representative at the complaint stage of the grievance procedure.
- Keep abreast of legislative and regulatory updates and liaise regularly with special purpose bodies and regulatory authorities; DFO, MECP, MOL, MOH.
- Prepare operating and maintenance records and regulatory documents for inspection in compliance with legislated requirements.
- Conduct onsite inspections, study and audit of infrastructure facility inventory and maintenance work items, and where necessary, coordinate with consultants and qualified personnel to analyze and prepare reports on the root cause of equipment failure and other findings.
- Develop and maintain a thorough working knowledge of CGS’s Safety Manual and the applicable Provincial Legislation listed therein.
- Perform other related duties as required.
Qualifications:
Education and Training:
- Successful completion of a Community College Diploma in a related field.
- Level I license or higher through the Ontario Water/Wastewater Certification Office (OWWCO) in water distribution and wastewater collection is considered an asset.
- Industry specific courses/seminars relating to process equipment maintenance is considered an asset.
- Maintenance Management Professional (MMP) certification is considered an asset.
Experience:
- Minimum of three (3) years of related operations, construction, and maintenance experience with at least one (1) year of supervisory experience in the coordination of work crews and work assignments. Must have experience dealing with the general public.
Knowledge Of:
- Applicable Federal, Provincial legislation and related regulations including Municipal By-Laws and “best practices” within in area of responsibility.
- Demonstrated expertise in asset and maintenance management.
- Computer software and administrative systems in a Windows environment (e.g. files maintenance, word processing, presentation and spreadsheet applications, information input and retrieval, etc.). Excellent time management skills, ability to prioritize, work under pressure and to meet multiple deadlines.
- Demonstrated report and presentation skills.
- Enterprise systems for work order management, GIS databases and Asset Management systems.
- Highly developed analytical and problem-solving skills including the use of reporting tools such as Power BI.
- Best practices within areas of responsibility.
Abilities To:
- Understand and meet the needs of customers.
- Communicate effectively and possess interpersonal relations skills.
- Ability to interact with provincial representatives and outside agencies.
- Assist in the preparation operating budgets for the Division.
- Develop and implement operating procedures with the objective establishing quality outcomes vis-a-vis compliance standards.
- Create and respond appropriately to a continuous learning environment.
- Balance conflicting demands from stakeholders.
- Respond quickly to emerging opportunities or risks.
- Demonstrate research, analytical, and problem-solving skills.
- Demonstrate skills related to computerized maintenance management systems (e.g., CityWorks, Maximo).
- Work with computer software and administrative systems in a Windows environment (e.g., files maintenance, word processing, spreadsheet applications, presentations, information input and retrieval, etc.).
Personal Suitability:
- Mental and physical fitness to perform essential job functions.
Language:
- Excellent use of English; verbally and in writing.
- French verbal skills highly desirable; written skills an asset.
Other Requirements:
- May require the use of a personal or CGS vehicle on CGS business. Must be physically capable of operating a vehicle safely, possess a valid driver’s licence, have an acceptable driving record, and personal insurance coverage.
Competencies: Competency Library - Level 1 Proficiency
This job is also being posted as a development opportunity. Should there be no fully qualified candidate for this position, a candidate who can be expected to meet the required qualifications within a reasonable period of time may be considered for this position as a development opportunity.
Development opportunity range of pay: $2,912.70 to $3,427.20 bi-weekly (subject to review). The successful candidate will be paid at the reduced range until the minimum qualifications have been met.
How To Apply
If you are viewing this job posting through a website other than the City of Greater Sudbury's, please visit www.greatersudbury.ca/jobs to apply online.
We must receive your resume before 11:59 p.m. on Wednesday, October 1, 2025. For those providing a French language resume, please also include an English version.
- Follow the step by step application process.
- Ensure you attached a cover letter and resume. Acceptable file types are:
- .doc
- .docx
- .txt
- .rtf
- Upon submission of your application, you will get a confirmation on the screen that your application has been successfully submitted. You will also receive an e-mail confirmation to the e-mail address on your profile.
All applicants are thanked for their interest in this position. Only those selected for an interview will be contacted. If contacted, and you require a disability related accommodation in order to participate in the recruitment process you must advise the Hiring Manager.
Live outside Canada or new to Canada?
The City of Greater Sudbury is dedicated to maintaining a fair, inclusive, and equitable work environment and our City welcomes qualified applicants from anywhere. To learn more about working in Canada, visit this webpage: Applicants Living Outside of Canada (greatersudbury.ca)
Contact Us:
For technical difficulties, issues, questions or accommodations with an application made online email myJOBS@greatersudbury.ca
About Greater Sudbury
Welcome to the City of Greater Sudbury, a growing community recognized for innovation, leadership and a great northern lifestyle.
As an employee of our municipality, you get to enjoy working as a part of a team which enhances the quality of life for our residents. We provide a great employment experience which leads to a great resident experience. If you are passionate about our community, its people and its future, join our team and we can work together for an even better Greater Sudbury.
Our work is service driven and there are hundreds of technical, professional and operational roles that provide service to residents and businesses in our community. Local government provides an unparalleled environment to see your work transformed into a positive contribution to your city.
Linear Infrastructure Services Maintenance Officer
About the role
Job Description
Section: Linear Infrastructure Technical Support Services
Division: Linear Infrastructure Services
Department: Community Infrastructure
Initial Reporting Location: Frobisher
Job Status: Permanent Position
Affiliation: Non union
Hours of Work: 70 hours bi-weekly
Shift Work Required: Shift work may be required
Range of Pay: Group 11 - $3,197.60 to $3,764.60 bi-weekly (subject to review)
The start date will follow the selection process.
Main Function: The position is responsible to the Manager of Linear Infrastructure Technical Support Services for the planning and coordination of all Linear Infrastructure Services maintenance activities in support of quality customer service outcomes and the business plan for this section.
Duties:
- Responsible for planning and coordinating maintenance activities and staff in the Linear Infrastructure Services division, ensuring effective and efficient maintenance in compliance with all applicable federal, provincial, and municipal legislation.
- Responsible to review incoming work requests, prioritize maintenance action requirements, and schedule work backlog according to best industry practices and City of Greater Sudbury (CGS) condition-based maintenance plan.
- Assist, advise, and liaise with section management to develop, review, and update procedures for compliance related operating and maintenance activities.
- Assure CMMS software data files are complete and current by gathering equipment and associated maintenance information and developing standard codes for equipment, stores, and task assignments and utilize computer and data entry device systems.
- Direct contractors undertaking planned maintenance activities for Linear Infrastructure Services.
- Act as a point of contact for technology troubleshooting. Liaise with Information Technology on issues that require escalation.
- Assist in the development, coordination, and implementation of operational analytical reports for Linear Infrastructure Services.
- Assist with technology support, including the setup and deployment of tablets for field crews.
- Assist in the training of CGS staff in the operations of the CMMS and other technologies.
- Responsible for providing quotes for CGS and non-CGS infrastructure repairs (e.g., private hydrants, entrance culverts). Interpret drawings and instructions issued by supervision.
- Liaise with external agencies and respond to citizen service requests.
- Responsible for providing data for benchmarking initiatives (e.g., CIBI, MBNCan).
- Review completed and outstanding maintenance activities. Provide supervisors with list of work orders for crew deployment.
- Assist management staff with operational budgeting and tracking with the purpose of keeping maintenance activities within budget parameters. Involvement in monthly budget meetings with Finance Business Manager.
- Where and when applicable, assist the ORO/supervisor/foreperson with regards to compliance breaches involving personnel who are found to be not performing duties in compliance with policies/procedures and MECP legislated requirements.
- Control and monitor inventory of spare parts and equipment by procuring, ordering, issuing, adjusting, and receiving stores.
- Assist management’s representative at the complaint stage of the grievance procedure.
- Keep abreast of legislative and regulatory updates and liaise regularly with special purpose bodies and regulatory authorities; DFO, MECP, MOL, MOH.
- Prepare operating and maintenance records and regulatory documents for inspection in compliance with legislated requirements.
- Conduct onsite inspections, study and audit of infrastructure facility inventory and maintenance work items, and where necessary, coordinate with consultants and qualified personnel to analyze and prepare reports on the root cause of equipment failure and other findings.
- Develop and maintain a thorough working knowledge of CGS’s Safety Manual and the applicable Provincial Legislation listed therein.
- Perform other related duties as required.
Qualifications:
Education and Training:
- Successful completion of a Community College Diploma in a related field.
- Level I license or higher through the Ontario Water/Wastewater Certification Office (OWWCO) in water distribution and wastewater collection is considered an asset.
- Industry specific courses/seminars relating to process equipment maintenance is considered an asset.
- Maintenance Management Professional (MMP) certification is considered an asset.
Experience:
- Minimum of three (3) years of related operations, construction, and maintenance experience with at least one (1) year of supervisory experience in the coordination of work crews and work assignments. Must have experience dealing with the general public.
Knowledge Of:
- Applicable Federal, Provincial legislation and related regulations including Municipal By-Laws and “best practices” within in area of responsibility.
- Demonstrated expertise in asset and maintenance management.
- Computer software and administrative systems in a Windows environment (e.g. files maintenance, word processing, presentation and spreadsheet applications, information input and retrieval, etc.). Excellent time management skills, ability to prioritize, work under pressure and to meet multiple deadlines.
- Demonstrated report and presentation skills.
- Enterprise systems for work order management, GIS databases and Asset Management systems.
- Highly developed analytical and problem-solving skills including the use of reporting tools such as Power BI.
- Best practices within areas of responsibility.
Abilities To:
- Understand and meet the needs of customers.
- Communicate effectively and possess interpersonal relations skills.
- Ability to interact with provincial representatives and outside agencies.
- Assist in the preparation operating budgets for the Division.
- Develop and implement operating procedures with the objective establishing quality outcomes vis-a-vis compliance standards.
- Create and respond appropriately to a continuous learning environment.
- Balance conflicting demands from stakeholders.
- Respond quickly to emerging opportunities or risks.
- Demonstrate research, analytical, and problem-solving skills.
- Demonstrate skills related to computerized maintenance management systems (e.g., CityWorks, Maximo).
- Work with computer software and administrative systems in a Windows environment (e.g., files maintenance, word processing, spreadsheet applications, presentations, information input and retrieval, etc.).
Personal Suitability:
- Mental and physical fitness to perform essential job functions.
Language:
- Excellent use of English; verbally and in writing.
- French verbal skills highly desirable; written skills an asset.
Other Requirements:
- May require the use of a personal or CGS vehicle on CGS business. Must be physically capable of operating a vehicle safely, possess a valid driver’s licence, have an acceptable driving record, and personal insurance coverage.
Competencies: Competency Library - Level 1 Proficiency
This job is also being posted as a development opportunity. Should there be no fully qualified candidate for this position, a candidate who can be expected to meet the required qualifications within a reasonable period of time may be considered for this position as a development opportunity.
Development opportunity range of pay: $2,912.70 to $3,427.20 bi-weekly (subject to review). The successful candidate will be paid at the reduced range until the minimum qualifications have been met.
How To Apply
If you are viewing this job posting through a website other than the City of Greater Sudbury's, please visit www.greatersudbury.ca/jobs to apply online.
We must receive your resume before 11:59 p.m. on Wednesday, October 1, 2025. For those providing a French language resume, please also include an English version.
- Follow the step by step application process.
- Ensure you attached a cover letter and resume. Acceptable file types are:
- .doc
- .docx
- .txt
- .rtf
- Upon submission of your application, you will get a confirmation on the screen that your application has been successfully submitted. You will also receive an e-mail confirmation to the e-mail address on your profile.
All applicants are thanked for their interest in this position. Only those selected for an interview will be contacted. If contacted, and you require a disability related accommodation in order to participate in the recruitment process you must advise the Hiring Manager.
Live outside Canada or new to Canada?
The City of Greater Sudbury is dedicated to maintaining a fair, inclusive, and equitable work environment and our City welcomes qualified applicants from anywhere. To learn more about working in Canada, visit this webpage: Applicants Living Outside of Canada (greatersudbury.ca)
Contact Us:
For technical difficulties, issues, questions or accommodations with an application made online email myJOBS@greatersudbury.ca
About Greater Sudbury
Welcome to the City of Greater Sudbury, a growing community recognized for innovation, leadership and a great northern lifestyle.
As an employee of our municipality, you get to enjoy working as a part of a team which enhances the quality of life for our residents. We provide a great employment experience which leads to a great resident experience. If you are passionate about our community, its people and its future, join our team and we can work together for an even better Greater Sudbury.
Our work is service driven and there are hundreds of technical, professional and operational roles that provide service to residents and businesses in our community. Local government provides an unparalleled environment to see your work transformed into a positive contribution to your city.