Asus Bilingual Master Trainer, 6-month Contract
About the role
Description POSITION: We are seeking a creative professional with strong communication skills and a deep understanding of the retail landscape, capable of effectively engaging Retail Sales Professionals to encourage enthusiasm and adoption of ASUS products.
As a Master Trainer you will support execution of all Training programs developed in association with the Asus HQ and local Canadian subsidiary members. As such, we need someone who is accustomed to working with multiple stakeholders, who thrives in a fast-paced environment, and who is hungry to get people excited about Asus’s amazing products.
You will be a go-to person relied upon to be a subject matter expert in Asus’s retail products – are you up for the challenge?
Responsibilities WHAT WILL YOU DO: The Master Trainer will be responsible for facilitating the delivery (and at times creation) of Asus training content as well as supporting (and at times leading) the category specific training and event experience across Canada for retailers such as EB Games, BestBuy, Staples Business Depot, Costco and other Distribution partners.
In addition, you will be responsible for supporting Asus Training strategy across all product categories, driven primarily through Retailer Training portal, Retail Representative training event activities and ‘other’ social media opportunities.
Specifically, the Master Trainer will be responsible for:
- Supporting the Marketing Lead in creating national training programs to drive adoption and excitement of Asus products
- Actively participating in creating seasonal plans (as assigned), aligning with internal Asus stakeholders on key deliverables
- Partnering with the Asus HQ team to localize training content to be delivered at the local level as required
- Managing and Monitoring agreed upon spend in partnership with the Canadian Marketing Lead as well as local Channel Managers
- Assisting in the execution and assessment of our field performance program. Assign learning to the participants. Deliver face to face training, coaching & OTJ assessments.
- Effectively delivering a wide range of training support including:
- Review key selling messages, product description material and leave behinds
- Features and benefits
- Train on new products, all training materials as received/localized from Asus HQ team. Some local content creation is required.
- Compare benefits of Asus products for RPs
- Educate RPs with qualifying and prospecting skills specific to Asus products
- Educate RPs with up-selling skills specific to Asus products
- Training Event – creation and delivery of content
- Provide support and coaching to Event Sales Representatives
- Spot-check Event Sales events
- Provide materials to Event Sales Reps to improve store level effectiveness
- Traveling domestically (expect 50% at peak times, 30% more the norm) although some of the training will be virtual and could be delivered from our office
Qualifications MINIMUM QUALIFICATIONS & EXPERIENCE:
- 3 - 5 years of experience conducting sales training for a tech company with a sales team, or for a public training provider.
- Experience providing training to a diverse set of sales teams and representatives from new sellers to highly experienced veterans.
- Experience liaising with leadership and customers on strategic directions (and coaching others how to do that).
- Experience creating, maintaining and/or delivering content with fast-moving environments and priorities.
- Demonstrated experience with adult learning principles and instructional design for instructor-led and eLearning courses for a sales audience
- Expert in one or more mobile technologies, as evidenced by demonstrated proficiency with mobile messaging and productivity tools.
- University Degree/Certification in Adult Education, Instructional Design, E-Learning or related field or equivalent experience.
- At least three years’ experience in adult education, training/development or academic teaching required.
- Minimum three years in educational/training delivery.
- Must be Bilingual (French)
- Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, and Publisher) proficiency required.
- Remote home office environment with travel up to 100% to corporate offices, regional offices, client and/or vendor offices, training or convention venues, and retail establishments
About Us Premium Retail Services is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.
Since 1985, Premium has been a top provider of sales and merchandising services, reshaping retail through innovation and excellence for hundreds of renowned brands across retail categories.
With 12,000+ employees across the U.S. and Canada, we are a people-first company, and we strive to ensure our team members enjoy their jobs, feel valued, and emulate our core beliefs – that’s why we frequently promote from within. We encourage our employees to innovate and expand new horizons, making internal development our cornerstone. Find your place at Premium – whether it’s merchandising, sales or brand advocacy, there's a spot for you on our team.
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.
The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)
By applying, you agree to our Privacy Policy and Terms and Conditions of Use.
#DiscoverYourPath Acosta, and its subsidiaries, is an Equal Opportunity Employer
Job Category: Administration
Position Type: Full time
Business Unit: Marketing
Salary Range: $75,000.00 - $80,000.00
Company: Premium Retail Services (Canada), Inc.
Req ID: 18764
Employer Description:
PREM
*RTL*
SERV
*EMP*
DESC
About Acosta Group
Acosta Group fuses storied expertise, unmatched connectivity and advanced insight to accelerate brand growth – everywhere you sell. Our collective of the most trusted retail, marketing and foodservice agencies is reimagining how people connect with brands at every point in the consumer journey.
Comprised of Acosta, ActionLink, CORE Foodservice, CROSSMARK, Mosaic, Premium Retail Services and Product Connections, Acosta Group understands and anticipates evolving consumer needs, fueling accelerated performance to connect tomorrow's commerce today. The collective delivers end-to-end solutions, including headquarter sales services, omnichannel retail solutions, assisted sales and training, integrated marketing, foodservice sales enablement and culinary solutions, and the most advanced data and insights.
Le groupe Acosta Group rassemble une expertise reconnue, une connectivité inégalée et des connaissances fines pour accélérer la croissance des marques - partout où vous êtes commercialisé. Notre collectif des agences de vente au détail, de marketing et de restauration les plus fiables réinvente la façon dont les gens se connectent aux marques à chaque étape du parcours du consommateur.
Composé d'Acosta, d'ActionLink, de CORE Foodservice, de CROSSMARK, de Mosaic, de Premium Retail Services et de Product Connections, le groupe Acosta Group comprend et anticipe les besoins en constante évolution des consommateurs, stimulant ainsi les performances accélérées pour connecter le commerce de demain dès aujourd'hui. Le collectif offre des solutions holistiques, y compris des services de vente externalisée, des solutions omnicanales de vente au détail, des ventes assistées et de la formation, du marketing intégré, des solutions de vente pour la restauration et la cuisine, ainsi que les données et les connaissances les plus avancées, et l’expertise nécessaire pour extraire la valeur de tous ces outils.
Asus Bilingual Master Trainer, 6-month Contract
About the role
Description POSITION: We are seeking a creative professional with strong communication skills and a deep understanding of the retail landscape, capable of effectively engaging Retail Sales Professionals to encourage enthusiasm and adoption of ASUS products.
As a Master Trainer you will support execution of all Training programs developed in association with the Asus HQ and local Canadian subsidiary members. As such, we need someone who is accustomed to working with multiple stakeholders, who thrives in a fast-paced environment, and who is hungry to get people excited about Asus’s amazing products.
You will be a go-to person relied upon to be a subject matter expert in Asus’s retail products – are you up for the challenge?
Responsibilities WHAT WILL YOU DO: The Master Trainer will be responsible for facilitating the delivery (and at times creation) of Asus training content as well as supporting (and at times leading) the category specific training and event experience across Canada for retailers such as EB Games, BestBuy, Staples Business Depot, Costco and other Distribution partners.
In addition, you will be responsible for supporting Asus Training strategy across all product categories, driven primarily through Retailer Training portal, Retail Representative training event activities and ‘other’ social media opportunities.
Specifically, the Master Trainer will be responsible for:
- Supporting the Marketing Lead in creating national training programs to drive adoption and excitement of Asus products
- Actively participating in creating seasonal plans (as assigned), aligning with internal Asus stakeholders on key deliverables
- Partnering with the Asus HQ team to localize training content to be delivered at the local level as required
- Managing and Monitoring agreed upon spend in partnership with the Canadian Marketing Lead as well as local Channel Managers
- Assisting in the execution and assessment of our field performance program. Assign learning to the participants. Deliver face to face training, coaching & OTJ assessments.
- Effectively delivering a wide range of training support including:
- Review key selling messages, product description material and leave behinds
- Features and benefits
- Train on new products, all training materials as received/localized from Asus HQ team. Some local content creation is required.
- Compare benefits of Asus products for RPs
- Educate RPs with qualifying and prospecting skills specific to Asus products
- Educate RPs with up-selling skills specific to Asus products
- Training Event – creation and delivery of content
- Provide support and coaching to Event Sales Representatives
- Spot-check Event Sales events
- Provide materials to Event Sales Reps to improve store level effectiveness
- Traveling domestically (expect 50% at peak times, 30% more the norm) although some of the training will be virtual and could be delivered from our office
Qualifications MINIMUM QUALIFICATIONS & EXPERIENCE:
- 3 - 5 years of experience conducting sales training for a tech company with a sales team, or for a public training provider.
- Experience providing training to a diverse set of sales teams and representatives from new sellers to highly experienced veterans.
- Experience liaising with leadership and customers on strategic directions (and coaching others how to do that).
- Experience creating, maintaining and/or delivering content with fast-moving environments and priorities.
- Demonstrated experience with adult learning principles and instructional design for instructor-led and eLearning courses for a sales audience
- Expert in one or more mobile technologies, as evidenced by demonstrated proficiency with mobile messaging and productivity tools.
- University Degree/Certification in Adult Education, Instructional Design, E-Learning or related field or equivalent experience.
- At least three years’ experience in adult education, training/development or academic teaching required.
- Minimum three years in educational/training delivery.
- Must be Bilingual (French)
- Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, and Publisher) proficiency required.
- Remote home office environment with travel up to 100% to corporate offices, regional offices, client and/or vendor offices, training or convention venues, and retail establishments
About Us Premium Retail Services is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.
Since 1985, Premium has been a top provider of sales and merchandising services, reshaping retail through innovation and excellence for hundreds of renowned brands across retail categories.
With 12,000+ employees across the U.S. and Canada, we are a people-first company, and we strive to ensure our team members enjoy their jobs, feel valued, and emulate our core beliefs – that’s why we frequently promote from within. We encourage our employees to innovate and expand new horizons, making internal development our cornerstone. Find your place at Premium – whether it’s merchandising, sales or brand advocacy, there's a spot for you on our team.
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.
The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)
By applying, you agree to our Privacy Policy and Terms and Conditions of Use.
#DiscoverYourPath Acosta, and its subsidiaries, is an Equal Opportunity Employer
Job Category: Administration
Position Type: Full time
Business Unit: Marketing
Salary Range: $75,000.00 - $80,000.00
Company: Premium Retail Services (Canada), Inc.
Req ID: 18764
Employer Description:
PREM
*RTL*
SERV
*EMP*
DESC
About Acosta Group
Acosta Group fuses storied expertise, unmatched connectivity and advanced insight to accelerate brand growth – everywhere you sell. Our collective of the most trusted retail, marketing and foodservice agencies is reimagining how people connect with brands at every point in the consumer journey.
Comprised of Acosta, ActionLink, CORE Foodservice, CROSSMARK, Mosaic, Premium Retail Services and Product Connections, Acosta Group understands and anticipates evolving consumer needs, fueling accelerated performance to connect tomorrow's commerce today. The collective delivers end-to-end solutions, including headquarter sales services, omnichannel retail solutions, assisted sales and training, integrated marketing, foodservice sales enablement and culinary solutions, and the most advanced data and insights.
Le groupe Acosta Group rassemble une expertise reconnue, une connectivité inégalée et des connaissances fines pour accélérer la croissance des marques - partout où vous êtes commercialisé. Notre collectif des agences de vente au détail, de marketing et de restauration les plus fiables réinvente la façon dont les gens se connectent aux marques à chaque étape du parcours du consommateur.
Composé d'Acosta, d'ActionLink, de CORE Foodservice, de CROSSMARK, de Mosaic, de Premium Retail Services et de Product Connections, le groupe Acosta Group comprend et anticipe les besoins en constante évolution des consommateurs, stimulant ainsi les performances accélérées pour connecter le commerce de demain dès aujourd'hui. Le collectif offre des solutions holistiques, y compris des services de vente externalisée, des solutions omnicanales de vente au détail, des ventes assistées et de la formation, du marketing intégré, des solutions de vente pour la restauration et la cuisine, ainsi que les données et les connaissances les plus avancées, et l’expertise nécessaire pour extraire la valeur de tous ces outils.