Senior Claims Management Specialist, 12month contract
Top Benefits
About the role
TJX Canada
Chez TJX Canada, chaque jour apporte de nouvelles occasions de croissance, de découverte et d'accomplissement. Vous ferez partie d'une équipe dynamique qui prône la diversité, encourage la collaboration et donne la priorité à votre développement. Que vous travailliez dans nos centres de distribution, nos bureaux d'entreprise ou nos magasins de détail, comme WINNERS, HomeSense, et Marshalls, vous trouverez de nombreuses occasions d'apprendre, de vous épanouir et de faire une différence. Rejoignez l'équipe de TJX - une entreprise du palmarès Fortune 100 et le chef de file mondial de la vente à prix réduits
Job Description:
We’re looking for a Senior Claims Management Specialist to join our dynamic team and play a key role in supporting the well-being of our Associates and contractors across TJX Canada. In this role, you'll manage both occupational and non-occupational claims, ensuring timely coordination with external agencies and vendors. You'll also partner closely with Management and Operations to create and oversee effective return-to-work plans, helping individuals transition safely and efficiently. It’s an opportunity to make a meaningful impact while working in a collaborative, people-focused environment.
Why Work With Us?
- We value integrity, respect, and teamwork, encouraging a unique and inclusive culture.
- Enjoy Associate discounts at our stores, available to you and eligible family members.
- Comprehensive training and development resources designed to help you learn, grow, and succeed.
- Immediate access to our Group Benefits package, Associate & Family Assistance Program, and various well-being resources.
What You’ll Do:
- Process end to end non-occupational claims and accommodations that are temporary or permanent. Activities include related administration, decision-making facilitation, and record retention with internal and external partners (i.e. Human Resources departments and i.e. Insurance Carriers / Third Party Providers)
- Develops appropriate medically-supported workplace accommodations for Associates with illness/injury, mental health, and or other disabilities within their own occupational or any occupation across the company. Implements work plans / agreements to ensure both a safe and sustainable return to work for Associates and cost effective disability management practices on behalf of the business. In developing work plans, apply an understanding TJX Canada’s cross-functional physical/cognitive demands profiles, off-price business needs, TJX Canada policies, ergonomic principles, and relevant legislation
- Demonstrates ability to effectively manage competing expectations, competing priorities and resistance, including accommodations that intersect both occupational and non-occupational injuries/illnesses
- Provides direction to, seeks counsel from, and works with, other Associates and benefits / third party vendors in the development, negotiation implementation of disability / case management plans and agreements
- Acts as "go-to" person by providing guidance and counsel to team members, ensures appropriate follow up, research, recommendations, and / or escalation for complex claims / accommodations, including Associates seeking accommodation through the talent acquisition process and the full employment life cycle, and Associates seeking remedy through Open Door process or legal action
- Accurately maintain and update in a timely manner the systems database and record retention for all related claims, in accordance with Company reporting needs and legislative governance, especially for potential hearings and legal action
About You:
- Minimum five (5) years claims-related work experience, with solid understanding of return to work process; preferably within retail and/or distribution/warehouse environment (i.e. Distribution Centre)
- Experienced with workers compensation, human rights legislation and short and long term disability practices
- Must have a valid Driver's License and access to a vehicle in order to attend off-site meetings and mediations
- Excellent written, verbal communication, presentation and interpersonal skills
Posting Details:
- Posting End Date: March 20, 2026
If you’re ready to bring your energy and passion, we’d love to hear from you. Join us and be part of a place where every day is a chance to make a difference.
Renseignements supplémentaires: Tous les candidats âgés de 18 ans et plus seront soumis à une vérification de leur casier judiciaire durant le processus d’embauche.
Cette offre d’emploi vise un poste déjà existant et vacant au sein de notre organisation.
TJX Canada utilise l’intelligence artificielle (IA) pour aider à la présélection et à l’évaluation des candidats pour ce poste.
**Associés internes de TJX :**Veuillez vous assurer de soumettre votre candidature via la console centrale des emplois dans Workday. Ne postulez pas directement à cette offre d'emploi via le site carrière.
Address:
60 Standish Court
Location:
CAN Siège social – Mississauga, Ont.Salary Range: $74,752.50-$104,653.50 /year *This represents the expected hiring range and may not represent the full pay range for the position. The salary offered may be higher than the posted range depending on several factors such as relevant skills, qualifications, and experience.
About TJX Canada
TJX is the leading off-price retailer of apparel and home fashions worldwide. We offer great opportunities, an incredible culture and a sense of excitement for the future. Our mission is to deliver our customers with great value, which we define as a combination of brand, fashion, price and quality.
Discovery is at the heart of everything we do. Wherever you find us around the world, if you can think of a product, you can probably find it in our stores, we operate hundreds of stores in hundreds of cities around the world. In Canada, our retail chains include Winners, HomeSense, and Marshalls. With variety comes plenty of happy surprises—our environment is ever-changing, and that’s just how we like it. Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself.
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Senior Claims Management Specialist, 12month contract
Top Benefits
About the role
TJX Canada
Chez TJX Canada, chaque jour apporte de nouvelles occasions de croissance, de découverte et d'accomplissement. Vous ferez partie d'une équipe dynamique qui prône la diversité, encourage la collaboration et donne la priorité à votre développement. Que vous travailliez dans nos centres de distribution, nos bureaux d'entreprise ou nos magasins de détail, comme WINNERS, HomeSense, et Marshalls, vous trouverez de nombreuses occasions d'apprendre, de vous épanouir et de faire une différence. Rejoignez l'équipe de TJX - une entreprise du palmarès Fortune 100 et le chef de file mondial de la vente à prix réduits
Job Description:
We’re looking for a Senior Claims Management Specialist to join our dynamic team and play a key role in supporting the well-being of our Associates and contractors across TJX Canada. In this role, you'll manage both occupational and non-occupational claims, ensuring timely coordination with external agencies and vendors. You'll also partner closely with Management and Operations to create and oversee effective return-to-work plans, helping individuals transition safely and efficiently. It’s an opportunity to make a meaningful impact while working in a collaborative, people-focused environment.
Why Work With Us?
- We value integrity, respect, and teamwork, encouraging a unique and inclusive culture.
- Enjoy Associate discounts at our stores, available to you and eligible family members.
- Comprehensive training and development resources designed to help you learn, grow, and succeed.
- Immediate access to our Group Benefits package, Associate & Family Assistance Program, and various well-being resources.
What You’ll Do:
- Process end to end non-occupational claims and accommodations that are temporary or permanent. Activities include related administration, decision-making facilitation, and record retention with internal and external partners (i.e. Human Resources departments and i.e. Insurance Carriers / Third Party Providers)
- Develops appropriate medically-supported workplace accommodations for Associates with illness/injury, mental health, and or other disabilities within their own occupational or any occupation across the company. Implements work plans / agreements to ensure both a safe and sustainable return to work for Associates and cost effective disability management practices on behalf of the business. In developing work plans, apply an understanding TJX Canada’s cross-functional physical/cognitive demands profiles, off-price business needs, TJX Canada policies, ergonomic principles, and relevant legislation
- Demonstrates ability to effectively manage competing expectations, competing priorities and resistance, including accommodations that intersect both occupational and non-occupational injuries/illnesses
- Provides direction to, seeks counsel from, and works with, other Associates and benefits / third party vendors in the development, negotiation implementation of disability / case management plans and agreements
- Acts as "go-to" person by providing guidance and counsel to team members, ensures appropriate follow up, research, recommendations, and / or escalation for complex claims / accommodations, including Associates seeking accommodation through the talent acquisition process and the full employment life cycle, and Associates seeking remedy through Open Door process or legal action
- Accurately maintain and update in a timely manner the systems database and record retention for all related claims, in accordance with Company reporting needs and legislative governance, especially for potential hearings and legal action
About You:
- Minimum five (5) years claims-related work experience, with solid understanding of return to work process; preferably within retail and/or distribution/warehouse environment (i.e. Distribution Centre)
- Experienced with workers compensation, human rights legislation and short and long term disability practices
- Must have a valid Driver's License and access to a vehicle in order to attend off-site meetings and mediations
- Excellent written, verbal communication, presentation and interpersonal skills
Posting Details:
- Posting End Date: March 20, 2026
If you’re ready to bring your energy and passion, we’d love to hear from you. Join us and be part of a place where every day is a chance to make a difference.
Renseignements supplémentaires: Tous les candidats âgés de 18 ans et plus seront soumis à une vérification de leur casier judiciaire durant le processus d’embauche.
Cette offre d’emploi vise un poste déjà existant et vacant au sein de notre organisation.
TJX Canada utilise l’intelligence artificielle (IA) pour aider à la présélection et à l’évaluation des candidats pour ce poste.
**Associés internes de TJX :**Veuillez vous assurer de soumettre votre candidature via la console centrale des emplois dans Workday. Ne postulez pas directement à cette offre d'emploi via le site carrière.
Address:
60 Standish Court
Location:
CAN Siège social – Mississauga, Ont.Salary Range: $74,752.50-$104,653.50 /year *This represents the expected hiring range and may not represent the full pay range for the position. The salary offered may be higher than the posted range depending on several factors such as relevant skills, qualifications, and experience.
About TJX Canada
TJX is the leading off-price retailer of apparel and home fashions worldwide. We offer great opportunities, an incredible culture and a sense of excitement for the future. Our mission is to deliver our customers with great value, which we define as a combination of brand, fashion, price and quality.
Discovery is at the heart of everything we do. Wherever you find us around the world, if you can think of a product, you can probably find it in our stores, we operate hundreds of stores in hundreds of cities around the world. In Canada, our retail chains include Winners, HomeSense, and Marshalls. With variety comes plenty of happy surprises—our environment is ever-changing, and that’s just how we like it. Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself.