Co-op, Infrastructure & Support Services
Top Benefits
About the role
About Us SickKids Foundation, with over 50 years of philanthropic impact in 2023, is Canada's largest charitable funder of child health research, learning and care, raising over $200 million last year. As a national charity, SickKids Foundation invests in national and international initiatives to benefit children in Canada and around the world. As the fundraising partner to The Hospital for Sick Children (SickKids), we are aligned in supporting Precision Child Health (PCH), the future of tailoring medicine to each child's unique traits so SickKids can diagnose faster, treat smarter, and predict better.
We are driven by our core values of integrity, collaboration, excellence, innovation, and inclusion, with goals of delivering an unmatched donor experience, investing in our people and culture, driving innovative and sustainable fundraising, and leading in digital charity.
SickKids Foundation is committed to an inclusive culture by embedding equity, diversity and inclusion in everything we do. We aim to build awareness and skills in this area, both internally and with our partners. Our commitment extends to creating a safe, positive work environment. For details on our Equity, Diversity & Inclusion commitment, please click here.
We’re committed to attracting and retaining passionate individuals to help create a healthier future. That’s why SickKids Foundation is looking for a new the Co-op, Infrastructure & Support Services.
Position Status Co-op Placement Full-time Unpaid (4 months)
The term ‘co-op’ refers to students who are enrolled in a co-op program in which work experience is a mandatory requirement for graduation. Co-op students are reimbursed for business related expenses up to $700 a month during the term of your placement. Available : January 2026
Description Of The Position As a member of the Infrastructure & Support Services team, the Co-op, Infrastructure & Support Services will provide the highest level of support and deliver IT infrastructure services across the Foundation. Responsibilities include maintaining the infrastructure environment to ensure systems are operational and provide support to all Foundation staff. This position reports to the Manager, Infrastructure & Support Services
You Will
- Support and maintain systems including desktops/laptops, mobile devices, printers, software, remote access, networking.
- Provide first level response and troubleshoot all IT related issues/errors.
- Repair system hardware.
- Manage account permissions in Active Directory and Office 365.
- Document, troubleshoot, and resolve issues within ticketing system (JIRA).
- Support all major projects within the Infrastructure & Enterprise Architecture Team.
- Provides backup support to the Technical Support Team.
- Set up new staff with user account, computer/phone, required software, email, file permissions, etc.
- Provide training to staff on the use of IT resources which include Logging in, accessing.
- Relationship database, accessing file server, using Office 365, etc.
Qualifications While we know that for any job posting no one candidate will possess the qualifications being sought in equal measure, below is an outline of the qualifications we believe are important for a candidate to bring to the position or for the successful candidate to develop while in the role:
- Enrolled in a University degree or Community college diploma in Computer Science, Information Technology, Systems Administration which requires a co- op placement.
- Exceptional written and verbal communication and interpersonal skills with an emphasis on customer service.
- Proficiency in knowledge of Windows 10/11 operating systems
- Working knowledge of Microsoft Office suite of software products
- PC Hardware and network troubleshooting skills
- Ability to work independently with minimal supervision and collaboratively with other Foundation staff.
- Ability to work in a changing fast-paced environment with tight deadlines
- Excellent at time management and organizational skills; and
- A team player.
We’re looking for a passionate individual who is interested in moving the dial and making a difference. We are an environment that looks to attract hardworking and committed people; people who want to challenge themselves and grow with a globally recognized brand that continues to change the world. If this describes you, consider joining our team. We look forward to your application.
Hours : 35-hour work week, hybrid work model (Tuesday, and Wednesday in office. Monday, Thursday and Friday remote).
Date Posted : October 15, 2025
Available : Internal and External Candidates
Deadline : October 29, 2025
Please apply online by visiting our website: www.sickkidsfoundation.com
SickKids Foundation is committed to its people and the talents, capabilities, and perspectives they bring to our mission. We live that commitment by being open and accessible to all, by valuing and respecting every individual, and by equally supporting every employee. As an organization proud to have joined the BlackNorth Initiative’s CEO pledge, we uphold our commitment by inviting and encouraging individuals from diverse lived experiences from Black, Indigenous, communities of colour, people with disabilities, 2SLBTQIA+ community and all candidates who may contribute to the further diversification of the Foundation’s community.
Candidates who require accommodation during the recruitment process should contact the Human Resources Department at: HR@sickkidsfoundation.com
About SickKids Foundation
Established in 1972, SickKids Foundation raises funds on behalf of The Hospital for Sick Children in Toronto, Canada. SickKids is leading the way in Precision Child Health (PCH). PCH is the future—it’s the end of one-size-fits-all medicine and a shift to medicine tailored precisely to each individual child. It means looking at everything that makes a patient unique, from their genetic code to their postal code, then harnessing all the science, technology and data SickKids is capable of to diagnose faster, treat smarter, and predict better. SickKids has always believed that healthier children make a better world. Precision Child Health is how we get there. Heal the future. Join us today.
Our commitment to you: Staff and volunteers experience an engaging culture built on mutual respect, collaboration and a drive for excellence. We welcome and embrace individuals from diverse backgrounds, experiences and cultures.
SickKids Foundation is committed to fostering an inclusive, accessible environment, where all individuals feel valued, respected and supported. Candidates requiring accommodation during the recruitment process are asked to please contact the Human Resources Department.
Co-op, Infrastructure & Support Services
Top Benefits
About the role
About Us SickKids Foundation, with over 50 years of philanthropic impact in 2023, is Canada's largest charitable funder of child health research, learning and care, raising over $200 million last year. As a national charity, SickKids Foundation invests in national and international initiatives to benefit children in Canada and around the world. As the fundraising partner to The Hospital for Sick Children (SickKids), we are aligned in supporting Precision Child Health (PCH), the future of tailoring medicine to each child's unique traits so SickKids can diagnose faster, treat smarter, and predict better.
We are driven by our core values of integrity, collaboration, excellence, innovation, and inclusion, with goals of delivering an unmatched donor experience, investing in our people and culture, driving innovative and sustainable fundraising, and leading in digital charity.
SickKids Foundation is committed to an inclusive culture by embedding equity, diversity and inclusion in everything we do. We aim to build awareness and skills in this area, both internally and with our partners. Our commitment extends to creating a safe, positive work environment. For details on our Equity, Diversity & Inclusion commitment, please click here.
We’re committed to attracting and retaining passionate individuals to help create a healthier future. That’s why SickKids Foundation is looking for a new the Co-op, Infrastructure & Support Services.
Position Status Co-op Placement Full-time Unpaid (4 months)
The term ‘co-op’ refers to students who are enrolled in a co-op program in which work experience is a mandatory requirement for graduation. Co-op students are reimbursed for business related expenses up to $700 a month during the term of your placement. Available : January 2026
Description Of The Position As a member of the Infrastructure & Support Services team, the Co-op, Infrastructure & Support Services will provide the highest level of support and deliver IT infrastructure services across the Foundation. Responsibilities include maintaining the infrastructure environment to ensure systems are operational and provide support to all Foundation staff. This position reports to the Manager, Infrastructure & Support Services
You Will
- Support and maintain systems including desktops/laptops, mobile devices, printers, software, remote access, networking.
- Provide first level response and troubleshoot all IT related issues/errors.
- Repair system hardware.
- Manage account permissions in Active Directory and Office 365.
- Document, troubleshoot, and resolve issues within ticketing system (JIRA).
- Support all major projects within the Infrastructure & Enterprise Architecture Team.
- Provides backup support to the Technical Support Team.
- Set up new staff with user account, computer/phone, required software, email, file permissions, etc.
- Provide training to staff on the use of IT resources which include Logging in, accessing.
- Relationship database, accessing file server, using Office 365, etc.
Qualifications While we know that for any job posting no one candidate will possess the qualifications being sought in equal measure, below is an outline of the qualifications we believe are important for a candidate to bring to the position or for the successful candidate to develop while in the role:
- Enrolled in a University degree or Community college diploma in Computer Science, Information Technology, Systems Administration which requires a co- op placement.
- Exceptional written and verbal communication and interpersonal skills with an emphasis on customer service.
- Proficiency in knowledge of Windows 10/11 operating systems
- Working knowledge of Microsoft Office suite of software products
- PC Hardware and network troubleshooting skills
- Ability to work independently with minimal supervision and collaboratively with other Foundation staff.
- Ability to work in a changing fast-paced environment with tight deadlines
- Excellent at time management and organizational skills; and
- A team player.
We’re looking for a passionate individual who is interested in moving the dial and making a difference. We are an environment that looks to attract hardworking and committed people; people who want to challenge themselves and grow with a globally recognized brand that continues to change the world. If this describes you, consider joining our team. We look forward to your application.
Hours : 35-hour work week, hybrid work model (Tuesday, and Wednesday in office. Monday, Thursday and Friday remote).
Date Posted : October 15, 2025
Available : Internal and External Candidates
Deadline : October 29, 2025
Please apply online by visiting our website: www.sickkidsfoundation.com
SickKids Foundation is committed to its people and the talents, capabilities, and perspectives they bring to our mission. We live that commitment by being open and accessible to all, by valuing and respecting every individual, and by equally supporting every employee. As an organization proud to have joined the BlackNorth Initiative’s CEO pledge, we uphold our commitment by inviting and encouraging individuals from diverse lived experiences from Black, Indigenous, communities of colour, people with disabilities, 2SLBTQIA+ community and all candidates who may contribute to the further diversification of the Foundation’s community.
Candidates who require accommodation during the recruitment process should contact the Human Resources Department at: HR@sickkidsfoundation.com
About SickKids Foundation
Established in 1972, SickKids Foundation raises funds on behalf of The Hospital for Sick Children in Toronto, Canada. SickKids is leading the way in Precision Child Health (PCH). PCH is the future—it’s the end of one-size-fits-all medicine and a shift to medicine tailored precisely to each individual child. It means looking at everything that makes a patient unique, from their genetic code to their postal code, then harnessing all the science, technology and data SickKids is capable of to diagnose faster, treat smarter, and predict better. SickKids has always believed that healthier children make a better world. Precision Child Health is how we get there. Heal the future. Join us today.
Our commitment to you: Staff and volunteers experience an engaging culture built on mutual respect, collaboration and a drive for excellence. We welcome and embrace individuals from diverse backgrounds, experiences and cultures.
SickKids Foundation is committed to fostering an inclusive, accessible environment, where all individuals feel valued, respected and supported. Candidates requiring accommodation during the recruitment process are asked to please contact the Human Resources Department.